POP or IMAP

(New to this). I implemented 2 email addresses for my client, WebBasics + (including emails). They want to use Outlook 2010, but how do I specify that it is not pop imap? It seems that e-mail accounts are pop by default. My client sent the message:

Just trying to get my head around this, is this a pop3 or IMAP as I can't edit to change the IMAP profile without creating a new Inbox.

Any help with this please? He wants to access his e-mail using Outlook, but on IMAP not POP. Is this possible?

I can do with hosting with other vendors, IE using cPanel etc but cannot see where in British Colombia?

TIA

Viv

You don't need to specify it anywhere in the webmail or settings of BC.  You can use POP or IMAP protocols to retrieve your email using an email such as Outlook client.  In your Outlook just put to use IMAP instead of POP3 protocol.  If you want to make it more secure, configure it in Outlook to use SSL/TLS on Port 993.  Usually, if you have the site setup correctly then address webmail and IMAP/POP3 host name is mail.yoursite.com (where yoursite.com is your primary area of BC for your site.)

If your customer is worried, just create a new account/profile in Outlook using IMAP instead of POP3, then when it is up and working, it can remove the old POP3 profile in Outlook.  Remove the profile should not delete any mail.

Tags: Business Catalyst

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