Photosmart Premium C309G not detected during installation with wired network connection on Win 7 64 bit

During the installation of the drivers and software on Windows 7 Home Premium 64-bit computer laptop, (previously upgraded from Vista), the installation software can't find the Photosmart Premium C309G, even if I provide IP address, that is on the same subnet. Same printer installed on three other computers on the same network for Windows XP. It is possible to find via windows 7 Add Printer function by using the appropriate base driver, but then if I try to print, it cannot print the test page, printing garbage, after much time and erases never status "printing" in the queue until I manually cancel. There is an Ethernet cable on the home network.

The first thing to check is your firewall.  Disable the Windows Firewall and the firewall of your security system and try the installation again.

If you had this printer installed on Vista, you can simply add this patch.  It's only for the patch software Vista works on Win 7, so if this is not the case, do not take into account.

Tags: HP Printers

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