Print Diagnostic Utility

Hi all

I recently bought an of Officejet Pro L7380 which is connected to my PC via the USB port.

I have a problem intermittent but frequent where the print job is stuck in the print queue and do not print unless I restart the Officejet. It is very annoying for the Officejet takes forever to initialize.

I found a solution for this problem on the HP site and the first recommended step is to download and install the Print Diagnostic Utility.

However, I'm unable to do what the download link is dead.

Download the utility anywhere else?

All responses are greatly appreciated.

26/04/2012 update:

HP Print Diagnostic Utility (aka "UDA") has been replaced by next generation HP, the HP print and Scan Doctordiagnostic tool.

All the features previously available in the PDU and the utility HP Diagnostic network (aka 'NDU') has been combined with an easy to use, the new HP Print and Scan Doctor.

Get the HP print and Scan Doctor here: www.hp.com/go/tools

Do not forget to leave HP to know how it goes with the new print and Scan Doctor by taking the short survey you will receive when you have finished using the tool.

Thanks, Kent G.

Tags: HP Printers

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