Photosmart s20 problems

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• HP Photosmart S20

  Hello. I have a HP Photosmart S20 Scanner.  I have upgraded to Windows 8.1 is there aftermarket companies that provide a driver and software for this camera works?  HP is revealing as Hamrick and EMC. Has anyone tried these? or is it better to have a dual boot with XP operating system and 8.1?

  Hello

  You can try the Vuescan software (http://www.hamrick.com/vuescan/vuescan.htm#hp). Their software works across many older devices (and your Photosmart S20 appeared) and simply does not work on Windows 8.   Worth looking into...

  Jeremy

• HP Photosmart C6280: problem scanning using HP Photosmart C6280

  All of a sudden my all in one HP printer displays "No. Scan Options" and the HP Solution Center cannot find any HP product installed on my PC, although I am still able to print.

  I found the help section relevant on the Web site which shows the topic "no option on HP Photosmart C6280 scan using Vista" but if clicked, no documents appear, the only question asked was useful document? !!

  Hello @CovBoy,

  Welcome to the Forums of HP Support! I understand you can't scan with your HP Photosmart C6280. When you try a scan of your computer that is running the Windows Vista operating system, you get an error message "no scan options".

  I see that you were able to find the document for solving the problems, but it does not open for you. Try clicking on the link below and follow the steps listed, the same steps apply:

  Message "No Scan Options"

  You are now able to scan or you still get an error message? Let me know I'll watch for your reply.

  Thank you for being a part of the community of HP. If you want to say thanks for my effort to help, click on the "Thumbs up" to give me a "Bravo".

• Photosmart HP 6510: Personalized printing HP Photosmart 6510 problem

  I have read through a couple of threads and followed the instructions to turn on 'custom' on my HP Photosmart 6510 all-in-one printing. I loaded the driver of HP Deskjet 450, which finally allows me to select a custom size of 5.5 "x 8.25". I'm trying to print on wedding invitations response cards. Wedding invitations made the same paper 5 X and can be printed without adding a new printer driver for the 6510.

  Now that I can get the printer driver (deskjet 450) to recognize the custom format 5.5 "x 8.25" but I can't print. I use a model of design by Staples and get the following errors.

  Errors - the margins of Section 1 are set beyond the printable area of the page. Do you want to continue? I pushed Yes and the printer tries to print the job abd I get the error "paper mismatch". The printer actually determined the size of the paper when I adjusted the paper tray to accommodate custom size paper.

  Troubleshooting - I tried to adjust the margins, but I have little ability to adjust in the template provided. When I adjusted the margins, I always get the error "paper mismatch".

  Any ideas on how to do more troubleshooting?

  Hello

  Please retry the procedure which should solve the problem below.

  (if the printer is connected with USB)

  Click START > device and printer > add a printer > add a local printer >

  Select "Use existing Port" then Virtual USB from the drop-down menu, click on NEXT, in the production list, select HP / Hewlett-packard and in the right pane, select Deskjet 6980 and finish the wizard

  OR

  (if the printer is networked)

  Click START > device and printer > add a printer > add a local printer > choose "Create a new Port" > type in the printer IP address click NEXT, in the manufacture of the list, select HP / Hewlett-packard and in the right pane, select Deskjet 6980 and finish the wizard

• Photosmart C4580: Problem black cartridge

  When printing in black, the first page is allmost perfect. The second page is full of scratches, therefore, there is almost no ink at all on the page. When you print the next day, the same phenomenon occurs (the first page is good, then they go quickly wrong)

  I replaced the cartridge, I used the printerhead cleaning function, the two did not help.

  Can you help me?

  Hi @Glimp,

  Thank you for visiting the Forums from the HP Support! I see that you are facing some print quality problems on your HP Photosmart C4580.

  I would like that go you ahead and continue troubleshooting here: uneven black text dark, I understand it prints well and then slowly fades, but I would like you to follow the steps listed.

  What has been the result, if you always use print quality problems, please call our technical support at the 800-474-6836 as it may be material. If you do not live in the United States / Canada region, please click the link below to get help from your region number.

  http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

  I hope this helps!

• HP Photosmart C4680 problem

  In recent days, I noticed that my Photosmart C4680 is blower bike itself on and off.  Anyone else have this same problem?

  Does anyone know why its doing?  Y at - it a solution?

  Just do the repair. It was a bad capacitor on the logic board (TEAPO brand). There's that one to replace on this printer and it will probably look like curved on top (which indicates which are blown).  It is 330uF 6.3V, but I got in a little bigger (16V, whatever they had in 330uF) and it works perfectly now. It's an easy fix, if you aren't afraid of soldering a component. It will cost about 60 c with a value of components. (and a kit of solder so you do not have a)

  Open the scanner cover and the door of replacement ink. Reach behind the control panel and gently push a clip for the exit sign. He will reveal a hidden torx screw. There are four total screws to remove the top, and you can use a torx bit, or if no practice, the right to an allen key size.

