Photosmart Plus b210 - Message: Please set cartridges

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• HP photosmart Plus B210 series - prints blank pages

  Hello, I got the printer above for about 4 years with no problems. He suddenly started printing blank pages. I went through all the cleaning cycles, alignment etc., but without success. I bought a new genuine HP print head and installed new cartridges and still once, it prints blank pages. The message I get is that alignment process has failed. Does this mean the printer is down and I'll have to buy a new one, or can you suggest a solution? I went through all the steps suggested for this type of printer on your forum, but I still get blank pages. It is a disaster for me and my wife whose work depends on the network printer. Any suggestion would be appreciated. Thank you.

  Hi @drbince,

  Given you have changed the print head and the problem persists, according to me, maybe it's time to consider a replacement printer.

  Alignment is a failure because the printer does not black. If you have followed all the steps in the following document, it might be time to give us a call to weigh your replacement options: HP Photosmart Plus B210 printer - color or black ink not print.

  If the problem persists, what you can do, is to use the following link to create yourself a file number, then call and it can help to expedite the appeal process:

  Step 1. Open the link: www.hp.com/contacthp/
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on options contact HP - click Get phone number

  File number and phone number are displayed.

  If it meets your needs, please consider tagging this post as solved by clicking accepted as Solution below and others can find the answer more effectively.

• Photosmart HP B210a more: HP Photosmart Plus B210 missing Scan software

  Hi all

  OK, Ive problems (two hacks, printer malfunctions, 1 disk repair, etc. over the past months) my Mac for the last two days, I restored Mac OSX 10.10.4 successfully and everything is well save for my printer as indicated above. I didn't know the usefulness was eliminated when I upgraded to Yosemite and it was hogging my CPU with a processing loop that was killing my Mac (I call her Alice!...)). So, I did get them all today my research on what went wrong with these processes which lead me to upgrade drivers Max OSX Yosemite and tried troubleshooting through:

  (a) installation of printers, their uninstall through the system preferences/printers and Scanners to verify that the drivers are there, I installed via the using field list driver HP Photosmart Plus B210, who can confirm print successfully without any trail of CPU (I uninstalled the HP before this point utility).

  (b) tried to get into the system preferences/printers and Scanners / where I chose "Scan" in the window of the printer and it says "SCAN SOFTWARE does IS NOT INSTALLED" (see attached printer screen)

  

  (c) I installed the driver in the development of window for HP Photosmart Plus b210 series that SHOULD allow the printer and scanner to work from my window System Preferences/printers and Scanners, I've lived more troubleshooting try to import a scan of the system of preferences/Applications/Image Capture and preview also. The two scan attempts to import sent the same message, lack of scan software when I tried via the printers & Scanner on System Preferences window.

  So frustrasting as she is, I set up a test on the printer to use the port MMC to scan an image of the window of the printer to the MMC card, that I inserted in the printer and it worked to prove that the software of the printer works on scan, but not directly with my Mac. Printing software is confirmed later, brings back me to my Mac and his missing scan software.

  This seems to be missing and appropriate drivers that should make the impression (works fine, no trail of CPU as before) as well as scanning (missing software problem). Does anyone know how I can fix this and if I need to download software drivers or anything please provide your console if necessary with links to what I need...

  Thank you all... I should have logged at noon instead of 4.30... I just might have gotten something else after you fix this problem...

  Try to update the software by following these steps:

  Click on the Apple icon, then select about this Mac.
  Click software update, and then click the Store from the top of the indicated window menu and click on reload the Page.

  Be sure to install any update HP or Apple, then check for the difference.

  If it persists, try manually install the package below. Tjen try to scan the image:
  http://support.Apple.com/kb/dl907

  If you're still having problems, try the HP Easy Scan application below:

  https://iTunes.Apple.com/us/app/HP-easy-scan/id967004861?MT=12

  Shlomi

• New ink print head error on Photosmart Plus B210 alert

  My HP Photosmart Plus B210 printer has suddenly started giving me the following error message:

  "New alert ink print head.

  Used cartridges may not be not all print head start.

  Install the new cartridge or press OK to continue with those used. »

  It was new HP brand cartridges when I installed them. I printed earlier today without any problems and did nothing for the printer before the error.

  (I use a 32 bit Windows Vista OS on my Dell Inspiron 1525 laptop and am printing via a wireless router.)

  -What it means and how to fix it? When I try to print, it just says: "print" on the touch screen but nothing prints ever and when I try to stop it, it freezes and I have to unplug it.

