Prelude of crashes on Ingest ofP2 cards
My prelude CC crashes when I click on the P2 cards to my ingest. Any help?
Hi Victor,
After several tests it seems that the culprit is a corrupt card. Thanks for looking into this.
Tags: Adobe Prelude
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Trouble with the prelude. Crashes to injest. Updates, I might be missing? Anyone else with this problem. I use Windows 7 Pro as my operating system.
Post edited by: Kevin Monahan Reason: more descriptive title for the best search
The problem is now solved by updating the creative cloud application. See this thread: http://forums.adobe.com/thread/1400522
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Prelude 2.2.0 crashes on Ingest, OSX 10.9.1
I just updated my 2008 15 "Macbook Pro (5.1) at Mavericks (10.9.1) and updated all my CC applications the newer versions. I tried to use prelude CC 2.2 tonight and it crashed everytime I tried to ingest media, either double click in the window, or by clicking on the "Purchase" button produces a crash. The program starts, but I can't interfere.
Nevermind, just found the solution and it works!
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Prelude CC hangs on 'ingest' key.
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Hi all
Accidents caused by a show of the last creative Application of cloud. We already have a bug to follow him.
Currently, please try the solution here. http://helpx.Adobe.com/creative-cloud/KB/AME-premiere-crash-launch-export.html
I'll publish it as a KB article as well.
Sorry for the inconvenience.
Thank you
ADA
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Toshiba crash with 3G data card
Hello
hope someone can advise. I've been using a Vodafone 3 G datacard in my PCMCIA slot in my Toshiba Satellite A75-S226 [purchased in the USA] - unfortunately on the first night of use - it has been problematic.
at first, I loaded the software and inserted the card and hey presto, I was online on the wonderful web without a phone in sight line.
After only 20 minutes - the pc crashed - complete blackout - rebooted as I thought it was a stop of the battery (not on the AC at this point).
It wasn't. 12 the cell breaks down - screen sometimes black, sometimes white screen - in almost every use of the card 3G - sometimes, it crashes when the card is inserted, sometimes it works and I'm in line for one minute (or 5 or 10 or 15 - who knows) but it still crashes
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This isn't somehow due to overheating, as the shutdown problems mentioned on other threads seem to indicate - if my laptop runs perfectly and can run for hours to child's play.
I'm not sure is the extent of the use of 3G data cards, but maybe someone can advise.
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concerning
stoky jed
LondonHello Jed
Unfortunately, this is a specific problem with external Toshiba no product, and in this case, I believe that Vodafone people have a lot of experience with troubleshooting. Try to contact them.
Otherwise, you can use advanced search option and search using the word VODAFONE. As far as I know there must be a few topics with the same or similar issue.
You can also check the knowledge base on http://eu.computers.toshiba-europe.com/cgi-bin/ToshibaCSG/generic_content.jsp?service=EU&ID=TIC2 Toshiba site and Vodafone as searchtext. Check it please all documents. I hope that you will find useful information.
Good luck!
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Prelude to crash on "swallow" Win7. 64
Yes... I searched the forums and have seen all of the threads to create the 2.0 folder or whatever.
All other apps work except prelude. Adobe... can help you with this?
The software is practically useless if I am unable to ingest media.
Hi Johnny,.
Could you please try steps below for me and let me know the result?
1. Please go to your drive: \Users\Public\Public Documents\, clear (or rename it to "Adobe1" If you want to save the files exist) the folders under "Public Documents".
2 restart the prelude to prelude recreates files
3. try the new "ingest".
