Pots of support Invasion of Privacy - claims to be approved by Microsoft - threats to computer security

This afternoon, I received a phone call suspect of someone (very strong Indian accent) claiming that he was of pots in charge who had allegedly approved support for Windows Microsoft firmware. He knew the details of our name and contact information. He was trying to tell me that we downloaded unintentionally viruses on your computer and tell us how to solve this problem. The alarm sounded at the beginning, but my main concern,'s done it how this organization to take our details. I am a very careful person when it comes to my personal life. Out of curiosity (as I was convinced that appellant was based abroad), I asked where he was calling from... He claimed to Adelaide. When asked what part of Sdelaide, he said, the southern. I asked an address and all he could give me was St Johns. He said the phone wasn't (08) 70041212. If it were Adeéaid the number would have started with 8 not a 7. I have no intention of ever letting anyone to have remote access to any computer, and I noticed since at least that someone else had known the call of the scam. So, is this able to report, and how do I protect our coordinates so that these stupid people (saying that he well :-)) not wasting my time again.

Hi RhonaBne,

Please take a look at the sticky thread for some useful information:

I received a phone call / email from someone who says that my computer has been infected by a virus

Tags: Windows

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    -

    Looks like you may have a virus or other malware. Get your updated antivirus program and boot into Safe Mode. Note that some viruses can hide from your normal antivirus program, so you really need to scan in Safe Mode. To enter in Safe Mode when you turn on first, press F8 on every seconds until you get the menu, and then select Safe Mode. Then run a complete system scan.

    `

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    -

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    -

    If that suits him fine. If this is not the case, use system restore to go back to an earlier date at the beginning of the problem. To run system restore, click Start-> programs-> Accessories-> System Tools-> system restore. Click on the box that says show more restore points.

    -

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    -

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    `

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