No audio with the AVCHD Clips imported in EP 11

I have the Premiere Elements v11.0 running on a computer, Windows 8. I've updated MOUS and no more updates are available.

The AVCHD video, I'm importing is full HD, PAL at 25 fps. The audio is 384 Kbps 6 channels with a sampling frequency of 48 kHz. I can import and edit these clips in the first elements V7.0 running on a Windows 7 PC with no problems. The project used settings are HDV 720.

With elements V11.0, audio is not imported that I ever try the project settings. There is no error message.

I have the latest version of Quick Time (7.7.4) installed, although QuickTime does not include the file. Windows Media Player it plays OK - video and audio. VLC media player it plays OK.

Is this a missing codec, a bug, or another problem?

Suggestions please?

Robsodav

Despite the issues to follow, I saw that you wrote

With elements V11.0, the audio is not imported that I ever try the project settings. There is no error message.

And no problems with audio in the first elements 7 Windows 7 64 bit.

I just want to go over your details so as not to take anything for granted.

What are the properties of your source media? What is the file extension? You say AVCHD Full HD, PAL at 25 fps. and you add the project used settings are HDV 720. Why?

The project preset is supposed to match the properties of your source media. From what you wrote, my read on this is that you

AVCHD video compression 1920 x 1080 16:9 @ 25 (probably interlaced) frames per second.

If so, the project preset should be 1080i25 PAL AVCHD Full HD 5.1 channels.

If it is 1920 x 1080 16:9 @ 25 fps progressive

then the the project preset should be PAL DSLR DLSR 1080p25 1080 p.

So what is the reason for defining the project preset for what you describe to the HDV 720 which I in 1280 x 720 @ 25 progressive frames per second?

What is your audio compression... Dolby Digital 5.1 channel or AAC 5.1 channel or other?

What camera brand model is this video with audio from a?

How do you get the audio video from the camera for first Elements11 timeline?

Is it only the images of this particular camera that is at issue?

Let us start here and see where your response.

Thank you.

RTA

Tags: Premiere

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