Best regards
ADA
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Premiere Pro 5.5 crashing w / double video cards
I have a card ATI Radeon HD 5800 (two connected screens) and a graphics card ATI Radeon HD 5450 (single monitor) attached - when two cards are turned on Premiere Pro 5.5 crashes with the following text
Name of the failing application: Adobe first Pro.exe, version: 5.5.0.0, time stamp: 0x4d8a89e8
The failed module name: Display.dll, version: 5.5.0.0, time stamp: 0x4d8a796f
Exception code: 0xc0000005
Offset: 0x000000000008a928
ID of the process failed: 0xea0
Start time of application vulnerabilities: 0x01cc42feb512e69d
The failing application path: C:\Program Files\Adobe\Adobe Premiere Pro CS5.5\Adobe first Pro.exe
Path of the failing module: C:\Program Files\Adobe\Adobe Premiere Pro CS5.5\Display.dll
Report ID: 39b5140b-aef2-11e0-94bf-bcaec5670373
As soon as I disable one or the other of the graphics adapters and run a single card, the problem goes away.
Cards (and all three monitors) have the latest drivers installed.
Premiere Pro 5.5 has applied all available updates/patches.
Should my graphics cards be matched?
Is there another solution?
Thank you
M
> Do my graphics cards must be mapped?
Yes... or, at least, in the same family so that they use exactly the same driver for a device
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So far, I submitted 12 reports after each accident. Initially, they were very informative, explaining what I was doing at the time of the accident. The last of them had launched me of coarse abuse to the developers and asking that they and their consorts die horribly in a fire. Childish and irrisponsible? Oh Yes. It makes feel me better? Yes he did.
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Plant highlighting ingest window (with the files related to the error)
I tried the fix installing the Adobe folder in the public folder, even did it for my admin account.
Update Intel drivers as well.
HP laptop
Intel i3 processor4 GB of ram
Prelude of crashes on ingest window once the media is flown over highlighted, there is sometimes a slight delay.
Prelude of crashes on ingest window regardless of the type of source location or media except once I have as being able to import a mp3 file.
Three files were generated on the accident report dialog box
https://drive.Google.com/file/d/0B_9h46X2jTAlT0l3NFZENGYyVXM/view?USP=sharing
Don't know what else to talk...
Fixed! It was the MPE. Took me a while to remember there was a problem, I had some time like this.
Edit > Preferences > playback > video and reading
The default value is the value Open CL changed software only. -
BSOD occurs when the inserted SD card. FASTFAT. SYS crashes.
I have it happens almost everytime if the machine has been used for a while. Insertion of an SD (4 GB format Canon) a BSOD is virtually guaranteed. After a new start it works fine but disastrous otherwise since all the info is lost and nothing is closed.
I watched the dump file and the FASTFAT. SYS is the cause of the accident. It is a very old driver in Windows 7 and there are several problems with it in many forums that goes back even to XP. There is no plant introduced by any other device or USB key/drive connected. Only the SD card.
I thought that this may have be due to the USB controller is off for economy of energy, but even after the removal of capacity by enabling / disabling not to turn it off to save power to USB devices, that it always crashed the very next time I used what was days later. The system was that it is usually plugged.
I can do the same thing on my old laptop with its internal player of multicast running Windows 7 32 bit, and there is no problem. The Thinkpad with Win 7 64 bit. I am always aware of a BSOD occurring dare I plug my camera card. This makes the port useless since I can't afford regular crashes and an external card reader may have to be used.
After considerable effort and reload the drivers. I found the driver for the series 6.x installed version and not the version number that Lenovo States on the package information. By comparing the file SYS of two pilots in effect is the same, including the version number. In the end, I got the last being installed, but it is not what says Lenovo.
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Prelude: several "partial ingests" a clip?
I was in hopes that, thanks to the capabilities as a prelude to have "Partial Ingestion" that Adobe could also include "several partial intakes", but it seems like they did not.
It seems that partial Ingestion is only good for throw away unused headers/trailers of a clip. Is this correct?
Thank you!
Hi Eric,.
Thanks for your message and for usage of Prelude!
You correctly, as the workflow to ingest partial was to allow you to quickly shut off all unnecessary content. The new asset will be just the selected In-Out range.
We are agreed that the opportunity to create several regions In-Out is valuable and is something we are discussing internally.
