Photosmart D110a problems accessing print apps? Look here.

If you have installed your Photosmart D110a wireless printer on your home network and enabled web services using the or before June 16, 2010 print applications, you can encounter difficulties of launching applications print on or after June 16.

A firmware update has been published which will be offered to customers who have enabled web services, if your D110a offers a FW update, please accept.   If you continue to experience problems using Print Apps after the FW update, follow the steps below to remove and add web services.

  1. Remove web services (configuration > Wireless > Web Services settings > delete Web Services)
  2. Add web services (configuration > Wireless > Web Services settings > enable Web Services).  (If you have not accepted the FW update prior to removal/re-adding web services, you will be offered the FW update when you reactivate web services... accept the update to continue.)
  3. Confirm that the sheet of info web services with your ID printers prints correctly after that you re - enable web services.  If the information document does not print, delete and re - enable web services again.
  4. If you had already created an account on www.hpePrintCenter.com and your printer has been added to your account of ePC, to return to the EPC and add use the new ID of your web services info sheet printer to add the printer back to your account

Sorry you're still stuck, Andrew.

Try this:

If you have enabled web services, remove web services before performing the steps below.

1. Select the installation program (key)

2. Select Preferences

3. scroll down and select Product Updates

The unit will check the available product updates - if some are available by applying them should solve your problem.  You should then be able to activate the web services and prints the Backgrounder web services.

Please let us know how it goes.

Tags: HP Printers

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