Photosmart HP 7520 - Format scanning

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• Photosmart HP 7520: Cannot scan to printer

  I was able to scan up to today.  Try to scan to the computer and not give me the option for the photo or document.  He gave me the option once it has scanned the PC, and I had chose PDF and it only would give me the JPG.  It scanned the Microsoft Scan program and fax, which I had never used it before.  My scans before went into the My Documents folder, which I prefer.  I can scan OK on a flash drive.  When I try the computer now, it says "without a computer.

  I tried HP printer and scanner doctor and nothing worked.

  Welcome to the @Jackman1933forums, I hope you do well!

  I have seen that you are facing some problems of scanning when scanning your Photosmart 7520, your system Windows 10 and I hope to help.

  Lets first make sure you have full functionality drivers and software installed on your computer by running the HP printer install wizard for Windows, which will be to find and install your printer software for you. Just follow the instructions until it is installed.

  When you are finished, you should see the printers on your desktop software. From there, open and try to scan. If you do not see the options you are looking for, or if there is no problem, let me know and I will do my best to help you through it.

  Good luck, I hope to hear from you. If you want to send me a 'thanks' for my attempts to help, click on the thumbnails below.

• HP Photosmart AIO 7520: Scanning under MacOS Sierra is no longer working.

  Recently upgraded to MacOS Sierra (MacOS 10.12).  Since then, my Photosmart HP 7520 is no longer will allow me to scan or save the scans to the computer.  The "Save" button is grayed out and cannot...  HP must send the updated drivers that resolve the problem very soon.

  Trash the older Scan Utility as he said? Who did it for me. Maybe try to restart after that? And restart the printer too?

• Photosmart 7520: I miss the old interface of scanning on the Photosmart HP 7520. I had to reinstall the software

  I had to reinstall the sofftware for Photosmart HP 7520. That wiped out neat interface to iser "HP". People said that it's over. What is an interface neat as "HP" indicators to be? Interactive m portable computer.  Where are all the flowers?

  Hello

  You can try scanning HP and Capture apps in HP AIO Remote?

  HP AiO Remote apps

  Follow these steps to get the applications (if it is not already installed):

  1. Go to the Windows store
  2. Search for "HP AiO Remote" apps
  3. Install the apps.
  4. Apps should detect your wireless printer, depending on the applications, there is a function "Scan."
  5. Click the Scan and it will direct allows you to download apps "Scan and capture.
  6. After installation, you should be able to scan.

  Hope that helps.

• Photosmart HP 7520: Do not copy

  Highest shown work in the office and our Photosmart HP 7520 will not copy. Used the automatic feeding system and the setting on the glass. I tried to color and BW. Document will display in the preview, but will be a blank page when you select copy. Tried a difficult start - same results. Printer scans very well. Printer can get documens sent to her very well. Just empty pages on the copy function.

  Is there a bulb or something grilled, which is required to copy? Any suggestions? Is this something that deserves to fix or just get a new printer?

  Appears more like a printing problem. Please try to print any page of the printer test. If she is still a Virgin, most likely related to the ink cartridges. Try following the below document and check if that helps

  http://support.HP.com/us-en/product/HP-Photosmart-7520-e-all-in-one-printer-series/5199461/document/c03369392

• Photosmart HP 7520 - surface tablet paper tray selection

  Photosmart HP 7520 - paper tray selection

  I can't print photos because your surface said the photo tray is not installed, it pulls the paper in the main print tray!
  

  Great I got it... Installed the phototray... Thank you

• HP Photosmart d110a will not scan.

  HP Photosmart d110a will not scan.  The resettled drivers, checked, put off - tension, nothing works.  Using Windows 7.  Error message is ' try scan from computer or see the documentation.

  Hello smhbcd

  The current software and try to reinstall using the latest drivers from the website. The link below will take you to the page "Select your operating system". Do it and download the latest driver full features.

  Photosmart D110 software

• Photosmart HP 7520: Software HP errors - HP Active health - event error ID - warning events - 12

  I get a bunch of error messages in my Logs of Windows - application pertaining to the recently installed HP Software & drivers for my Photosmart HP 7520. The source is HP health Active. The HP software is fully updated. How can I fix these error messages?

  

  Thanks for the reply Marcelus. I think that the problem is solved. I removed the HP software and made a few corrections to my OS registry. Then reinstalled the HP software without some of the programs extranous. I don't see any errors related to HP for the moment.

  It's a clean install of Windows 7 Pro x 64. During installation, I used the Microsoft Automated Installation Kit (AIK) to move my user folder and the ProgramData folder to drive D:\. Apparently, the AIK operation has a few bugs. There are two registry keys that were not updated with the new location of the car and a still show Shell Folders on drive C:\. The affect is that programs created new ProgramData folders on drive C:\ while most have been created on the disk D:\.  I uninstalled a few programs that have been affected by the conflict to register and published the registy to be compatible with the users folder and the ProgramData folder on the drive D:\.  Everything is going well at the moment.

