PRE9: Creating new project, or open existing, shows empty window Editor (well enough)

Hello

I used PRE8 (elements of Prime Minister) and PSE 8.  Was never really able to Pre8 to work. (I'm happy with Elements 8).  I decided to bite the bullet and buy the items 9/PRE9 together (good deal on Amazon).  I removed 8 elements, PRE8, and a brand new installed v9 for both software (may have been waste of money!)

Scenario 1:

I can't get PRE9 to create a project that I can change.  (to be honest, I had a similar problem with PRE8, but it I could create, but it wouldn't let me open it).  It creates the project that seems and then comes the Editor window, but just about everything in the editor PRE9 menu are grayed out.  The 'new' and 'Open (existing project)' with the exception of the menu items.  No way for me to add video clips to the project, etc..  So useless!

Scenario 2:

I enter in elements Organizer, select a video, and then in the "Fix" menu, choose "edit video".  Editor of PRE9 rises, again as before, only 'new' and 'Open' menu items available.  Then he said to me 'corrupt project, cannot open file' (or something close to it)

Any suggestions?   This seems very essential and fundamental, I am amazed, I have problems in the right basic tasks after a cleaning installed.

Setup: Dell computer Inspiron 17 laptop, processor Intel i7, 4 GB of RAM.  PRIOR to version 9.0.3 elements 9.0.1,. Windows 7, 64 bit.  I have the installation carried out by Dell out of the box. I pretty much only use this PC for items and PRE (and web browsing - which can cause of course who knows what is downloaded on your PC).  I use the MacAfee virus checker.  I have it turned off during the PRE9 installation (not during the installation of items 9 However, forgot to turn off)

Thanks a lot for any advice.  I'm new to this forum, my apologies if I posted in the wrong place (let me know where to post if I did)

Stephen

Stephen JSp wrote:

I have the installation carried out by Dell out of the box. I pretty much only use this PC for items and PRE (and web browsing - which can cause of course who knows what is downloaded on your PC).  I use the MacAfee virus checker.

Reference Dell 'out of the box' would mean that most of your drivers are up-to-date. Update video and audio from the web sites of the manufacturers. Your symptoms are very similar to those of the other users here and disabling McAfee during the PRE9 solved their problem and can heal yours.

You also need to work your way through the tips here: pre hung, or overwhelming - some tips

See you soon,.
--
Neale
Insanity is hereditary, get you your children

Tags: Premiere

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