Polycom Viewstion 512 none audio with the SX20 only

We have implemented several Cisco Telepresence.

Our problem is that if a Polycom PVS-16XX (or Viewstation 512) makes a video call (H.323) at our SX-20(release 6.3.0), there is no audio transmission for the Polycom.

Place a video call from the Polycom even to any C-40 or other Polycom, the problem does not appear.

Any video call to and from the SX-20 C-40 works perfectly

Hello

I think that this problem is resolved in TC7.0. However, you can try to run this command on the SX20 and try the call again to see if you get audio from the ViewStation to the SX20.

Log the SX20 as admin via SSH.

 xConfiguration Experimental CapsetFilter: "AAC-LD"

Hope this helps

/ Magnus

Tags: Cisco Support

Similar Questions

  • Telepresence 8 button pairing with the SX20

    Hello one trying to match an 8 touch screen with the SX20 telepresence, in certain moment its request for a user name and password to connect with the SX20, what is this user and the password?

    Concerning

    Leonardo Santana

    According to the Touch 8 Installation Guide (page 4), it is the login admin for your codec.

    http://www.Cisco.com/en/us/docs/Telepresence/endpoint/touch/installation_guide/touch_for_c-series_installation_sheet_for_web.PDF

    Did you change the account or the password admin since installing the SX20?  A way to test is to try to log into the SX20 with username admin and leave the password empty.  If you are able to connect with a password blank or empty, that no password has been defined yet, I advise you to define for this purpose.  If you try to connect and get connection failed with empty or empty, password a password has been set on the admin account.  You may need to consult someone if you don't know.

  • My hdmi cable transmits is no longer the audio with the video, how can I get audio to transmit

    Why the audio transmitted with the video, it is used to

    Hello

    Open windows control panel, open Device Manager and open display devices - note equipment listed here i.e. ATI, NVidia or Intel.

    Then connect your laptop via HDMI to your TV.  Do a right-click the speaker icon in the taskbar, and select playback devices.  Click once on the left (just to point out the entrance), the HDMI output that has the same name as your graphics card, and then click the set as default button, see if you now audio through the HDMI connection.

    Kind regards

    DP - K

  • No audio with the AVCHD Clips imported in EP 11

    I have the Premiere Elements v11.0 running on a computer, Windows 8. I've updated MOUS and no more updates are available.

    The AVCHD video, I'm importing is full HD, PAL at 25 fps. The audio is 384 Kbps 6 channels with a sampling frequency of 48 kHz. I can import and edit these clips in the first elements V7.0 running on a Windows 7 PC with no problems. The project used settings are HDV 720.

    With elements V11.0, audio is not imported that I ever try the project settings. There is no error message.

    I have the latest version of Quick Time (7.7.4) installed, although QuickTime does not include the file. Windows Media Player it plays OK - video and audio. VLC media player it plays OK.

    Is this a missing codec, a bug, or another problem?

    Suggestions please?

    Robsodav

    Despite the issues to follow, I saw that you wrote

    With elements V11.0, the audio is not imported that I ever try the project settings. There is no error message.

    And no problems with audio in the first elements 7 Windows 7 64 bit.

    I just want to go over your details so as not to take anything for granted.

    What are the properties of your source media? What is the file extension? You say AVCHD Full HD, PAL at 25 fps. and you add the project used settings are HDV 720. Why?

    The project preset is supposed to match the properties of your source media. From what you wrote, my read on this is that you

    AVCHD video compression 1920 x 1080 16:9 @ 25 (probably interlaced) frames per second.

    If so, the project preset should be 1080i25 PAL AVCHD Full HD 5.1 channels.

    If it is 1920 x 1080 16:9 @ 25 fps progressive

    then the the project preset should be PAL DSLR DLSR 1080p25 1080 p.

    So what is the reason for defining the project preset for what you describe to the HDV 720 which I in 1280 x 720 @ 25 progressive frames per second?

    What is your audio compression... Dolby Digital 5.1 channel or AAC 5.1 channel or other?

    What camera brand model is this video with audio from a?

