Premiere Pro CC 2014 crashes when Soundediting.

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• Premiere Pro CC 2014 crashes when loading project file

  Hi guys, any help on this is much appreciated because I have a job due in 18 hours and I'm in big trouble, if I can't solve this problem.

  I was editing a project in Adobe Premiere Pro CC 2014 (update to the latest version) and when I tried to access the same file today it gives me the error message:

  ' Sorry, a serious error has occurred which requires Adobe Premiere Pro stop. We will try to save your current project. »

  I saved the other version files and they all seem to be working properly so I know this isn't my HD which is corrupt. In fact, my suspicion is that it has something to do with a blur effect that I use. The only problem is, I can still access the file to remove the effect that the project file does not open.

  

  Information on my computer:

  I use a Macbook Pro

  OS X version 10.9.4

  2.6 Ghz Intel Core i5

  16 GB 1600 MHz DDR3 memory

  Any suggestions or comments would be appreciated.

  Guys I solved my problem - thought I'd share with you how in case no matter who else has this problem.

  I came across this thread

  First Pro CC error and crashed

  who was the suggestion -

  "Always do have after effects installed? If so, please try to import the main sequence into it and then export it as first project pro ootion file/export and then try to open in first pro. »

  This has not worked for me also, but I did try and import my existing project into a new project and copy all the files. Works fine now.

  I don't know if I'm having the same problem again tomorrow, so I'm going for rendering on a super high resolution video before I finish first in case where

• Premiere Pro CC 2014 crash when I click on and drag

  Hi all, I have a problem with the first CC 2014 that drives me crazy!

  The question is this:

  If I try to drag a clip, sequence, effect, or anywhere in the first transition, it is crash - with the message "sorry, a serious error has occurred." The program will crash, quit smoking and saved recovery project is generally in good health (thankfully!). BUT as soon as I restarted the program and reloaded the project - or project-the problem persists. As soon as I click and drag, first crashes!

  To "reset" it, I have to restart my machine. Once I did, I can continue for some time to editing as usual (not long, perhaps up to one hour, or more), but ultimately it WILL crash again. I was not able to work on what I have to do to trigger this - it seems random. But once it happened, only by restarting my computer will solve - and then only temporarily.

  Here are the facts:

  • The accident only happens when I drag something... This may include moving a clip on the timeline by dragging a clip form the source viewer or project window, by dragging an effect or transition.
  • The accident occurred after that I clicked, as soon as I start to move my mouse.
  • I CAN click and drag to extend on the timeline and exit points, and I can do 'insert' edit using the button on the source monitor Panel. Not down here.
  • The film plays very well.
  • I try this on a CLEAN OS X installation, with only the packages of Adobe installed, to eliminate any risk of interference from other programs. There are no third-party plugins or drivers installed. No user data installed either (preferences, photos, documents, etc.)-fresh as it comes!
  • I'm not under Time Machine in the BG
  • My system is: Macbook Pro 2011, 16 GB of Ram, 1 TB SSD, OS X Yosemite 10.10.1. Intel graphics card, so no option to enable or disable hardware acceleration. It is located to only the software.
  • I tested with projects and images on an external drive, but also an internal matter, even.
  • I noticed that the question had begun on or around November 25-27, 2014.
    

  
  

  Interestingly, I noticed that once the accident occurred in the first, a similar problem will take place in after effects as soon as I drag a file or layer... anything of the layer. The accident seems less elegant here, I don't get an error message, it just freezes and I have to "force quit". Still, the problem persists until the computer is restarted.

  I have been using my macbook and first pro cc 2014 on Mavericks for a long time and had no problem - so I know it should work fine! The only things that have changed are updated in Yosemite, I started using Time Machine to do regular backups, I installed some new fonts and updates CC happened in the background... I can exclude most of them because of my new installation without user data, from plugins of fonts or machine time of confuse the issues... It must be a bug to Adobe with Yosemite!

  Any ideas?

  Thank you very much in advance!

  matt_belanger,

  Do you by chance have the extension Pushbullet, installed in one of your browsers?

• Premiere Pro CC 2014 crashes at the start with sequelae

  Hey, I tried almost all the suggestions I've seen on the forums except the re-installation of my OSX.

  At Pref Delete, Permission, writing and reading, creative cloud reinstaling, used the creative cloud cleaner, started in safe mode, update the "CUDA" video drivers, I even went in the plugins folder, deleted file is stuck, it will start after that, but if I just click on file in the menu it crashes instantly and if I righclick on a file that sound on a sequence it crashes... I don't really know what else to do! I hope someone could help me!

