Photosmart Premium 309g C

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• Photosmart premium 309g will not print Yellow, cyan or photo black

  We have premium photosmart hp 309g.  I replaced the ink cartridges and it still won't print black, cyan or yellow.  I used all the 'tools' on the printer and nothing has helped.  Any ideas?

  What happens if you try to make a copy of a picture of the printer - still no printed colors? If print colors by making a copy, then the problem is on the side of the computer. If this isn't the case, it's a matter of hardware/firmware/printer accessories.

  If you determine that the problem is the printer, see below.

  Since you have replaced the cartridges, you may have a printhead problem; Sales/dirty or defective.

  Follow the steps in this document to begin troubleshooting your print head (ignore the title): 'print head problem' or "Print head seems to be missing or corrupt" Message appears on the computer

  Please post your results after going through this troubleshooting.

  Thank you!

• Photosmart Premium 309g error

  My Photosmart Premium 309 g works well using wireless for a long time. Suddenly, he went 'offline' a new beginning did not correct it. In the HP print using and the doctor Scan did not help.

  Hmmm... Try to remove the device and put it back. You will not be to uninstall all software, just the printer itself. Click on the start menu. Click devices and printers. Right click on your printer. Click on remove the instrument. Once it's done, click the start menu again. Click on all programs. Click the HP folder. Click the C309a folder. Click Add a device. The Add Device Wizard A will begin. Follow it through the wireless connection until it is complete. Who should receive the printer online.

• Connect laptop computer Win7 wireless all in one single premium 309g

  For some reason when I try to connect my Win7 laptop to my home network and the premium all in a 309g printer which is connected wireless to my network home and trying to get the printer to print on my laptop, in the add printer box, it turns out the printer 2 times. The first time as Photosmart premium 309g and there still the same name of the printer, but with "HPOB437F" in the name of the printer. most later showing a green check mark. The two printer icons look like 2 different model printers. Also when I click on my computer with drives C, D, G, then Z to the printer. When I got this installed printer before ever stood there.

  Any help in setting up my installation would be appreciated.

  A may be associated with the simple operation of the system driver and the other related to the complete HP software.

  Delete the one with less settings, I guess.

• What is the difficulty for printer fault General 0x61000f6 for a printer hp photosmart premium all-in-one?

  1 HP Photosmart Premium all-in-One Printer (309 (a)

  2. Windows Vista 64-Bit family

  3. the general printer error 0x61000f6

  4. no change known to printer before developed problem

  0x610000f6 error code is an indicator of a jam of transport in the Photosmart C309a. Please see the document located here for the procedure to help fix a carriage jam.
  
  Let me know if it helps.

• How do I enter my Photosmart Premium 309 H apps?

  According to HP ePrintcenter FAQ I'm supposed to be able to download applications directly from the touchscreen on my printer 309 H (and not ePrintcenter) but I can not understand how to do this - I "touched" the options that appears on my touch screen and add applications or to access other than those which are preloaded applications will not be displayed.

  In addition, the ePrintcenter does not allow me to ADD my printer because it is a wireless model. All applications appear as 'available' on the site, but there is no connection with 'Add' or 'install' one of the applications. I can not locate any link on the page that says 'my applications' HELP?

  KeHo:

  EPrint and printing apps are not supported on the Photosmart Premium C309H all-in.

  The list of models that support ePrint and Print Apps is included in one of the "sticky" posts that appear at the top of this forum.

• Windows 7 driver for printer / photosmart premium

  I installed windows 7 on my hdx 16 and I need drivers for the printer / photosmart premium 309 c. Someone at - it a chance for the two to work together?

  Thank you

  Russ

  I downloaded version 13 and have tried to install/uninstall several times. This includes the removal of the printer devices and Device Manager. When I try to reinstall I usually get a fatal error during 'configuration', the last step. I can print to the printer and I can run most of the photo. The center of solution won't work, which is a key piece of software for this printer. Any ideas?

  I'm running Windows 7 Ultimate (not beta). This software is properly installed on virtual xp but I prefer to run from 7.

  Thank you

  Message edited by russ1 on 10/14/2009 12:15

• HP Photosmart Premium C309g do not print black ink

  Hello

  My HP Photosmart Premium C309g (CD055A) will not print black ink even if the cartridge is full. He's going through the motions of printing but the pages come out blank. It prints colors, they are not as dark as before, so I know that black is not working. I have cleaned the print heads, turned off the printer, unplug the printer, restarted the computer, but nothing works. I get colors on the report of the print quality, but the printer status report comes out blank. I bought a new black ink cartridge (564XL) think the previous one was defective (levels showed a 75% ink) but I still have the same problem. Any suggestion would be appreciated. Thank you.

  Hey,.

  I see you have done some troubleshooting on the issue of the print quality that you are experiencing.  I would make sure you did all the troubleshooting steps available for your research problem in the document following the link.

  Print colors are the colors should not when the C309 Photosmart Premium printing.

  If you have completed all these steps, then I check the status of your printer warranty.  If it is out of warranty, you should consider the solution provided by Bob_Headrick in the thread found here.