  Once you get the top up the rest of the printer, you must pull carefully on some connectors that attach to the logical map of its orbits. Some are simply Ribbon connectors and some wire connectors. Set the top aside.

  Identify the bad capacitor on the Board by checking the upper surface. It is a green, a thin color that says TEAPO on it and if it is indeed the defective component it must feel to be curved on top.

  Remove all the other connectors on the Board and unscrew 3 torx screws to remove the Board of Directors of the printer.

  To unsolder the bad capacitor, it can be easier at first it break so you can extract each lead with pliers, one at a time when the application of heat on the side welding.

  Respect the polarity, the negative side (identified by the sign on the new capacitor less) on the shady side to the Board of Directors.

  Solder the new capacitor, clip wide leads, any excess back together. Your ' e did!   Good luck!

• Photosmart C6180 problem of Power-Up/Power-Down - loops on/stop/start/stop etc.

  I had the C6180 Photosmart wireless connected to a Mac OS X 10.5.6 laptop Macbook Intel and IBM PC XP SP 2 for more than 2 years.  I did have major problems with the printer.

  Recently, I have known a couple of electric in my house.  Since then the printer has turned off randomly once or twice.  Today the printer began to turn off/on/off/on/turned off/turned on etc.

  It lights up and shows the HP logo and process bar animation for one minute, followed by the message: "abnormal termination.  To avoid damage on the button to turn off the printer.  Do not use a wall or the band switch to close.  Press OK.  Then he stops and leaves upward.

  I tried to enter batch Mfg mode by organizing the * and # keys.  It flashes "Mfg commands - enter special Key Combo" for the second of two, then stops and makes a loop on/stop/start/stop again and again.

  I have disconnected all data cables, installs the printer in another room, closes the wifi on both computers and connected directly to the wall on a different circuit to eliminate problems of low power as the culprit.  I swapped the power cable between the wall and the block of the AC adapter with the same exact type of cord of another piece of equipment with the same results.

  I wonder if it is a symptom of a surfboard logic damaged in the printer, or a problem with the AC adapter?

  If it is the logic board, does pay to get it fixed?  An equivalent printer for Mac would cost about $200.  Not to mention that I came just to have stored on cartridges.

  What is a likely indication of a problem of brick AC adapter?  If so, should I spring for a replacement block AC adapter for $30?

  I was not able to find this question in a post on the forum and I was wondering if it's 'Au revoir' to the C6180?

  Thank you for your contribution to this number

  Try this:

  1. If the printer is still on, unplug all rigid and flexible cables at the back of the printer.

  2 unplug the power cord also from the wall...

  3. wait for two minutes.

  4 reconnect the power cord to a wall outlet first.

  5. hold the pound (#) and six 6 buttons.

  6. all by pressing the two buttons, reconnect the power cord to the back of the printer and at the end of two seconds, exit book and six buttons.

  7. turn on the printer if it goes out...

  Let me know the results.

• Printer Photosmart 5520 problem:, I have access to the secure page and cannot open a session

  My printer does not print in black. I followed all the instructions to fix it. I can't go down loard that assistance because it is a Vista. I get to the secure page and he asked my name and my password. I am the administrator, but it does not accept my names or passwords and blocking me. What name and password it seeks?

  Hi @arts4pat,

  Welcome to the Forums of HP Support!

  I see that you get a secure page and that you are unable to print black on your HP Photosmart 5520 e-all-in-one printer. I'd be happy to help you with this.

  I like that you get the login screen for the Built-in Web server for the printer. Is this correct? This seems to indicate that someone has put a username and password on the printer, for security reasons. If you don't know what are the connection information, the only way to remove this is to do a factory reset on the device. I can send you this information in a private message. In the forum next to your handle name simply click on the envelope to see.

  That being said, I would like to start here. Please, try the steps in this guide, the printer prints blank Page or fact not printing black or color ink for HP Photosmart 5520 and Deskjet Ink Advantage 5520 series e-all-in-one printer.

  NOTE: This problem may be caused by problems with the ink cartridge print head or with the printer ink system.

  If you have completed all the above steps and your product still has a problem, the printer service.

  Contact HP for service in all countries except Asia-Pacific.
  First, check your product warranty to check your warranty printer status and then go to contact HP support to find an authorized dealer or to schedule a repair.
  Cost of repair out-of-warranty printers may apply.

