Free HP Print Diagnostic tools

HP offers several tools to help solve common problems that can occur with printing, scanning and installation.

The HP print and Scan Doctor is designed to troubleshoot and diagnose printing and scanning problems. This tool replaces the old HP Diagnostic utilities such as: Print utility of diagnosis of HP, HP Scan Diagnostic Utility and the Network Diagnostic Utility HP. Now, with a single download, you can have access to a unique diagnostic utility that includes the benefits of each prior diagnostic utilities.

The printer HP install wizard for Windows allows users to easily get and install the best driver for their HP printer and operating system.

Utility HP diagnostic equipment can find and possibly resolve hardware issues with your printer. Here are some examples of what it can diagnose: paper jams, stalls transportation, errors of paper, flashing lights, etc. If the printer is connected via a cable USB HP recommends to install the HP driver prior to running The utility of diagnosis HP Hardware. This is to ensure that you get all the benefits of the utility.

Follow the link below to locate all the utilities that are described above.

Find and fix common printer problems using HP Diagnostic tools

If anyone has trouble using one of the above utilities let me know by making a post below. Also, feel free to post your success stories below.

Tags: HP Printers

Similar Questions

  • HP Start Menu and the desktop icons for HP printer Diagnostic tools

    Hello world

    I have a HP Desktop F4440 all-in-one printer and I use the Windows XP operating system. I have all the scanning software and others installed from the original HP installation disk or updates from the HP Web site for this printer. Everything works very well at the moment, but there is a small problem. The HP icon shortcuts for the Menu start-up and functions for the printer changed to a generic icon at a time given to these two places after the software installation CD was used by me to install the printer programs or desktop icon HP to utilities "Diagnostic Tools HP printer" original. It works fine otherwise, when I want to go check something on the Tools of diagnosis HP printer or HP Solution Center, but the HP icon changed to a generic at a time for a reason unknown, inexplicable. I don't have no changes to my system until the problem occurred to my knowledge other casual upgrade for the operating system or install a new windows update or HP software updates or restart the computer, but some schooner point after one of these upgrades, HP put to date or restart the HP start menu and desktop icons time replaced by a generic.

    Can someone tell me how I can recover the original HP icon and get her back Amendment? It was an icon on the web since the HP printer Diagnostics utility or function is based on the web. Is there a way I can save a copy of just the file on my computer icon so that if it goes back to that generic again once I can more easily change what it is supposed to be? I thank very you much for your help and advice.

    Hi there yoseph13,

    What has happened to me too, but after a windows update. Half the icons on my desktop have been affected. I hope that this fix works for you as well. Right-click on the icon. Go to properties. Click Change icon. Select the icon and click ok then apply and ok again. If the icon does not appear, you will need to navigate to the folder of the software and select the application.

    Good luck!

  • HP - partition left diagnostic tool on delete

    I had problems with my battery and then downloaded and installed the latest version of the diagnostic tool for the material (sp63599). I then followed the instructions from HP for checking the battery (turn off computer; light and ESC to enter the system of diagnosis.) My laptop stops almost immediately!

    So I thought I would uninstall this new tool, but it has not been entered in the programs in the Control Panel, or all programs. I found the new partition, he created and deleted those files, but the score remains and I did too.

    Tech Info: Laptop HP Pavilion g6; B5A04UA #ABA; Windows 7 Home Premium 64 bit.

    Thank you!

    not sure if I get an alert message when answers - hope so!

    UPDATE

    did a system restore, but drive F is always labeled HP tools...

    Hello

    Please visit this tutorial on the use of Microsoft disk management tool.

    Yet once again, a few system partitions can be removed using the method above and you can't sometimes extend a partition if the free space is not located immediately before or after the space allocated, created after the deletion of unwanted partition.

    You may need to use partitioning software when the above conditions are met third-party disk.

    Jaco

  • Windows memory diagnostic tools does not work

    Why doesn't windows memory diagnostic tools?

    www.memtest.org . for a free bootable memory testing utility

  • Re install Realtek NIC Diagnostic tool

    How to re install the Realtek NETWORK card Diagnostic tool after upgrading Vista to Windows 7 32 bit?

    Hello

    Thank you for the update.

    However, did you uninstall any anti-virus installed in the system?