  Here is my card and my crash report

  Model name: MacBook Pro

  Model identifier: MacBookPro10, 1

  Processor name: Intel Core i7

  Processor speed: 2.7 GHz

  Number of processors: 1

  Total number of Cores: 4

  (By heart) L2 Cache: 256 KB

  L3 Cache: 8 MB

  Memory: 16 GB DDR3 1600 MHz

  Status: Ok

  The system version: OS X 10.10.3

  Chipset model: Intel HD Graphics 4000

  Bus: integrated

  VRAM (dynamic, Max): 1024 MB

  Color LCD:

  Display type: LCD retina

  Resolution: 2880 x 1800 retina

  Retina: Yes

  Per pixel: 32-bit color (ARGB8888)

  Name of the media: APPLE SSD SM768E media

  Size: 750,42 GB (750,418,227,200 bytes)

  Media type: SSD

  __________________________________________________________________________________________ ___________________________

  Process: Adobe Premiere Pro CC 2014 [1452]

  Path: / Applications/Adobe Premiere Pro 2014/Adobe Premiere Pro 2014.app/Contents/MacOS/Adobe first Pro 2014 CC CC CC

  ID: com.adobe.AdobePremierePro

  Version: 8.2.0 (8.2.0)

  Code type: X 86-64 (Native)

  Parent process:? [1]

  Responsible for: Adobe Premiere Pro CC 2014 [1452]

  User ID: 501

  Date/time: 21:10:26.142 2015-06-01-0400

  OS version: Mac OS X 10.10.3 (14D136)

  Report Version: 11

  Anonymous UUID: 6BA711B7-4D71-3935-2250-E77176DE1873

  Time since started awake: 760 seconds

  Crashed thread: 0 dispatch queue: com.apple.main - wire

  Exception type: EXC_BAD_ACCESS (SIGSEGV)

  Exception codes: KERN_INVALID_ADDRESS at 0x00007fff61cbffff

  VM regions near 0x7fff61cbffff:

  Battery 00007fff5f400000-00007fff5fc00000 [8192K] rw-/ rwx SM = PRV thread 0

  ->

  00007fff61cc0000-00007fff61cf7000 [220K] __TEXT r-x/rwx SM = COW/usr/lib/dyld

  Request for clarification:

  / Applications/Adobe Premiere Pro 2014/Adobe Premiere Pro CC 2014.app/Contents/Plug-Ins/Common/SurCodeAC3Encode.bundle/Contents/MacOS/SurCodeAC3Encode CC

  Thread 0 crashed: Dispatch queue: com.apple.main - wire

  0 libstdc ++.6.dylib 0x00000001010c8891 0x1010c8000 + 2193

  1 dyld 0x00007fff61ccf871 ImageLoader::recursiveInitialization (ImageLoader::LinkContext const &, unsigned int, ImageLoader::InitializerTimingList, & ImageLoader::UninitedUpwards &) + 305

  2 dyld 0x00007fff61ccf6f8 ImageLoader::processInitializers (ImageLoader::LinkContext const &, unsigned int, ImageLoader::InitializerTimingList, & ImageLoader::UninitedUpwards &) + 138

  3 dyld 0x00007fff61ccf969 ImageLoader::runInitializers (ImageLoader::LinkContext &, ImageLoader::InitializerTimingList const &) + 75

  4 dyld 0x00007fff61cc5063 dyld::runInitializers(ImageLoader*) + 89

  dlopen dyld 5 0x00007fff61ccc1d1 + 578

  6 libdyld.dylib 0x0000000105e3d857 dlopen + 59

  7 com.apple.CoreFoundation 0x000000010123c9c8 _CFBundleDlfcnLoadBundle + 152

  8 com.apple.CoreFoundation 0x000000010123c190 _CFBundleLoadExecutableAndReturnError + 528

  com.apple.CoreFoundation 9 0 x 0000000101259242 CFBundleGetFunctionPointerForName + 50

  10 com.adobe.ASLFoundation.framework 0x000000010089aaaf ASL::Module:GetProcAddress(std::string_const&) const + 383

  I simply delete this file premiere*.app-> SurCodeAC3Encode.bundle, because in my case - it crash at startup.

• Adobe Premiere Pro CC 2014 crashing

  Hello

  I use MBP with OS X 10.9.4, 16 GB of RAM with two hard drives, 480 GB Sandisk SSD and the stock 750 GB of HARD drive.

  My MBP is model of early 2011 (8.2) with graphic AMD Radeon HD 6750 with Intel HD 3000 card. I use Thunderbolt 27 "external display with a resolution of 2560 x 1440. My project is configured to use OpenCL Mercury acceleration.