  Hope this helps,

  Jason

• HP Photosmart Premium C410A: error: an error occurred saving the file because it could not be written to. Check the properti

  I just upgraded to Mac OS 10.12 Sierra. Now my HP Photosmart Premium C410A apparently scans the document perfectly (I can see it on the screen of the computer when the scan is complete). However, he craps out when I try to save the document. Enforcement either abnormally is abandoned and firm, giving me this error pop up with ad nauseam screen computer jibberish, or I get the following error message: "error: an error occurred saving the file because it could not be written to." Check the properties of the file to ensure that it is not dead. »

  Scanning and saving documents are critical to my business. I just have to solve this ASAP. Looking for solutions. Any ideas?

  Hello

  It is incompatible with the Sierra of HP scanning.

  Applications > file HP travel HP Scan to the trash, then empty the trash.

  Download and install HP Easy Scan instead, it will be installed in the Applications folder:

  http://FTP.HP.com/pub/softlib/software12/HP_Quick_Start/OSX/installations/Essentials/HP-easy-scan-1_7_0.pkg

  Kind regards

  Shlomi

• Photosmart premium C310a missing c: eallinone enable web services in the web services settings menu

  I am trying to connect via the GET more button in the main menu and the printer will not connect to internet, everything else works fine. Look at web services menu not enabled email eprint printer is disabled. looking at

  http://h30434.www3.HP.com/T5/user/viewprofilepage/user-ID/2585903 it shows enable web services, such as a menu item, that it is not present on my c310a. Any ideas?

  Hi @hunterj1957

  Welcome to the Forums of HP's Support. I understand that you are unable to access one of the applications on your Photosmart Premium C310 printer.

  I've included a link to a post of @PrintApper respect to platelets called HP Apps Service retirement on several printers.  It has information about apps on your printer.

• Photosmart Premium C310: Photosmart Premium C310 impression in Yosemite

  OS: mid 2012 Macbook Pro retina, Mac OSX Yosemite, fully 10.10.2,"limited up software date / patches

  Printer: Photosmart Premium C310

  Connection type: Wireless (IP via DHCP)

  The printer started to play up. Symptoms: when I try and print on it from my Macbook Pro, it causes the printer restart. The documents are not particularly complicated. Sometimes I can print a text document a simple word, but most of the time, she causes the printer to break off and restart. He the NAGs tell me the printer stop me properly!

  However, if I try to print the same documents from my iPhone 5 w / iOS8, then all documents work fine. I also tried of 10.9.5 iMac and it print flawlessly.

  It seems to be specific to Yosemite OSX on the laptop that is causing the problem.

  I tried:

  * Wireless reset on printer

  * Full factory reset printer

  * Add & delete printers on laptop printer

  Hello @weirdbeardmt,

  Welcome to the Forums of HP Support!

  I understand that you experience problems printing from your computer Mac OS X 10.10 to your HP Photosmart Premium e-all-in-one printer C310. I would like to help you to solve this problem today. I also want to thank you for all the details that the you have included in your original post. Based on this information, I agree with you that this problem is caused by the computer Mac OS X 10.10. Can I please you follow the steps below.

  Step 1: Resetting the printing system:

  To begin, I will have you reset the printing system on your Mac because it is important that we have a pleasure to work with for troubleshooting clean slate. Please click herefor instructions on how to perform the reset. When the site opens, follow the steps under"Reset printing in OS X Lion system." This Reset deletes each printer on your Mac. However, it does not uninstall printers. Therefore, if use you other printers on the Mac, once the reset is complete simply make sure printers are attached via a USB cable or connected network and (+) add hide them po do add not your HP Photosmart back in right now.

  Once the reset is complete, proceed to the next step.

  Step 2: Uninstall the drivers and software:

  Please click here to find out how to properly uninstall your printer. Once the site opens select the drop-down menu 'Mac OS X v10.6, OS X v10.7, OS X v10.8 and OS X v10.9' because they are the same for Mac OS X 10.10 and follow the steps under the second method to complete uninstallation.

  Once the uninstall is complete, please continue on.

  Step 3: Check and repair your Mac disk permissions:

  1. Open Macintosh HD and go to Applications
  2. Go to the Utilities folder
  3. Open disk utility
  4. Select the hard disk volume, you use (usually on the left)
  5. Select verify disk permissions
  6. Once this process is complete, select repair disk permissions

  Step 4: Manually load the driver:

  Please click here to download and install the package v3.0 HP printer drivers on your Apple computer your HP Photosmart without a downloadable driver for Mac OS X 10.10 because of the age of the printer manually.

  Step 5: Check the Apple updates: 

  1. Go to the Apple
  2. Select System Preferences
  3. Select software update
  4. Click update now
  5. Install your available updates
  6. Computer restart

  Step 6: Add the printer:

  1. click on the menu of Apple , then Preferences System.

  2. click print and scanand check if the name of your printer appears in the printer list.