    Firewall (if Windows or third party) prevent network connections and/or sometimes block installation of the driver or result in a corrupted installation. So, which makes important steps to uninstall the security software (installed everything in the system is) with his removal tool to check if the question is reproduced in a free antivirus system.

    To know the different third-party security software removal tools, I'll have the thread below link:

    http://answers.Microsoft.com/en-us/protect/Forum/MSE-protect_start/list-of-anti-malware-product-removal-tools/407bf6da-C05D-4546-8788-0aa4c25a1f91

    Warning: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you need to disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attack.

    After back with your results, we will be happy to help you further.

  • Print Diagnostic Utility

    Hi all

    I recently bought an of Officejet Pro L7380 which is connected to my PC via the USB port.

    I have a problem intermittent but frequent where the print job is stuck in the print queue and do not print unless I restart the Officejet. It is very annoying for the Officejet takes forever to initialize.

    I found a solution for this problem on the HP site and the first recommended step is to download and install the Print Diagnostic Utility.

    However, I'm unable to do what the download link is dead.

    Download the utility anywhere else?

    All responses are greatly appreciated.

    26/04/2012 update:

    HP Print Diagnostic Utility (aka "UDA") has been replaced by next generation HP, the HP print and Scan Doctordiagnostic tool.

    All the features previously available in the PDU and the utility HP Diagnostic network (aka 'NDU') has been combined with an easy to use, the new HP Print and Scan Doctor.

    Get the HP print and Scan Doctor here: www.hp.com/go/tools

    Do not forget to leave HP to know how it goes with the new print and Scan Doctor by taking the short survey you will receive when you have finished using the tool.

    Thanks, Kent G.

  • Hardware diagnostic tool

    I have a HP Pavilion G7-1329wm running windows 7. I does not seem that hardware diagnostic tool program.  He seems to be spent on other portable HP like mine, and so I was wondering if there is a place I can download it? I used a link (sp4437.exe) I found on the forum, but after installing it, it says 'this version of diagnostic tools is not approved to run on this system. Y at - it an older version that I need?

    Thank you in advance!

    Your computer uses a Diagnostics UEFI support environment to test the material for questions. Please see HP computers - UEFI and the Start Menu for instructions on using the features of Diagnostics UEFI. Hit "F2" or "ESC" then "F2" at startup should show the UEFI Diagnostics page.

    Download and install the environment of Support HP Unified Extensible Firmware Interface (UEFI) for a version update of the UEFI Diagnostics.

    If you have any other questions, feel free to ask.

    Please click the 'Thumbs Up' white LAURELS to show your appreciation

  • Pro K550 Diagnostic tool

    Hello

    I installed HPHDU (diagnostic tool) for my printer HP Office jet Pro K550 and itsnot work.

    First step is ok, said tt its connected, but the second stage with the error (step 2-the State), it says error 06.  I tried to reconnect the cable, reset the printer, PC. Nothing help.

    In the diagnostic tool are 4 pages. On the last page, all data are unavailable except my version of the firmware which is: 6.1.71600.16385

    The printer is ok, I can print any page I want. Just can not do the diagnostic tool to work.

    Thanks for any help

    David

    I don't know what could be causing this issue, but if the device is workinging correctly and that you have any problems, is it necessary to run this software?

    In addition, the image you uplaoded is too small for me to identify what stage the HDU fails on, and you can translate it for me?

    Let me know!

  • PC Diagnostic tool does not

    Hello world

    I have a satellite M30, and the 'PC Diagnostic tool' utility does not work (nothing happens when I click on the program). I have windows XP service pack 1.

    I uninstalled and downloaded a new site of toshiba, but it still does not work.

    Nobody knows why and how I can solve this problem.

    Thanks in advance for any response.

    And HAPPY NEW YEAR

    Hello

    How do you start the PC Diagnostic tool? Start - PROGRAMS-... or with a shortcut on the desktop?

    Check the shortcut of your link? Click with the right button of the mouse on it, go to properties and check the location of the main file.

    Also, you should check in the C:\programs addressing Explorer PC diagnostics is installed! If you foud it try to start from this destination!

    Try and keep me posted!

    Sam

  • Diagnostic tool hardware problems on Satellite has detected memory

    Diagnostic tool memory detected in my laptop hardware problems. Now I don't know what part of the hardware's fault.