• Photosmart HP 7520: Storage of printer

  If a Photosmart HP 7520 must be kept for up to six months, what precautions should be taken?

  The cartridges must have all ink (at least somewhat) and remain installed in the printer.  Make sure that the printer is off since its own power switch and then wait for all the internal movements to stop before removing power.  Store the printer in a cool place, not subject to extreme fluctuations in temperature if possible.

  When starting the ORS printe after six months, you may need to run through a few cycles as described in the post here for cleaning.  If above does not solve the problem post here can help to retrieve your impression of good quality after long-term storage.

• HP Photosmart print 7520 all in one printer each time I receive error USB device

  My product is a printer all-in-one Photosmart HP 7520.  I bought on Wednesday, July 30, 2014.  Whenever I have print something a yellow triangle with an exclamation point appears on the screen of the printer and it says "USB device not compatible or not disk hard/mass storage mode.  Remove device or insert into the disk drive.  It still prints well.  A I mess something up during the game?

  Hi maggie101952,

  Thank you for the information on the computer.

  I would like to run a few things with you and with a little luck, we can get to the bottom of this issue.

  You have a memory card or a USB key connected to the printer?  If Yes, please remove and restart the printer.  Try printing without anything cards or USB connected.

  If is not the case, I'll give you the link for HP Photosmart 7520 series firmware update.  If the error is still popping up, the issue could be with the product it self.  I suggest you then call HP Technical Support to see all the other possibilities for you. If you call in North America, the number is 1-800-474-6836 and for all other regions, please click here: click here.

  Thank you for your time.

  See you soon,.

• My Photosmart HP 7520 now trys to save the PDF file instead of print it when I try to print it - it printed previously.

  My Photosmart HP 7520 now trys to save the PDF file instead of print it when I try to print it - it printed previously. What should I do to get it to print rather than life-saving?

  Clear the PRINT TO FILE option in Acrobat or Adobe Reader. It will be somewhere in the print dialog boxes.

• Photosmart HP 7520: scan hp connects to the scanner

  I have a new MacBook Pro that came with installed Yosemite.  I think that HP Scan frequently does not connect to my scanner HP Photosmart 7529 using my wifi.  I get an error indicating that the scanner... is currently unavailable.  I called the service of HP and their only solution was to do the following in order: 1. turn off the router, 2 disable the 7520, 3 put the router 4 switch 7520.  Now, it works but it happens regularly and frankly is quite a pain and I'm sure is not how it is supposed to work.

  The scanner worked well with my previous MacBook Pro (OSX Lion).  The scanner also works through preferences, but that method has very limited functionality.  How can I get this problem?

  Hi @normka,

  Welcome to the HP Forums!

  I'm sorry to hear that your HP scanning does not connect to your HP Photosmart 7520 scanner. But I'm happy to help you!

  Please have a look through this guide to scanning, "computer no. has detected" or a Message appears "connection error" for HP Photosmart e-all-in-one 7520 Printer series.

  This guide may also help HP Scan software done is not open or stops responding in Mac OS X.

  I hope these guides will solve your problem and I thank you for posting!

• Photosmart HP 7520: Scan to email does not work

  Hello

  For the last few days I am facing problems of scan to e-mail function. It gives me an error - "failed to connect to Web Services. "Confirm access to the internet and try again. I checked access to internet, is turned off and turned back on, but everything is fine, except that scanning to e-mail still does not work.

  I also tried the suggestion of manual entry of the DNS server in the DNS address configuration, but it does not work.

  Kindly help.

  Kind regards

  Alok

  Hello @alok7,

  Welcome to the HP community!

  I understand that you have a problem with scanning to E-mail app on e-all-in-one printer, HP Photosmart 7520. I'd love to help you with this.

  Here are the steps I suggest to try everything first:

  Network Power Reset:

  We'll leave the router and unplug the power cable (NOTE: do not reset the router.), and then do the same with the printer and shut down the computer. After a minute, plug in the router, wait to fully turn on, then plug the printer back in and wait for the wireless light become solid. Once the router and the printer are on, go ahead and re - turn on the computer. This will refresh the network connection.

  Restore the default settings of the network and reconnect:

  1. on the front panel of the printer, press your up wireless icon

  2. Select settings.

  3. Select restore default network settings.

  4 turn on your printer.

  5. once it is initialized to save, press the wireless icon again.

  6. Select settings.

  7. Select Wireless Assistant , and then follow the prompts to enter the details of your wireless network.

  8. try to activate the web services again.

  Configure a manual DNS for your printer:

  You mentioned that you have already tried defining a manual DNS for your printer, DNS that you used. If you have not already tried so, I suggest to use primary like DNS 8.8.8.8 and 8.8.4.4 as the secondary DNS.

  If your web services connected, even if scanning to email does not work, you may need to reset the web services on the device.

  NOTE: Reset web services clears the custom email ePrint you have configured on your printer. Please be aware that if you have a personalized email ePrint, after doing this, you will need to configure again and will not be able to use the same address.