    How do you get the audio video from the camera for first Elements11 timeline?

    Is it only the images of this particular camera that is at issue?

    Let us start here and see where your response.

    Thank you.

    RTA

  • pre-non-empty with the resource in the form field id

    Hello

    What is the most effective way to pre-fill a form field in the console design with the resource id that we are provisioning?

    Thanks for your help already!

    You can write the code that get the key of the process as an argument instance and returns the resource id. I don't remember the STANDARD adapter for it.

  • Made the audio with the video (preferably parameter) or do it in Encore DVD?

    Should I check the [default] disabled checkbox 'Rendered audio when rendering video' in the general preferences page?

    Even transcode audio faster compared to choose this option in the preferences of PP CS4? What quality? Who suffers? Other factors?

    Thank you, everyone.

    If you are not DD 5.1 SS, and there is no rush to get the more video on the disc, export as a WAV/PCM 48 kHz 16-bit PrPro and then set the Audio in the project in PCM/WAV, and you won't lose anything. PCM/WAV is uncompressed, so the quality result perfectly. AC3 is compressed, so quality goes down, but for me, the DD 5.1 SS, I have no choice.

    Good luck

    Hunt

  • problem with the work only half of the extended keyboard

    have had 2 keyboards with the same problem. They both lost the use of the middle of the keyboard section.

    I would like to test the 2 keyboard in another computer, it doesn't have to be a mac, that a windows box works very well with the mac keyboard

  • Why is it not my wireless network download speed is much slower with the wifi only direct connection?

    When I run a speed test using WIFI download speed is much lower than that when I cnnectfrom the modem direct to my pc.

    Hi CHERYLA106,
     
    WiFi uses the wireless connection, this is normal behavior.
     
    In the wired connection, there is no interference and the signal strength will be good. Therefore, you will find good speed with the wired connection.
  • Windows 7 Pro 64 bit black screen with the mouse only on startup and nothing else

    Hi there, Windows 7 system recently froze on me when I tried to move a large file on a USB hard drive. I didn't was not able to close the file so I decided to stop my PC with the regular start-> Shut Down.

    Now when I try to turn on my computer, after the "starting Windows" and Microsoft report goes to a pure black screen with just a (mobile) mouse cursor, not keyboard commands or click right work (eg. ctrl + alt + delete does nothing).

    I tried to start in safe mode, safe mode with network, they do the same thing after the "Starting Windows" screen. Tried to boot with my Windows 7 Pro 64-bit installation disk so and entered commissioning repair - no problem. Tried system restore and it went successfully, however after clicking restart is again the same thing!

    It's really making me crazy, could someone please help me? I really want to reinstall Windows and lost my files (since I can't even in a form any Windows Installer interface I'm not able to do a repair).

    Thanks in advance for your suggestions!

    I will proceed to a re - install now, thanks anyway for your efforts

  • Cutting with the keyboard only (no mouse)

    I am looking for help using the tool captures with only a keyboard (no mouse). Is this possible? I think people who cannot use a mouse because of physical limitations. I know how to make a shortcut to start the program. Getting into the program is easy, but once it is open, I can't understand how to select a portion of the page (without a mouse).

    I already know that print screen will copy the entire page. I'm looking to copy only a small part of the page with the Snipping Tool.

    Thank you very much!

    Google knows when you ask him as follows:

    How to control the cursor without a mouse

    Hit: Hold the 0 key to drag the pointer.

  • SX10 problem with sending audio with the video presentation

    I recently deployed a Cisco SX10 and found a fault, that I can't understand. When sharing content with extreme of end users, they can see the video but don't get no audio. I checked the settings and I'm confused as to what is misconfigured.

    I checked the bases, wiring, volume, and the settings in the codec it resembles a simple set up. When I introduce locally I have the same problem - no sound from the TV.

    Any ideas?

    Looking at the Guide of Installation SX10 on pg 5.  The SX10 is not an audio connector dedicated to the VGA input, since doesn't send VGA audio you need an additional input for audio.  I test using the HDMI input, and I heard audio locally and on the far - end, since HDMI will send video and audio together.