  Video files, I'm editing are Apple ProRes 444 sitting on the HARD disk drive.

  My first Pro CC 2014 crashes all the time. Today it crashed 3 times, telling me there was a serious problem and that first has to close. He managed to save the work. On the fourth crash, the application simply refused to play the clips, I tried to stop, but it wouldn't, forcing me to force them to leave the app.

  Another thing I noticed is that as soon as I click on "Open a project" from the home screen, that it takes something like 5 sec before the project is displayed. It's a small project, so it should open immediately, the way that it used to open in the past.

  If it is relevant, I installed the only plugin for first and it's pure Video Pro.

  I don't know what has past but Premiere Pro (the one before 2014 CC CC) used to be solid on this machine.

  I'd appreciate any help with this question since obviously something bad happens.

  All the best,

  Goran

  I think I have the solution...

  I completely removed the first Pro folder under user > Documents > Adobe and so far it seems to have solved the problem.

  I of course supported my projects and that deleted this folder. So far it seems that it worked.

  I'll know for sure in a day or two, but after constantly if crush, first has collapsed for the last 4-5 hours of work.

  Goran

• Premiere Pro CC 2015 crashes when I export the complete sequence

  Hi, I have installed Premiere Pro 2015/Media Enconder 2015 (by selecting delete do not CC 2014 in advanced options) yesterday. Everything seemed to go smooth import, bringing a project from 2014 CC, editing and ranking. But now that I export the sequence, no matter what it crashes. Always! Unless I export fragments of minutes 10 or less of the sequence. Which is a pain because that its a sequence of 65 minutes, which then I import these parts, synchronization and attempt to re-export to see if it works. It takes a good 1-2 hours for each fragment.

  CC 2014 ran smooth, and I waited all this time to update to the CC 2015 to avoid the bugs and problems!

  IM OSX 10.9.6 latest first Pro CC 2015 (updated October 2, 2015). 32 GB of RAM and a RACK of 12 HD mini SAS to.

  Yet once, everything worked smoothly in CC2014.

  I would greatly appreciate any information, solution, entry on that.

  Thank you very much!

  Problem solved! I copied the complete timeline on a new sequence. I also did the digital rebellion of troubleshooting household help and quick fix. Rebooted the system and before, first just crashed and disappeared. Now, he has stopped exporting without crashing and an error message appeared this time highlight the reason: a red giant plugin I was using several plug-ins. I removed the plug-in and everything is fine, in addition to taking 1/4 of the exporting time. The plug ins that I used were the CC version 2015, so there must be a bug. I have this post in case anyone else runs into a problem or similar.

• Premiere Pro CC 2014 crashing with rendering, freezing system and more

  Hello

  I'm having serious problems with Premiere pro on my iMac end of 2013.

  10.9.5 OSX

  3.2 GHz Intel Core i5

  16GB 1600 MHz DDR3

  NVIDIA FeForce GT 1024Mo of 755M

  I work in 1920 x 1080 23.976 fps. The multimedia files are Sony FS700. MTS and Cannon 5DmkIII .mov

  Several times a day, the PP crashes on me. It all started when I was getting really choppy playback accompanying this error message:

  A low level of Exception occurred in ImporterMPEG (importer)

  It would shortly after the lead program of freezing and I have to force quit the program. After contacting Adobe first on this problem persistent, the tech told me that it was a 'Leak' memory problem and that there is nothing that could be done. The end of our chat support team member online before helping me solve my problem, I called support. I gave my file number and the person picked up where the powerless left me and did the typical Adobe a difficulty all: he went into the hidden library and erased all my preferences, removed third-party plug-ins and erased the files in the folder root of Adobe applications, renamed a folder "Adobe.Old" etc.

  As I explained to the Member of the team of support on the phone, this is not a solution, but rather a bandage until it happens again.

  Low and behold it happened again. This time, Member of the support team had me create a new account administrator on my computer, thinking that there was a problem of permissions with my other account which is in conflict with PPCC2014. It is important to move from a new account pain and any other program that I had put in place for work on the day the day, he allowed me to continue editing and at least (at a less effective rate) move things.

  Now, while using my new system administrator account, I'm terrible accidents which not only the program to stall, but force me to strong re - start my computer. These accidents are accompanied by a terrifying looking screen that I couldn't capture once.

  They have only become more intimidating that now I see even the program when this happens, but this is the only screenshot which do not turn completely black.

  I'm looking to see if anyone had extreme problems like that and if so, how they could remedy. I have now past 6 hours + with support and after the last of them said I would get a personal email after the end of the day (never arrived) to take further action based on performance after the creation of the new account.

