Photosmart Photosmart-queue frozen 5520:5520

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• Photosmart HP5520: HP 5520 Photosmart All in One printer does not print

  Hello

  I was away for a few weeks and when I got home that my HP 5520 would not print. Troubleshooting in devices and printers did not fix it. The full current confirmed printer HP S/W installation wizard and the drivers installed. The installation wizard produces a test analysis, but not a test print.

  Print and scan doctor also identities printer OK but cannot produce a test print, even if it did not produce a test INTERNAL page. Printing and scanning identified an issue with the S/W which "cannot be fixed without uninstalling and reinstalling" the software.

  Software reinstalled as suggested, but it has stalled on "checking network das" so reinstal is not completed properly I guess. Now, I seem to be less well off than I was before.

  I checked the print spooler and its running ok.

  I checked windows udates and they are all up to date

  I even tried restoring the system in desperation, but that has not changed anything either.

  I tried using just USB connect - no effect

  I have true wireless use only for connect - no effect

  I am running windows 10 on HP pavilion laptop.

  I'm running out of ideas on how I can print again, so any help would be greatly appreciated!

  Thank you very much

  This is the solution, for me at least. I was convinced there had to be a solution of windows related to this, but despite several attempts, I could not get the answers so ultimately I reset the PC and it took about an hour, but when he did all broken back in life and has worked as before. Bit of a pain having to reinstall software but it was worth it.

• Photosmart 5520-printing from browser job queued sticks

  Running Windows 7 32 bit home edition and I am trying to print 9 Explorered Internet consistatnly.

  Since the purchase and installation of the 5520 printer, I've been running the questions where the jobs are in a print status in the queue but nothing comes out of the printer.  The printer is configured to print from WiFi and happens on all 3 of my computers.  I need to remove the task from the queue and then stop and restart the spooler before work service removes it from the queue.  I can print from Word, Excel and other applications, but when printing from the browser it happens at least once a day.  I would say that if a website has a button "print" the problem does not occur, but when you select just print in the menu of the browser, it happens more often.

  It becomes very annoying and would like this to be resolved.  This never happened with my Canon Pixma printer that has replaced this printer.  I ran the HP printer diagostics and there no question.

  The problem is caused by a conflict pilot between IE 9 and the print driver. The solution is to uninstall IE 9 and use IE 8. Normally, this solves the problem. If this isn't something you want to do, there are other options. First of all, you can try using another web browser. I'll include links to Firefox and Chrome downloads. Another of the options, is that you can try to use a different printer driver. I would add as well the instructions below. Hope that helps.

  Firefox:
  http://goo.GL/7ICv2

  Chrome:
  http://goo.GL/MAqrN

  To use a different print driver for printers HP with Windows 7:
  1. click on the start menu.
  2 click devices and printers.
  3. right click on your printer.
  4. Select printer properties.
  5. click on the Advanced tab.
  6. click on new driver.
  7. click on next.
  8. Select HP in the first list.
  9. Select Deskjet 450 in the second.
  10. click Next.
  11. click on finish.
  12. click on apply.
  13. click OK to close the window.

• How to print HP5520 on 6 by 4 pictures

  My Photosmart printer of 5520 used to print pictures of 6 by 4 inches perfectly. Now, nothing, how to solve this problem. In addition, can I leave the a4 sheets in the computer or I have to remove them before putting the 6 by 4 of?

  boydackland wrote:

  My Photosmart printer of 5520 used to print pictures of 6 by 4 inches perfectly. Now, nothing, how to solve this problem. In addition, can I leave the a4 sheets in the computer or I have to remove them before putting the 6 by 4 of?

  Hello

  How do you print photos perfectly before? You cannot "Slide width guides inward until they touch the paper" with A4 papers are still on the feeder of th. You have to removw A4 papers and do the following:

  • Insert a stack of photo paper into the paper with front tray and edge printing runs down.
  • Slide the photo paper until it stops.

  NOTE: If you are using a tabs perforated photo paper, load photo paper so that the tabs are closest to you.

  • Drag the guides to the width of the paper inward until they touch the paper.

  Source: page #13 of the User Guide.

  Kind regards.

• Photosmart HP 5520: HP a m9 vs HP Photosmart 5520

  When I try and print/piece attached to my M9 a HTC wireless on my HP Photosmart 5520 I get an error message saying that the "print spooler has stopped." Then I get a message saying "this printer is not available right now.