  What you can do, is to use the following link to create yourself a file number, then call and it can help to expedite the appeal process:
  Step 1. Open the link: www.hp.com/contacthp/
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to choose your
  contact options»
  Step 4. Scroll down and click on: contact HP options - click Get phone
  number
  File number and phone number are displayed.

  I hope this helps. Good luck!

• HP Photosmart 7520 problem installation (left side black) black ink cartridge

  I replaced the ink cartridges in the HP Photosmart the 7520 front unit and had no problem. It is very easy.

  Now, I had to replace the print cartridge black on the left side of the ink cartridges. The old man is very good, but I can't get the new cartridge to go! I don't know what I'm doing wrong. I pulled the plastic wrap and twisted the orange lever down.

  I can't have the back of the cartridge to slide between the side of the bracket and the cartridge color next to it. He won't go. I don't even get it far enough to start the shoot from the front down. I tried to remove the color cartridge, but it does not help. I compared the old and new side by side cartridges. They look the same. Except, the former says 564 - installation, and the news is 564 - XL. I believe that this is the first change since we bought the printer.

  Any ideas?  Thank you.

  Phil Brown

  7520 photosmart all-in-in-one using five ink cartridges. Photo, Magenta, Cyan, yellow and black. The cartridge on the left side is a Photo cartridge. This cartridge is not the same as the black cartridge.

  Please make sure you are trying to install the Photo cartridge in the left side slot. The Photo ink cartridge will be a "Bow tie" icon and black cartridge will have a "Pentagon" icon on this subject. See the document below to learn more about the difference between a Photo black cartridge:

  http://support.HP.com/us-en/document/c01839024

• xi print Photosmart 2610 problems

  My photosmart 2610 xi has just started printing and copy very slow (8-10 minutes per page).  I've updated the drivers and software but no improvement.

  All solutions?

  I'm sorry you have a problem with slow printing.

  Try to perform a hard reset on the printer. Unplug the power cord at the back omit it for 30 seconds and plug it back.

  Try to print a self-test page or the printer in the printer itself status report. It is still slow?

  If this isn't the case, it may be a connection problem. Maybe change the USB cable.

• Series of HP Photosmart C4500 - problem Solution Center

  Whenever I start my computer, a box appears that says "Solution Center" - the component you are trying to use is on a network unavailable resource. Check ok to try again or enter a different path to the folder containing the installation package. The path shown is Solution Center.msi and use source is: C:\users\toni\appdata\local\temp\7zS36A7\setup.

  I clicked on 'Browse' computer, local disk C, program files (x 86) created HP 29/09/2013, open cllicked and nothing worked. I had to click on 'Cancel' many times before disappearing. Then he said: check HP site for a fix.

  HP is no longer my printer HP Photosmart 4520 present on its support site and I can't find any way to stop this message from appearing whenever I start my computer which is a HP Pavilion dv6-1230us Entertainment Notebook PC.

  The printer works fine and when I opened the center of Solution from the Start button, it opened.

  Hi ToniB1,

  Thanks for providing this information.

  I would disable the two of them. Everything that is related to HP.

  Then restart it to see if the error appears again.

  If you are still questions then I'd another uninstall and reinstall. Sorry, I know that you have already done this a few times, but with these additional steps should solve the problem.

  Please follow the steps listed below:

  Uninstalling the printer software.

  Ignore the name of the model.

  Hold down the Windows Logo key () on the keyboard and the 'R' to open the dialog box run, type %temp%.

  Delete all files and folders in the temp folder. Choose Skip if all pop ups seem to say all files cannot be deleted.

  Run all Windows updates.

  I would register in the register of installation of the window.
  Go to start, select Run type in msiexec / unregister then click OK, and then type msiexec/regserver, then click OK.
  (Make sure that you type it in exactly, there is a space between the two)

  Disk Cleanup tool system Accessories\ How to delete files using disk cleanup.

  Download and install the latest version of Adobe flash player http://www.adobe.com/support/flashplayer/downloads.html

  Restart the computer.

  Go to the start up programs and disable any startup programs to see if this will allow the full software to install. (msconfig)

  Apply the settings, and then restart the computer.

  Temporary disable all Antivirus software.

  Reinstall the software of the printer again.

  The printer test again to see if everything is installed.

  Please let me know the results.

  Thank you.

• Scanning Photosmart 7510 problem

  My Photosmart 7510 worked fine for six months or so I've owned it. Recently however, my laptop stopped recognizing the 7510 scanner, although the impression was very good. After having tried in vain a few things, I deleted all the driver from HP and other software and it reinstalled from the CD, but the problem persisted. I worked through the guide installation failure MSI 1603 HP, including downloading of new versions of drivers and other software, and everything has worked fine until it is returned to normal startup in msconfig and restarted the laptop, how the scanner is not found again.