You have a vision of how you want the workflow of numerous watching departure? What type of options you would find most valuable for your workflow? Any other thoughts on what you'd like to see here are always welcome.
Kind regards
Michael
Michael Goshey
Director of Engineering / Product Owner
Adobe prelude
Sent from my iPhone
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Attempt to ingest images off P2 card (Panasonic E-Series) and Prelude CC crashed shortly after I selected the clip. GIS of the problem is the following. Any help/ideas are appreciated.
Signature of the problem:
Problem event name: APPCRASH
Name of the application: Adobe Prelude.exe
Application version: 2.1.0.118
Application timestamp: 526ce871
Fault Module name: amdocl64.dll
Fault Module Version: 10.0.831.4
Timestamp of Module error: 4edf10cd
Exception code: c0000005
Exception offset: 000000000000db45
OS version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional information 1: ed69
More information 2: ed69d286948d830871c3008e93ff6836
Additional information 3: 76f2
Additional information 4: 76f24fb277943d22a13d25053cac8b7e
Hi EightE1,
Welcome to the forums.
If please go to C:\Windows\System32, find and remove the amdocl64.dll of this place and move it to the desktop. Try to start and work with Prelude and check if it fails or not. If all goes very well remove the DLL from the desktop as well.
Kind regards
Vinay
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Accident to ingest if SpeedGrade file is located in the directory
Hello
just installed last CC on a clean install win 7 / x 64 machine and face the bug where the prelude crashes on ingest.
so I searched a bit and found a lot of people with this problem. Here, on my PC, it seems that as soon as a project file SpeedGrade is present in a directory which is traversed by the dialogue to ingest an instant crash happens as a prelude. I can browse all fine records, thumbnails work etc but a SpeedGrade file gives a crash.
My fresh installed office was quite empty, except a few .movs and SG file... then quickly revealed systematic test the culprit.
In the event of victory Viewer, I get this application error
EVENT 1000, Application error
Name of the failing application: Prelude.exe Adobe, version: 4.0.0.138, time stamp: 0x5563950b
The failed module name: MSVCR120.dll, version: 12.0.21005.1, time stamp: 0x524f83ff
Exception code: 0xc0000005
Offset: 0x000000000003cda1
ID of the process failed: 0x15f4
Start time of application vulnerabilities: 0x01d0e27eb0a6834a
The failing application path: C:\Program Files\Adobe\Adobe prelude CC 2015\Adobe Prelude.exe
Path of the failing module: C:\Windows\system32\MSVCR120.dll
Report ID: f73b9996-4e71-11e5-9c89-001fbc02b4c4
and I also have it, but not at the same moment... in any case because it's SG I better post too
33, SideBySide EVENT
Activation context generation failed for 'C:\Program Files\Adobe\Adobe SpeedGrade CC 2015\Plug-ins\Common\ImporterF65.prm'. Load Assembly SMDK-VC120 - x 64-4_7_0, language = "" & #x2a; ", processorArchitecture ="Amd64", type ="win32", version ="4.7.0.107"is not found." Please use sxstrace.exe for detailed diagnosis.
Have not used the programs a lot on this machine is just installed, if I come across several issues, I'll let know you.
Hope this helps
Daniel
Hi Daniel,.
Thanks to accentuate this problem. I just checked. Prelude crashes when any project file SpeedGrade is at the location covered.
Surely look on this and try to resolve as quickly as possible.
In the meantime, if you know better than me now, create another folder in the same place and keep the SpeedGrade file in this folder. Prelude will not crash until the SpeedGrade file is in the location of the parent traveled.
Thank you
mayjain
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I also had a fan under my lappy but it always crashes.
Is my card 3d on its last leg?Could there be other problems I do not? Is - this driver issue? My friend changed the gell contact between chips and fans and heatsinks etc and he assured me that he has done a good job.
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>.. There's no drivers for psaa9c
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