  I can print pictures from my phone and any type of document from our computers (connected or wireless USB).

  The print queue is empty.

  What should I try next?

  Thank you.

  Hello

  It's something to do with your phone. Your use of the 5.0 Android phone

  http://www.GSMArena.com/htc_one_m9-6891.php

  Please use Google game install HP ePrint app on your phone and try again.

  Kind regards.

• HP Photosmart 5520: HP Photosmart 5520 suddenly will not print or scan

  Suddenly is no longer able to scan or print on HP Photosmart 5520. With the scan function I use scanning to e-mail, but, after long 'Preparation scanning' on the screen of the printer, the error message "temporarily unavailable.  "Please try again later". With the impression that I use Google Cloud Print (from an Acer Chromebook) and all that happens is that the demand to print everything ends up in a queue of print jobs.  No error message appears on the printer screen. The copy function works fine.  Wireless network printing results are very good.  The printer worked fine for over a year.  Can anyone help?  Thanks in advance.

  Thanks a lot for taking the time to answer.

  It's all very mysterious, but it seems to have corrected itself.  Finally, the 'out of paper' error message appeared yesterday (there were many), I pushed in the paper and things started to print again.  I was also able to rescan.  Not sure if she was no longer a problem of Google or what but we are in service again.

  Thank you very much!

• I have a HP Photosmart 5520.It won't scan or print from my PC.

  The printer still works with my Ipad.I has a new Antivirus system installed recently. Could be the problem?

  Hello GymBunny,

  Welcome to the HP Support forums.  I understand that you are unable to print from your computer to your Photosmart 5520 and you suspect that your new installed antivirus software can be the cause of the problem.

  Yes, it would be possible that the newly installed antivirus software is the culprit. I've included the document print jobs are stuck in the print queue for you to follow. You need to choose your operating system.  Please make sure that you follow the step where he asks the download and installation of HP Print and Scan for Windows doctor, it will help you to narrow down what the question is.

• HP Photosmart 5520: Cannot print from desktop

  Just recently, I can't print from my desktop computer, but can my laptop. I have a few days ago.

  My print options presents the print job in the queue, but will not charge.

  Help!

  Hello @Smurfette1962,

  Thanks for posting in the Forums of HP and welcome!

  I would like to help with the problem that you are experiencing printing from your Windows 7 computer e-all-in-one printer, HP Photosmart 5520.

  If you see the print job stuck in the queue on a Windows 7 computer, I would recommend following the steps described in this document to solve the problem - HP printers - print jobs stuck in the queue for printing (Windows)

  Please reply to let me know if we've solved the problem!

  

• HP Photosmart 5520 - Windows 7 Home premium 64

  I downloaded and installed the latest drivers (HP Photosmart 5520 on Win 7 Home premium 64-bit connected via USB) without problems, but when I try to print a page with images or other graphics, the page starts but stops after more or less half a page, the document remains in the queue for 2 or 3 minutes then reports an error and printing cancelled. If I print something in Notepad, it works.
  I followed all the instructions on the site. HP print and scan the doctor reports "driver conflict" and suggest to uninstall and reinstall. I did it several times without results, there is no other printer or another hp device installed on my machine.
  The same printer installed on a laptop with windows xp works fine... Any idea?
  Thenk you in advance
  Francesco

  Hi there hlvs, thanks for responding

  The printer's test to be good, since it works on your mobile PC that is running Windows XP. I suggest then to try to do all your updates of Windows on your Windows 7 computer to see if that helps any. Complete all updates, even those in option.

  Install Windows updates in Windows 7

  Happy Monday

• HP photosmart 5520 keeps printing test pages, how can I stop it

  my printer hp photosmart 5520 guard shipments of test pages print.

  How to cancel it?

  as I can not print anything else because when I turn on the printer, it prints all load test pages!

  its really annoying and wasting my!

  Please tell me how to fix this problem ASAP

  It is possible that a print job waiting in the queue is getting printed whenever you turn on the printer. To do this, please disconnect the printer from the computer.

  1. If the printer is connected by USB cable, simply unplug the USB cable at the end of the printer.

  2. If the printer is connected wireless, disable wireless by following the steps below:

  (a) tap the wireless on the printer control panel.