    Whenever I start my laptop after shoutting it down for some time, it appears failed early and repair takes place and start using the system restore that will come back at some point.

    Is that what this has to do anything with overheating?
    Please help me immediately

    > Diagnostic memory tool detected hardware problems in my laptop. Now I don't know what part of the hardware's fault.

    I would assume memory one or two failures of modules.
    I recommend you to check them both.

    Remove a module and try to use the laptop with a connected module.
    Then another module test. Make it as different memory locations.

    If two modules are corrupt, then you will need to replace both.

  • PC diagnostic tool does not not on Satellite Pro L300

    When I try to run the utility Toshiba pcdiag.exe I get an error message.

    The details of this message say that the 'fault Module name is KERNEL32.dll.

    I uninstalled the utility programs original and downloaded the files updated on the Toshiba site, with the same result - I always get an error message.

    This fix is there for that?

    Thanks in advance for your suggestions.

    Hello

    Are you using Vista or Win XP OS?

    I checked the page European driver of Toshiba and the PC Diagnostic tool has been published only for Win XP.

    I think that might have something to do with your Windows operating system installed.
    All first as you should check if the PC Diagnostic tool is compatible with your operating system and secondly, you must update the OS before install you this tool.

    Good bye

  • Directed here to find a diagnostic tool of performance cooling for my X 205.

    Hello

    I was looking for a software to monitor and control the fans in my X 205. I have an overheating problem when the games. The vents are clear, and I opened the case and he cleaned. The ventilation openings are not blocked. This problem occurred recently. I assumed it was a problem with XP get corrupted, so I reinstalled XP Pro. This did not help. The fan itself works, as I ran it on 5 volts when I opened the file. No problems. He justy lights when the GPU gets hot (75 degrees Celsius).

    A laptop forum referred me to this site and said: I'm looking for a utility called 'Cooling Performance Diagnostic tool', but I can't find anything.

    Anyone know where I can download this utility? I need to monitor and control these fans. I reinstalled the drivers from the Toshiba site and system Toshiba Utilities, but the fan does not seem to be controlled.

    Anyone got any opinions on this one?

    See you soon,.

    Rob

    As far as I know these tools does not exist.
    Maybe someone told you to check in Toshiba power saver settings for cooling method option.

    In any case, I assume you have the laptop model US so I have to redirect you once again. ;)
    Check Toshiba support page under http://www.csd.toshiba.com/cgi-bin/tais/su/su_sc_modSel.jsp US and look for information on all available tools and utilities.
    You can also visit the forum there, and chat with people who have models of laptop computers in the United States.
    On this page we are discussing in most cases on the European models and the support of Europe.

  • Virus in the diagnostic tools on Office file

    Recently, I noticed that my pc guards came and said I had a virus, I did a full scan and it said: I had some viruses, two were in the files and I deleted them, they were related to my norton files because my norton was obsolete, since I installed norton antivirus and it does not pick up my problem.

    On my desk in my toshiba in my diagnostic tool files, one of the files has the virus as my bodyguard of the pc tells me that I opened the page, it's in my files\toshiba\pc cd rom file test.exe diag program don't know if I can delete it will do damage?

    If I can't return the file somehow?
    I think I deleted the file just above her too, as he had the same problem, and cannot test that now that there is no file, help needed please, what would u?

    Hello

    Usually, you can use the System Restore tool to roll back the OS to the beginning.

    But you should always update the antivirus applications as an anti-virus software that are not updated will not help you remove all viruses and will not protect against any virus attack.

    I recommend using additional programs like adware and antispy.

  • Said PC Diagnostic tool - network fails

    I ran the Diagnostic PC tool and I got the error in 'Network' and reported as FAILURE.

    I don't know how to fix or diagnose the problem.

    It is with the network driver?

    Thank you

    What's the problem exactly?
    Is there a specific reason to use the PC Diagnostic tool?
    Problems with LAN or WLAn?

  • Qosmio F10 - cannot install PC Diagnostic tool

    I need to run a diagnostic on a Qosmio F10

    I downloaded the tool on the Qosmio F10 download page, but it will not be installed.

    Are there instructions on the use of the diagnostic tool?

    see you soon
    Barry

    You should try to remove the previous version of your knees, and then restart. Then again install the downloaded one. There's no other special instructions how to install it.

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