  Thank you!

  First try printing a self-test page.
  1. click on the setup of your printer
  2. choose reports
  3. click on the status page or printer self-test report

  Here is another link that can help you with the cartridge.

  http://goo.GL/gudAL

  Let me know if this can help, thank you.

• Photosmart Plus b210 - intermittent wireless printing problem

  Hello world

  I'm new to this forum so I appologise if I'm a little ditsy...

  I just bought a Photosmart Plus b210 and have successfully connect it wirelessly to my iMac. However, since I got it, I had a problem when trying to print wireless from it.

  When I try to print from my iMac, it will open the print job request and it will say 'sign in' at the start, but then she stays like that for about a minute or two before, it says that there is an error. At this point, I have to cancel the work because he'll just try again and give me the same result.

  I found the only time wherever it prints is when he says "connecting" then after a few seconds it will say 'inactive' and only then it will actually print. So what I'm basically doing print, wait a few seconds, if there is no 'inactive' message I'll cancel the job and reprint the document, and follow this process until I see a notification "inactive." Once I am successfully able to print a job, it will allow me to print documents more first time but it is frustrating that I have to go through this lengthy process everytime I turn on my printer.

  Someone at - it from similar solutions/experiences?

  Thank you

  We will set an IP address of the printer:

  -Print a the front of the printer Network Setup Page. Note the IP address of the printer.
  -Enter the IP address in a browser to reveal the internal settings of the printer.
  -Choose the network tab, then wireless along the left side, then on the IPv4 tab.
  -On this screen, you want to set a manual IP address. You must assign an IP address outside the range that the router sets automatically (called the DHCP range). Apple is 10.0.1.2 a.200 use 10.0.1.220 for your printer.
  -Apply the subnet 255.255.255.0 (unless you know it's different, if so, use it)
  -Enter the IP of your router (on the Page of the Network Config) for the bridge and the first DNS. Let the second white.
  -Click 'apply '.

  Now, stop the router and printer, start the router, wait, and then start printing.

  After that, you will have to redo 'Add printer' using the new IP address.

• Photosmart Plus B210 do not print the Photo - Vista and 7 - USB tray and wireless

  Experts!  Help, please!  HP support by phone could not find a solution.

  I bought a new Photosmart Plus B210 last month.  I am a moderately advanced computer user and have not been able to print a picture of this printer, EXCEPT when printing directly from a card inserted into the machine.

  I installed the printer on two laptops, one running Vista, the other running Windows 7.

  The problem persists if printing wireless or USB.

  The printer works perfectly as this major problem.

  Thanks in advance for your help.  If I can't make this work, I'll have to return this printer and will likely purchase another brand.

  Carrie

  First of all, in vista - please turn off the printer, restart your pc and to clean the print queue and turn on the printer.

  Now, make sure you select the exect for the tray paper size, that the same for the type of paper and size when printing... now see if there is a difference.

  What about win7 - what do you want to see exectly? the option is grayed out? You may see other options to select related to it?

• Series HP Photosmart Plus B210: Connectionproblem iMac - HP

  Since I installed Mac OS X 10.10 (Yosemite) (OS x 10.8 Mountain Lion) my printer does not (always) enable to printing purposes. What should I do to make the printer work properly?

  When I stopped the printer completely for awhile (220 V, several minutes), the printer can begin to work, but not in all cases.

  Thank you

  A.J. van der Hout, Netherlands

  Hey @vanderhout,

  Welcome to the Forums of HP Support!

  I see that you have some problems with printing regularly from your machine Mac OS x 10.10 for the all-in-one Photosmart Plus B210 printer. I can help you with that.

  To start, make sure that the printer is connected directly to a wall outlet and not a surge protector. Once this is done, if the printer is connected to your Mac via a USB cable, remove it. If it is connected wireless network, turn the printer off and remove the power cord at the back of the router for a minute. When the lights come back on the router, turn on the printer.

  Now, let's try printing. If you were able to print quickly then the issue is related to the network. This document explains How to troubleshoot wireless connection with your printer. As a result of this document should help you identify why your connection issues.

  If the printer is still not printing on a regular basis then:

  1. Click on your Apple icon, system preferences and printers and Scanners.
  2. Hold down the CTRL key and click on the picture of the printer on the left side of the screen.
  3. Click on reset printing system.
  4. Open your utility Applications, file and disk utilities.
  5. Click on verify disk permissions. This should take about 10 minutes.
  6. Click on repair disk permissions. This should take about 10 minutes.
  7. Restart your Mac.
  8. If you removed the USB cable, connect. If this is not the case, click on your Apple icon, system preferences and printers and Scanners. In this window, click the icon 'more' in the lower left corner. Now, select your printer in the list. Click in the box next to and select your printer. Finally, click Add.

