Print job will not clear

I have a HP C4180 printer all-in-one - there is a print job in the queue that will not (said status deletion) delete and nothing I send after printing, but I can remove these print jobs.  I've done the troubleshooting - disconnect the printer usb, restarting it. By restarting the computer and still does not work.

Hello

From the desktop, hold down the Windows key and press R.  In the run window, type services.msc and press to enter.  Scroll down to the print spooler service, right click and select Properties, then click the Stop button.  Now search for C:\Windows\System32\Spool\PRINTERS, then delete the work inside this folder - you may need to click a command prompt to get the authority to open the PRINTERS folder.

Restart the computer and you should find that the document has been deleted.

Kind regards

DP - K

Tags: HP Printers

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