  I need help. Now.

  -John

  Thanks for getting back to me Kevin.

  I looked into a number of solutions you provided and after trying a multitude of them, I decided to see what a clean reinstall would do. I ran the programs uninstaller for each program and then ran the CC cleaning tool.

  Two days of functioning as it should. * knock on wood * I will update with any changes.

  Thank you again for getting back to me,

  John

• Flash Pro CC 2014 Crashes When Publishing with Air

  While trying to publish my application with Flash Pro CC 2014, the program crashes. I use the current beta version of AIR 15 (previous version had the same results) on a Mac (OSX Yosemite 10.10 beta 5, not the public beta). When I publish just a SWF there no problem. If I publish it on Android, iOS, or Desktop, then Flash crashes. When comes the scene of accident Adobe I submit reports to Adobe. In the end, I get a message telling me that Adobe has found a solution to the recent crash and 'click here' for more details.  When I do it just go to the Adobe homepage without help. Y at - it solution or workaround? I used one of my other machines that has the Mavericks on it for publication at this time.  I would like to work on a machine and does not transfer does not back-and-forth. Any help will be great!

  Hello

  This problem has been fixed internally and will be available in the next update of Flashpromanager.new CC 2014.

  Rgds,

  Mukesh

• First pro cc 2014 crashing when you try to view the media browser

  Help, I can't open any of my files in adobe first pro cc 2014, using the 30 day trial of creative cloud, every time, I try to view my files, it crashes!

  Hi sheila,

  Please refer to the thread. Same issue has been take n care of:

  Adobe first Pro CC crash

  First Pro CC, CC 2014 or 20141 freeze at startup or crashing everything working (Mac OS X 10.9 and later)

  Hope this will help you.

  Concerning

  Megha Rawat

• Premiere Pro CC 2014 crashing and sinking on the documentary Film project

  We worked first on this documentary film for months.

  As we reach the end it starts to really get bogged down and crash a lot.

  The equipment is

  iMac 27 inch 3.5 GHz Intel Core i7 end 2013 model

  Apple Cinema HD Display

  32 GB 1600 Mhz DDR3 RAM

  Graphics NVIDIA GeForce GTX 780 M 4096 MB

  Internal 1 TB SSD drive

  We perform first Pro CC 2014.0.1 and stayed there because we do not want to upgrade the software at the heart of the project.

  The media are all on the external hard drive. It is a USB 3.0 connection. There is a lot of images that we are working with.

  We have a few After Effects compositions that are related to the project and we have exported those that are made under QuickTimes to try to stop coming bogged down us.

  Any advice on how we can manage this problem of crash and freeze would be very much appreciated.

  We don't have the money to upgrade the computer, and it works pretty well for us so far.

  Here are the things we made:

  Make a smaller timeline because we were working on one that was the whole film.

  Off the secondary monitor and disconnected.

  We are looking to move the cache rendering off the external drive on a thunderbolt drive, but I fear that this may take some time.

  Any recommendations would be greatly appreciated.

  Split the elements of reading/writing is rather a key to get a smoother operating out of PrPro. Alternatively, put things on a big RAID-0/5, this kind of thing is covered on the

  Page of Tweaker...

  http://ppbm7.com/index.php/tweakers-page

  And I highly recommend that you take a look. Their info is not only "we believe...". «... but many sequences of test results carefully much running on many machines with all kinds of pieces of hardware & pieces.» You can also sign up, download the test PBM and run it on your own machine. It takes only a little while to do so and with the recorder application which included and show results to them, you can get a very good breakdown on where your machine is ok... and where the points of congestion occur.

  I think it would be good for you right now... you must have things to do, not guess and try things.

  Neil

• Why Premiere Pro CC 2015 crash when you work with still images?

  I am in the phase of learning with first (edited on Sony Vegas for years) and I'm working on a test/learning the project using a mix of videos and photos of my family trips.

  Working with the video looks very good (although the thumbnails take forever to load for the still and video images and need to refresh every time that I re - open a bin). When I work with stills (jpgs in this case), PP CC 2015 crashes at various points. He fell down on a double click to add to the drafting of a subitem, when deleting a still in the chronology of the sequence, a trip as always on the scenario, when you open the tab effects, etc.

  I haven't done this experiment with video.

  Don't laugh, but I was hoping that my laptop Dell XPS (Core i7 4500U, Intel HD Graphics 4400, 8 GB of RAM) would have enough power to use first (a part of why I subscribed). I'm on Windows 10 and keeping the files I work with on my local hard disk solid state. I tried to solve the problem by updating and also reduce the graphics driver, but I'm not as much of a techie like many of you.