  At this point, you should be able to print. If this isn't the case, please let me know what happened following my directions and I will be able to help you further.

  Please let me know if this solves your problem or if you have any other questions. If not, have a great weekend!

  If it solves your problem, please help other users find this thread by clicking on accept Solution below my post.

  If you appreciate my help, please inform other users by clicking on the icon below my post thumbs up.

   

• HP Photosmart Plus B210 Series does NOT print black

  I use Windows 7 to print to the printer HP Photosmart Plus B210 Series. The black cartridge has been listed as half full, but I installed a new black cartridge with no improvement. I selected the clean and align the print head, but the printer prints only the color inks and not black. I checked the vent of the cartridge on the black ink cartridge, and it is clear.

  Any suggestions?

  I have completed the troubleshooting steps and nothing fixed the problem. I even followed the instructions for soaking the printhead for 10 minutes in hot water. I guess that the printhead has gone bad and needs replaced. Thanks for your help.

• Since I have OSX Lion I can't print/scanning wireless more with my HP Photosmart Plus B210?

  Given that I've upgraded to OsX Lion my HP Photosmart Plus B210 stopped working corrctly.

  I uninstalled and reinstalled but ntohing worked.

  The report of the printer tells me that my printer is connected correctly.

  Have you installed using the installation disc?

  If so, make sure to install the Compatible Lion software below:

  First, uninstall completely any software installed:

  * Please note that the following steps will delete all HP software installed.
  1. click on menu go (click the desktop, then watch the menu in the bar at the top of the page)
  2. Select Applications
  3 select the Hewlett-Packard folder
  4. double-click on uninstall HP application
  5 follow the uninstall to prompt to select a device to uninstall
  6. press and hold Ctrl + Alt + Cmd keys on the keyboard at the same time as you click on uninstall
  7 approve any prompt to uninstall all HP software.

  Then download and install the Lion software for your printer below:

  http://FTP.HP.com/pub/softlib/software12/COL39592/Al-96582-1/HP_Lion_Ink_SW_v12.13.24.dmg

  Please let me know if that helps.

• HP Photosmart Plus B210 pages come out blank

  HP Photosmart Plus B210 printer started printing blank pages. Seems to go through the motion of printing from word documents, but comes out blank. Printer did print a photo.

  Went to my CV charge and activated ink levels. Find the box HP here. Used align print head function. Printer has started printing text after that.

• Change ink cartridges CN216A Photosmart Plus B210

  Ink cartridges carriage does not come to the center when I lift the cover if I put in new cartridges.

  However, the fact printer print and copy, for transport of cartridge works for printing.  Help!

  Hello Shorty944and welcome to the Forums of HP!

  I see that you have issues with your transport movement, but only when changing cartridges. I would like to help with that today.

  I suggest you perform a power reset. Unplug the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug back in the printer. Make sure that you connect the printer directly to a wall outlet. Make sure to bypass any surge protector or power bar.

  "I suggest also running through the steps described in this document on 'traffic Jam' or ' 0X610000F6" Message appears on the control panel, just in case there is a problem with the transport catch or delaying its movement.

  Good luck and please let me know the results of your troubleshooting operations. Thanks for posting on the HP Forums!

• HP Photosmart Plus B210 Inkjet8 has no error Message

  I can't print from my Mac & get the following message:

  Error: /Library/Printers/hp/cups/Inkjet8.driver/Contents/MacOS/Inkjet8 failed

  The printer is a Photosmart all in a single B210.

  Mac OS x 10.6.8

  Any help would be greatly appreciated.

  Thks

  If you are using Snow Leopard or Lion and you have the HP software before Snow Leopard (either from a CD not marked as compatible with 10.6 or you recently upgraded to Snow Leopard or Lion and had the software HP on your Mac before you upgrade - even if you made a standard from the old software uninstaller or installed new software on top of it) , you must uninstall the software by using the "scrubber":

  Go to Applications/Hewlett Packard / click Uninstall HP
  Click on continue
  Highlight your device in the left pane
  Press and hold Ctrl + Alt + Cmd keys on the keyboard at the same time as you click on uninstall< this="" is="" the="" scrubber="" option,="" there="" is="" no="" button="" labeled="">
  There will be a pop up that asks if you are sure you want to uninstall all hp software. (At this point, if you continue, all HP printers you have installed will need to be reinstalled)
  Click on continue and let it finish

  Restart your Mac

  Download and install this: support.apple.com/kb/DL907

  Now reset the printing system:

  -Sys Prefs, Print & Fax
  -Right (control) click inside the box that lists your printers and select Reset Printing System.
  WARNING - This will remove ALL your printers!
  -Select the sign + to add again. Search for the printer, select it, and wait until the button 'Add' becomes available. Until it clicks.