  • Stop video audio with the jump to another label?

    Hey there, I have a video with audio (display in an object "videoHolder") to a label, but when I click a back button to return to the main menu to another label, the video disappears, but the sound is not yet.

    That is to say the video label is...

    var vid = sym.$("videoHolder");

    VID.html ("< width ="600"height ="400"video controls ="controls"preload = 'auto' autoplay ="autoplay"poster =' video/medicationAlliance.jpg" > "+)

    "< source src = ' video/medicationAlliance.mp4' type =" video/mp4"/ > ' +.

    "< source src = ' video/medicationAlliance.webm' type =" video/webm"/ > ' +.

    "< source src = ' video/medicationAlliance.ogg' type =" video/ogg"/ > ' +.

    ("< / video >");

    While the main menu is...

    SYM. Stop();

    Is anyway to stop audio playing in the main menu?

    Thanks in advance.

    Hey pancreas.

    If you want to completely remove the video (which will stop the video and sound), you can use it (you may need to adjust how refer you to the "videoHolder" depending on where you call it):

    SYM.$("videoHolder"). Children(). Remove();

    If you don't want to completely remove the video, this should work:

    sym.$("videoHolder")[0].stop();

  • Close a non-LabVIEW with the LabVIEW program?

    I have two programs running on the same computer.  One is a 3rd party software that collects data from a sensor and generates files.  The other is a LabVIEW application that analyzes the files before deleting them.  (The 3rd party software is written in LabVIEW, but closed source).

    I want to stop the 3rd party software automatically whenever my LabVIEW application stops.  If someone stops the LabVIEW application without stopping acquisition of data on the 3rd party software, hard drive fills up with files in one day about.  Not good!

    Is this possible without turning off the computer?

    "kill Task" in command prompt will help you achieve what you want? Use systemexec in LabVIEW to do this. After the back if this is not what you want.

    Mathan

  • Virgin first Pro CC 2015 course any audio with the video (or at least, it does not recognize it)

    Hi all

    In my first PrPro CC 15 launch, one minute 3 imported MP4 shows no audio track, but its audio in PrPro CS6 and AE 15 is fine. What Miss me (next to the audio)?

    Thank you in advance.

    Close Premiere Pro, remove all the media Cache, and the hard disk media Cache files, and then try again.

  • Paste as quote non-functional with the upgrade to 38.1.0 User Agent Mozilla/5.0 (Windows NT 6.1; WOW64; RV:38.0) Gecko/20100101 Thunderbird/38.1.0

    Change the drop-down list edit and click right 'paste as quotation' = no action.
    'Paste as unformatted text' works

    Start thunderbird in safe mode
    - http://support.mozillamessaging.com/en-US/kb/safe-mode

    Problem disappear?

Maybe you are looking for

  • bug in Webcam live picture iOS 9.3?

    Bug in IOS 9.3? (noticed around 10 pm EST March 21) Lliterally got a new 6s + Saturday 9.3 rolls I update as usual problem: Live webcam picture of lock screen does not stock photos (i.e. fish living smoke live photo, photo, etc.) Specifically it is n

  • Help! Made a typo with my administrator password

    Apparently, I made a typo in with my password on my admin page how can I change my stuff without losig

  • How downgrade from Vista to Windows XP

    Hi, recently buy recon HP pc, works well but has Vista installed. I compose music and found that the thing does not like Midi puts and on-site. I want to downgrade to good old windows XP, as it does not, please what is the process to achieve this? IM

  • 7 64 - bit Medal of Honor Allied Assault

    I installed galima to a native 32-bit xp windows machine and copied the folder to the whole installation on a 64-bit machine 7. before you start the game I ran the configure.exe located in the main installation folder and then boom. MOS This isn't a

  • Allow access to a single host separate interface on the inside of the interface

    I use a Cisco PIX 515E ASA 8.0 (3) - two separate networks, one on each interface running... I have a separate network interface 'Wireless' intentionally because I share wireless with my neighbor and don't want it on my LAN 'inside '. I sometimes wan