  1. press the Web Services button on the front panel.
  2. tap on settings.
  3. pressremove web services"and confirm deletion.
  This will bring you to the homepage.
  4. press on the icon Web Services , once again on the printer and go through the installation process.

  5. once the web service has been activated again, try to configure your scan to E-mail

  Please reply to let me know if these measures have helped to solve your problem.

  Thanks for posting!

  

• Photosmart HP 7520: Scan lost PC connection

  My HP Pavilion is connected to my 2.4 Ghz wireless network, as is my printer.  When you try a scan PC for my printer, I see the message "no computer."  This just started a few days ago. If I scan to email, it works fine. The printer, I reset the IP address and the password.  The computer prints to the printer via the wireless network. In addition, a laptop in another room remotely connects and prints well. I ran two times printing and scanning doctor.  Both times he concludes that the connection is good. Yet, no scanning of the printer.  The box in the toolbar at the bottom of the PC continues to say "Scan of the computer is currently unavailable.  From there I try enable and check the autostart box, but no change. I also downloaded the latest version of the software updated 12/15 no change. However, I found that if I use the HP Scan application on my PC now I have added to my office, it works very well (to the PC).  It's a little more "awkward", but it does the job. I'd rather eat the scan from the printer.  It was quicker and easier. Does anyone know why the printer is unable to 'see' the PC while it is connected to the network and all the functions the scanning started work on PC?

  Hi @Javaunoand welcome to the Forums of HP, as you know it is a good place to ask for assistance from members of the community! I'd love to help you with your Photosmart 7520. If I understand your description you can scan when you start scanning from the printer software, but when you try to scan from the front of the printer, the analysis did not make for a lack of connectivity.

  Be able to scan from the computer leads me to believe that the connectivity is not the root cause of the problem. However, I found something that might help.

  This document contains information on the possible causes of an interruption of the connection wireless, tips to avoid the question, tips to maintain a connection and troubleshooting to help you re-establish the connection Wireless on your printer; The printer keeps Wi-Fi connection.

  In addition to the solutions proposed in the document and you've probably already tried, please make sure that the printer is connected directly to a wall outlet, not a surge protector / power bar. Questions when it is connected to an uninterruptible power supply/Strip/surge protector power

  In this document, you will see:

  QUESTION:

  Questions or problems may arise when a HP LaserJet printer is connected to a UPS (UPS), a power strip or a surge protector

  ↑ This is not limited to the Laserjet printers.

  It is also good if you already haven't, to be sure the printer firmware is up to date. This Firmware update improves and addresses the following issues:

  • Update the firmware of the modem FAX to avoid false failures FAX Test
  • Solves problems in networking that can cause the printer not responding
  • Improves the reliability of the cloud print
  • Improves the reliability of printing using HP ePrint and printable applications
  • Improves the reliability of the printer, automatic updates
  • Improves support for AirPrint™
  • Corrects the minor defects

  Update firmware to improve the functionality and performance.

  Disabling UPnP can be worth it too if the problem at this point. Follow the steps below to disable UPnP in the EWS printers,

  1 type the printers assigned to IP address in the Internet Explorer address bar. (you can get this report you would have printed everything by following the steps described in the document that I posted above)

  2. click on the network at the top tab

  3. Select the option of networking on the left

  4. click the UPnP option on the left

  5 Select the option 'Disable UPnP'

  6. click on 'apply '.

  And finally, I would like to disable IPv6 on the printer. This setting can sometimes cause problems. Follow the instructions below to disable IPv6

  • On the front panel of the printer, press the wireless icon, this is the second of the four icons on the top.
  • Navigate through the Wireless advanced settings menu and go to the IPv6
  • Disable IPv6

  Please let me know if that solves the problem, or if you need assistance. In fact, if this helps you to find a solution, please click on the button "Accept as Solution" down below in this message. I'll look for a response on your part, thank you.

• Photosmart HP 7520: Two questions - one who changed the default for printing, saving another scans

  Recently, I had a problem when I go to print a document.  It is default to the fax.  I've never used the fax so doesn't understand why this should happen.  He always missed HP Photosmart 7520 series.  How to bring back the default?

  Next issue: I want to scan an image and save it to the computer.  I chose the 'computer' it attempts to analyze and comes up with this error: "no connection without a computer.  See the help documentation and the printer to troubleshoot the connection"sometimes there is a popup on the computer screen that says to choose my program photo but most of the time I just get the error message on the printer screen.

  It becomes crazy.  This morning is not allow me to do anything unless I go into the Printer Wizard and click on the "scan a document or photo.  This time, it will "select a shortcut, etc.  I click on the choice I want then and it scans and wonder if this.  I can't to point to the exact location, I want the image to achieve (my library of images).

  I think I'll have to do the work around like that.  At least I can now.

  I hit the "accept, etc." and sign off the coast.  Thanks for your help.