  Here is the log of the events since the last crash:

  Name of the failing application: Adobe first Pro.exe, version: 9.1.0.174, time stamp: 0x564dce25

  The failed module name: igdrcl64.dll, version: 10.18.15.4256, time stamp: 0x55a99b59

  Exception code: 0xc0000005

  Thanks in advance for any help...

  Jeff

  Hi Jeff,

  The photos you are editing are really big? How many RAM GPU you have? I assume you are using GPU acceleration (found in the project settings); If you do software only made you still a fall?

  Thank you

  Colin

  First Pro EQ

• Premiere Pro CC 2015 crashes when expansion or shorten a clip

  This used to happen from time to time, but now it makes me crazy, what happens almost everytime I try to develop a clip or shorten.

  I usually use the Red calipers with an arrow to expand, to shorten a clip, and when I start to slip, the application crashes. It doesn't matter if it's an audio or video clip. I noticed that this happens when the snap is enabled. So I try to keep away, but sometimes I forget, and as soon as I start by dragging the PP crashes.

  I'm on a Macbook Pro 2.5 GHz Intel i7, 16 GB of RAM with an NVIDIA GT 750 M

  Hi Xavier,.

  If please check the below link and uncheck the option.

  First Pro 2015 freezing / hanging on trimming clips

  Vinay

• Premiere Pro CC 2015 crashes when you drag a clip to extend in the timeline

  I upgraded to 2015 CC PP and it worked great, with one exception.  I have a project that I've added some isotopic plugins to audio (submix track RX4 noise dialog for interviews and track Captain RX4 Final mix).  After you add the plugins to the timeline, whenever I click on an item to drag to extend the contract or it it, the software crashes and boot me.  I have to connect again and use the project restored file.  The only way I could finish my edit yesterday was cut into two clips instead of clicking and dragging to adjust.

  So is there a limitation in the use of plugins or other suggestions on fixing this?

  My machine is a 2012 end iMac 27 "with 3.4 GHz Intel Core i processor, 32GB 1600 MHz DDR3 RAM, NVIDIA GeForce GTX 680MX 2048MB graphics card.  I am running OS X Yosemite version 10.10.3

  Thanks for any idea/help.

  Randy

  Hey credenza - it's no doubt Izotope plugins. My projects crash immediately as soon as I send a clip. The only solution I have at the moment is to mix/master audio via a dynamic link in Adobe Audition... Is not ideal but allows you to use the plugin at least. Frustrating for the submixes or channel master, but I hope that Adobe will update soon. They got sent to suggest that they were working on a fix - the 'revised' whole audio engine is in place the spout in 2015 and they know it.

  Here's my original post:

  First CC 2015 + Izotope Ozone 6

• In Premiere Pro CC 2014, the image disappears when I apply a mask of an effect. Why?

  In Premiere Pro CC 2014, the image disappears when I apply a mask of an effect. Why?

  Too bad...

  Fixed:

  adjustment of projects > switch Renderer.

  Thank you

• Premiere Pro CC 2014 error 'first pro could not find capable video game modules.

  Hello, I'm having a problem with Premiere Pro CC 2014. Whenever I try to open it, it displays an error saying that "Premiere pro can't find capable video game modules". In the start screen, when it starts to load, it stucks at loading "ImporterQuickTime.prm", and then displays the error. I tried to reinstall the program, update the drivers for my graphics card, delete the Temp files, rename folders called Adobe to OldAdobe, by installing the latest version of Quick Time, and a lot more that I don't remember. Surprisingly, first works in my old PC and when I say old, is OLD, it has only 1 GB of RAM, and it still works there. The PC in which that I am trying to open it, is much better, has 4 GB of RAM and runs almost all of the games and programs like CC Flash and Photoshop CC. Please help me someone, any solution will be really appreciated. Thank you and sorry for my English .

  
  

  Data sheet:

  
  

  OPERATING SYSTEM	Microsoft Windows 7 Home Premium
  Version	6.1.7601 service Pack 1 Compilacion 7601
  Labeltex OS	Microsoft Corporation
  Type of system	64-bit operating system
  Processor	AMD Athlon (TM) II X 2 logical processors , 2 main processors, 2800 Mhz, processor 2 240
  RAM	4.00 GB

  
  

  Capture:
  

  

  Hello and sorry for my delay in answering.

  I could solve it, when I was trying to solve a problem I had with another program. I don't exactly know what it it solved, but if someone has the same problem, try to install .NET Framework and Visual C++ 2013 or something like that. Hope it helps and thank you all for helping me.