Photosmart HP 7510 - cannot ping printer; Is on the network

I'm unable to print and scan to my printer. I can't ping my printer but when I look at the wireless settings it has an IP address. I got tired of rattling of the printer from two different computers, a PC connected to the router via ethernet and the other a laptop computer connected wireless. The PC and the laptop can ping each other. I tried the following:

-Run the HP hardware diagnostics

-Run the HP network diagnostics

-Execution of diagnostic software from HP

-L' all gave the result that they cannot connect to the printer.

-Rest of the printer

-Hard rest of the printer

-Check the firmware updates

-This has happened since last night and I restarted my computer twice since then.

I've had the printer for 3 months and it has worked for the most part without any problems. Does anyone have an idea of what is wrong and how to fix it?

Thank you

I solved the problem. I rebooted everything but the router and - go figure - this is what fixed the problem.

Thanks for your help.

Tags: HP Printers

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