Photosmart Premium C309a series: full system restore fails to translate by scanning HP operation

I've had recently have my drive hard iMac replaced. After performing a full restore of the Time Machine backup system, I found that HP Scan does not at all, despite the printer itself its other tasks normally. This means that ABBYY Fine Reader also does not work with HP Scan as his "calling application.

I use Mac OS X 10.6.8 and run Apple Software Update and downloaded all outstanding HP software. Before my drive failure hard HP Scan worked fine. The complete restoration has installed the version that I have been ongoing now, 2.4.1.

In order to get the Scan software of course I downloaded originally the complete package of HP in order to configure its features-however, the current version of the printer driver is 4.1.2.

In the error window that appears when I try to start HP scanning, it seems that the problem may relate to profiles of scanning HP is not loaded into the library folder. However when I look I am not able to determine if something is missing. I suspect that they are there, but is not being recognized.

As I already have all the software to operate the printer features, why should I repeat the download for the HP scan and the scan function operate again?

Hi again Gemini02,

And thanks for your tips.

Since your post, a new range of printers HP software update became available through Apple Software Update: version 2.16.1

I don't know what it was, but I am now at a point where all the functions of printer that I trust work once more... In the case of HP scanning, maybe it's my imagination, but it seems with a slightly better interface than before. Still I had to push it in service by going to Mac OSX system preferences / Print & Fax / Scan / open route Scanner; because initially he said he was not available because he was using another application it - but once I did it, HP Scan can be launched independently and worked well.

Also printing black text seems to behave normally now - also PDF files.

I'll click on "Accept as Solution" so thanks for seeing me through this issue.

Tags: HP Printers

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