  3. If your printer is already listed, remove and re-add the printer to check the communication with the Mac. Click on the name of your printer, click the minus sign (), and then delete the printer

  4. click on the plus sign (), click Add a printer or a Scanner, click the name of your printer

  5. click on the area of use or with the help of Print and then select the name of your printer on the shortcut menu. Make sure you have the driver HP Photosmart selected and not the AirPrint.

  

  6. click Add to add the printer to the list.

  -Source

  Once the printer has been added in, please test your machine to check that everything is working properly now.

  Please reply to this message with the result of your troubleshooting. I look forward to hear from you!

• Cannot copy from the surface of the glass. HP Photosmart Premium Fax all-in-One, model # C410a

  Hi people,

  I can't make a copy of the surface of the glass of the printer. Automatic advance works great, time to take the paper and print a copy. In the past, printing from glass was not a problem. The error message on the printer says "Document Feeder Jam. Reload document, then restart of work. " The problem is that there not be jammed. I raised the lid of the printer and checked the ink cartridges, checked the paper tray and open the access to the rear of the printer.  I have an HP Photosmart Premium Fax all-in-One, model # C410a. All accepted ideas. Right now, I'm ready to start with a hammer.

  Oops, I got typo in my link.  I have the fix above or you can click here.

• Extremely slow printing wireless with HP Photosmart Premium C309g-m

  I see extremely slow print speeds when printing from a Mac or a Windows XP system on a new printer HP Photosmart Premium C309g-m wireless. The printer starts printing immediately when I request a print, but it only prints one line. It will take about 15 minutes then to print the rest of the page, each print after a very long break line. Print demo page doesn't exhibit this problem, only documents of programs such as Word 2008, Safari, and Firefox (I tried firefox on PC and Mac) are affected.
  
  If I connect to the printer via a USB connection it prints very well, so this problem seems to be the only wireless printing.
  
  Printer: HP Photosmart Premium C309g-m
  Computer: Mac mini (late 2009 model) (also tried a Windows XP laptop, by comparison using the latest drivers from the HP website)
  OS: Mac OS X 10.6.2 with all available updates installed
  Method of connection: cable Ethernet connection to the router wireless
  Printer drivers: version 2.2.1 (Apple provided, drivers HP never installed as system comes with 10.6)
  Wireless router: Apple TimeCapsule (early 2009) 1 TB, honing a/d and modes of b/g on 2.4 and 5 GHz. TimeCapsule is in transition as the DSL modem handles DHCP service mode
  Encryption: WPA2 Personal, no MAC filtering or hide the SSID.

  IP addressing scheme: all addresses are distributed by the server DHCP without reservation of any kind

  The TimeCapsule is sitting three inches from the printer and the printer indicates the complete signal. Connecting the printer to the wireless network and setup of the printer on the Mac went off without a hitch. Only when you print a test document discover us the problem. The wireless network will behave as expected when you access Internet from Mac and Windows devices (tested with a laptop computer Dell XP and a MacBook with OS X 10.6.2), so I don't see any problem with the wireless network together.
  
  Attempt to use:
  1 reboot and power off, wait, restart the computer
  2 reset the print subsystem, the printer off and on again and reinstall the printer

  3. disconnect the power to the printer and let it sit for several minutes before trying to print wireless.
  
  None of them worked.

  I don't know exactly what is happening... I'll have to think about.

  Looks like you're running with the current configuration.

  Can we call this resolved?

• Photosmart Premium C309g: What is the shortcut to 'Add a device' for?

  Greetings,

  I have a shortcut on my desktop, titled "add a device - Photosmart Premium C309g-m". The shortcut is:

  "C:\Program Files (x 86) \HP\Digital"-AddADevice

  By clicking the shortcut wonder how I will connect the device (USB, network or WiFi).

  This should have been deleted after that I installed my printer? Is it safe to delete?

  Thank you

  Shane.

  Yes, right click, delete.

• HP Photosmart Premium C309a: Uninstall HP Photosmart Premium C309a

  Could not parse.  Lost all the icons on the desktop for HP.  Have been able to print but nothing else.  I went back to programs and features and uninstalled everyone individually, but no mater how many times I try, the main (all-in-one driver software HP Photosmart Premium C309a 12) won't go away.  I went to the printers and deleted this screen printer, but it still lists the printer under programs and features.  Part of the sequence of uninstaller gives you the option to remove "all HP products" or "choose individual products." "  When I go where it is supposed to be a list of the programs/products hp, it is listed.  How can I get rid of the HP printer in programs and features?

  Hello @Mucho, greetings!
  
  Thank you for visiting the Forums from the HP Support! It's a good place to find the help you need, other users, HP experts and other support staff.

  I appreciate that you try to uninstall your C309 printer. I would like to help.

  We will try to completely uninstall the program from the printer using Microsoft Fix tool. Go to http://hp.care/2dHImNI and download the patch tool and click on 'Run' or 'Open' and then follow the steps in the program install and the resolution of problems uninstall.

  When the drivers are uninstalled, go to http://hp.care/2dTCeH1 to download and install the printer drivers.

  Let me know if that helps!

  See you soon

  Please click on 'acceptable' on the post that solves your problem to help others to find the solution. To show gratitude for my help, please click the 'Thumbs Up icon' below!