HP Photosmart 7520 problem installation (left side black) black ink cartridge

I replaced the ink cartridges in the HP Photosmart the 7520 front unit and had no problem. It is very easy.

Now, I had to replace the print cartridge black on the left side of the ink cartridges. The old man is very good, but I can't get the new cartridge to go! I don't know what I'm doing wrong. I pulled the plastic wrap and twisted the orange lever down.

I can't have the back of the cartridge to slide between the side of the bracket and the cartridge color next to it. He won't go. I don't even get it far enough to start the shoot from the front down. I tried to remove the color cartridge, but it does not help. I compared the old and new side by side cartridges. They look the same. Except, the former says 564 - installation, and the news is 564 - XL. I believe that this is the first change since we bought the printer.

Any ideas?  Thank you.

Phil Brown

7520 photosmart all-in-in-one using five ink cartridges. Photo, Magenta, Cyan, yellow and black. The cartridge on the left side is a Photo cartridge. This cartridge is not the same as the black cartridge.

Please make sure you are trying to install the Photo cartridge in the left side slot. The Photo ink cartridge will be a "Bow tie" icon and black cartridge will have a "Pentagon" icon on this subject. See the document below to learn more about the difference between a Photo black cartridge:

http://support.HP.com/us-en/document/c01839024

Tags: HP Printers

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