• HP Photosmart Plus B210 Series new magenta ink cartridge prints do not at all

  First of all, I had a problem with my cyan ink on my printer HP Photosmart B210 series. The problem was that he was not the impression and he says it wasn't printing because of the cartridge and also I had to align my cartridges. Whenever I tried to align the cartridges he says that alignment does not so I ended up trying to align them so much that I have exhausted all my ink and went out to buy all new cartridges.

  When I installed new cartridges and tried to line up once again, they all worked perfectly, but when I went to print a photo, the magenta was not yet appear. I did another test called 'Print diagnostic Information' and the magenta box is completely blank 100%. When I went to see the "estimated ink levels" he said it was perfectly fine. I tried to print a picture of a square while magenta box and the printed page was completely empty.

  Basically... How can I get my printer to recognize the new magenta cartridge because it is not currently.

  I'd say running up to three cycles of cleaning the printer before driver or Panel box tools.  If this doesn't get the magenta, then you can try soak the print head, as described here.

  [edit] Know that the ink gauge is probably not at this point clear - especially the printer like that it has printed pages of magenta at this stage, while the ink is still in the cartridge.  The ink gauge will indicate less ink cartridges is actaully available.

• my HP photosmart Plus B210 won't print black. a cartridge Printhead Cleaner would help?

  my HP printer has been activated in May 2010.  How his cleaned print head?

  There is a document with steps to help solve the problems of print, such as no black print quality, in the B210 located here.

  If the steps documented not to get the backup device and go, then we have to determine the status of the guarantee. If the printer was purchased in May 2010 and has been purchased without carepack, then the printer is out of warranty.

  We can try a few things at this point:
  (1) can try to clean the printhead manually, by using workaround in the thread located here.
  (2) you can buy the print head for this device since the HP parts store using the CN642a part number. The HP parts store can be found here.
  (3) we can try to buy another printer, please consider to call the HP Technical Support and investigate the upgrade program.

  I hope this helps.

• HP Photosmart Plus B210 series

  Suddenly, my printer has stopped printing in black ink.  The cartridge is full.  It's already happened and I just cleaned everything and it started working again.  This time, I cleaned it again, it printed one page and then arrested again to print.  I cleaned it again and it will not print black ink.  I cleaned the print heads and tried to re-aligned with the printer.  The alignment fails every time.  What has something to do with it not printing black ink?  It doesn't make sense to me that this issue would be part of the problem, but maybe it is.

  All my color cartridges are out of ink.  This has something to do with the problem of it not not printing black ink?  That does make sense to me either.  If this is the problem, then I'll spend money for the color of the ink.  Printers frustrate me beyond words.  They simply stop without apparent reason.

  Would appreciate any help I can get.

  Hello Catstuder,

  Welcome to the Forums of HP Support! I understand your frustration and want to shed some light on why the guard alignment fails and why you do not get all black on your thoughts even if you have a totally black cartridge installed.

  1. in the printer to print control and alignment to pass, it takes all cartridges to be installed in the B210. You can print in black ink only, but the printer will still use the ink contained in the cartridges of color for maintenance tasks. It takes little ink from all cartridges in the service of the print head and avoid any clogging.

  2. with the printers ink system, it only does not use black ink even though you can choose to print in black ink only. Have a look here: use of inkjet printers ink.

  I propose to replace the color cartridges, and I am sure that you will have no problem. If you want to print in black ink only, take a look at the steps below:

  1. in your software application, click print.

  2. Select your printer in the list of available printers.

  3. click on the option opens the printer properties dialog box. According to your application software, this option could be called printer properties, Options, Configure the printer, printer, or Preferences.

  4. click on the features tab, click the Grayscale dropdown menu and then click on black ink only.

  5. click OKand then click print to start printing.

  I hope this has been helpful, if you have more questions please let me know!

  I found this informative information here:a 'ink alert' or "Low on ink" Message appears on the computer or the printer control panel

  Thank you