  (b) select the setting wireless as the 'Off '.

  Now, check if the printer still prints the test pages. Let me know what you find.

• New Photosmart 5520 will not print in black

  I have a new HP Photosmart 5520 printer all-in-one.  Black ink ran out so I replaced it with a previously used ink cartridge which is of the same type # 564 but a XL version.  This cartridge has been barely used.  Now, I just can't get anything to print in black.  It will print in color, but not black.  I tried to turn off the printer.  I put the cartridge in my printer and it worked fine.  What should I do?

  edgarlogcabin wrote:
  

  my printer hp 5520 will not print black

  The in the here document troubleshooting steps may help resolve problems with black not not printing on your Photosmart 5520.  Especially make sure to check the events as on the Six Solution.

• HP Photosmart 5520: Factory definition and "time".

  I have a Photosmart 5520. While I was away I used a different printer and when I came to change the printer to my own he asked me a name administrators and password before proceeding. Of course like so many others I have not the slightest idea what is despite trying many combinations. Then, I tried to find out what others have done and took the printer back to factory settings. When trying to connect to the WPS PIN, (which lasts 4 minutes), he repeatedly said "timed out" just before the end, twice when he had only 1 second to go.

  Can someone please tell me what I should do next.

  Thank you

  Hi @Emar12

  At this point, the fact that you try to connect by using the pin code WPS tells me that you try to reconfigure the printer to your wireless network. If this is correct, run the Wireless Setup Wizard instead. To run the wizard, tap the wireless on the top of the screen (this is the 2nd of the 4 icons at the top), then navigate to and select Setup Wizard wireless. This wizard will search your network and then ask for the password.

  I hope this helps.

• 2 sided with HP PHOTOSMART 5520 e and Mavericks

  I can not put 2-sided on my Photosmart 5520e for Word documents. I'm sure I've seen this option previously in my Menu print but it cannot access it now.

  Hello

  To clarify, the Photosmart 5520 supported automatic duplex printing:

  
  http://WWW8.HP.com/us/en/products/printers/product-detail.html?OID=5157537 & JumpID = oc_r1002_usen_c-001_r0001 #! tab features =
  
  

  Open the file you want to the printer and select print on the file menu
  NOTE: The print window might be minimized. Click Show details to see all the available parameters.
  
  Click the Copies and Pages of the menu drop down and select layout.
  
  Set the duplex as the binding edge Long (Portrait) or binding Long Edge (landscape).
  
  You can save the settings for later use by clicking preset > save current settings as preset. By default, a used preset will remain until another preset will be used.
  
  Kind regards
  Shlomi

• Photosmart HP 5520. Can not scan to my computer

  Photosmart HP 5520. I can print from my computer very well, but cannot scan from the printer TO my computer. Message is "connection error". This happens sometimes, but usually I can fix in any turn off, unplug and start again. Today, nothing works. This is getting tiresome. Printing works fine.  BTW, I do not control the router & it can just turn on and off. I'm not technologically savvy; I just want the thing to work.

  Hello

  The scan of the computer is disabled by default (I don't know why guys/girls software desinged like that). On my machine, driver for Windows 8 is much better (even same exe file). Turn it on by following the steps below (Please note: for Windows machines)

  Double-click the icon of the printer on the desktop,

  Click on manage the Scan of the computer.

  Click Activate

  You can check the last four too.

  Kind regards.

• Reviews for HP Photosmart 5520 compatibility with mac os 10.9.3 maverick

  Hello

  I just replaced my imac, and, for the moment, I have no printer with it, like one I [HP PSC 1400 series] is attached to my older imac. and not sopported by my new imac.  My new imac has maverick 10.9.3 os and I need to buy a new printer for her. I was thinking og buying the HP Photosmart wireless e-all-in-one printer 5520, but I need to be sure that it is compatible with my machine and I won't have problems to use.  Can anyone help?

  Welcome to the forums enriqueta

  I saw your post and wanted to help answer your question about whether Mavericks is compatible with the Photosmart 5510.

  Indeed, there is a compatible driver full features and software for the Mavericks.

  Here is the link to see you like this: HP Photosmart 5520 e-all-in-one full feature software and drivers - OS X 10.9 Mavericks

  I hope that answers your question.

  Have a wonderful day