  I run Windows 7 and connect with the wireless printer.

  I guess that something in the startup is interfering with the communication scanner, resulting perhaps an update from Microsoft.

  Any help would be appreciated.

  Welcome to the Forums of HP Chris170,

  I see by your post that the scan has stopped working. To turn off the startup items, it started working again.
  I can help you with this problem.

  The cause would be a program that runs in the background.

  Try with the Antivirus Scanning software off to remove the cause.

  Then you can go into the msconfig for Startup tab and just activate a few elements at a time and try to scan the image. In this way, you can leave the problem not controlled. But your time will help.

  For my part, I turn off everything but my Antivirus software in the msconfig. Speeds up the computer also.

  If you need help, let me know.

  Good day!
  Thank you.

• PhotoSmart 7520 - problems with the installation

  The two two laptops running Windows 7

  Wireless network with Technicolor gateway router

  I just installed a new PhotoSmart 7520 and I have the following problems.

  1. I couldn't get the latest version of the software to download, so I initially installed two computers using the CD.  Both could initially print correctly to the printer, and I managed to do a test analysis and photo printing.  However on one machine I can not put the 7520 as my default printer, use the HP software or control of printers and Windows device (the latter gives an error ending in 709).  I have now managed to download the latest version of the software and installed it on this machine, but now, the PC do not print and cannot connect to the printer.  I also downloaded the HP Diagnostics and down them.  Fails to check the device driver.  I need advice on the next step, which I think will be (again) to uninstall and reinstall, but maybe someone could suggest which version of the software to use this time and any other measures to improve the result.

  2. the printer cannot download the update needed to enable Web services.  It starts downloading, gets a certain way, and then fails.  It is a constant problem in the last 18 hours.

  3. I would ideally static value the IP address of the printer, but I don't see any way to do this.  Please tell me how to get to this setting, as the supplied management software does not include an option for this.

  4 when I got the PC to the printer, I got frequent notifications in the system tray of the sweep to the it Department, saying that it was not available.  You are not sure what are actual errors, but how do I make them disappear?

  Iain Mackay

  Hello

  1. uninstall the current driver completely. You can find instructions here. When you reinstall, I would use the latest driver from hp.com.

  2. try to download the latest update of the firmware on your pc and update of the printer from here. Installation instructions are here.

  3. to set the printer to a static ip address, enter the IP address of the printer in your browser. This should take you to the web server integrated printer, allowing you to set specific settings.

  4. this problem may not occur when the printer is correctly installed.

• Photo Photosmart 7525 problem ink cartridge 564

  I bought 2 different 564 PHOTO Black cartridges for my Photosmart 7525 and neither one will work. I get the message that the cartridge is missing or damaged. When I compare it with the cartridge I just pulled (it works fine) I noticed that the brass contacts are not the same. I really don't know what to do next. I don't want to buy a printer because I can not find a replacement for the existing cartridge. Please let me know if there are any tips. I bought the cartridge at Wal-Mart and it is an original HP not a remanufactured. Thanks for any help.

  Hello

  Please click HERE to access the procedure which should solve the problem.

• Photosmart D110a problems accessing print apps? Look here.

  If you have installed your Photosmart D110a wireless printer on your home network and enabled web services using the or before June 16, 2010 print applications, you can encounter difficulties of launching applications print on or after June 16.

  A firmware update has been published which will be offered to customers who have enabled web services, if your D110a offers a FW update, please accept.   If you continue to experience problems using Print Apps after the FW update, follow the steps below to remove and add web services.

  1. Remove web services (configuration > Wireless > Web Services settings > delete Web Services)
  2. Add web services (configuration > Wireless > Web Services settings > enable Web Services).  (If you have not accepted the FW update prior to removal/re-adding web services, you will be offered the FW update when you reactivate web services... accept the update to continue.)
  3. Confirm that the sheet of info web services with your ID printers prints correctly after that you re - enable web services.  If the information document does not print, delete and re - enable web services again.
  4. If you had already created an account on www.hpePrintCenter.com and your printer has been added to your account of ePC, to return to the EPC and add use the new ID of your web services info sheet printer to add the printer back to your account

  Sorry you're still stuck, Andrew.

  Try this:

  If you have enabled web services, remove web services before performing the steps below.

  1. Select the installation program (key)

  2. Select Preferences

  3. scroll down and select Product Updates

  The unit will check the available product updates - if some are available by applying them should solve your problem.  You should then be able to activate the web services and prints the Backgrounder web services.

  Please let us know how it goes.