Printer automatically goes "offline".

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• OfficeJet 4620: printer keeps going offline

  OfficeJet 4620 - printer keeps going offline.  If I turn it on and turn it on, it's online for a while, but it disconnects again.  My IPad can't print on it. My Windows laptop, 10 shows as offline.  I can open his web page by entering the IP address in a browser and can ping it, but it also shows offline.  It is very annoying to have to reset the printer whenever I want to print to it wireless.  Is this to say that the wireless antenna is going wrong?  Should I buy a new printer?

  I found what caused my problem when troubleshooting the installation of a new printer. I have 2 range Extenders. They had the same ssid as my router. One of the reports of tests of the new printer had a warning about it. I changed the range extenders in order to have all 3 different SSID. Now when the ipad & printer are that both connected using the ssid for the range extender in the room with the printer, there is no problem of ipad impression. My old printer is fine.

• printer always goes offline

  I have a printer HP Photosmart C309A series (HPOA6324), which is regularly offline when I try to use it. I connected via a wireless network at two HP computers, both running Windows 7, 64 bit OS. I have the printer should still be available, but he's always going offline without telling me she. To get online I usually have to restore my wireless connection or restart my desktop computer.

  Hi Lydia,.

  Thanks for the reply!

  Because the printer seems to have a solid connection, I wonder if it is just a problem with the driver, especially since you mentioned these automatic updates. I suggest that go you into your devices and printers, remove the Photosmart C309a and then re-run the software (you can download it from here) to get the driver reinstalled.

  I would like to know how it goes for you!

• HP Photosmart C4780: Photosmart printer keeps going offline

  HP Photosmart C4780 randomly disconnects.  I connect the printer cable to my Macbook Air running OS X Mavericks. (It allows to print wirelessly, but I had so much trouble now 'online' I dropped and now just plug in when I need to print.) Printer will connect and print for months in a row, then all of a sudden he's going 'offline' and I can't do online. I restarted the laptop and printer but did not help.  Why he continue offline... and how I get it online? THX

  THX... printer works again.

• HP 6980 Series printer, networking, going offline

  Printer is connected via a USB port. a few changed kit and my computer man said it would be more efficient to use an Ethernet connection on the printer to the hub broadband now.

  Whenever I turn on the PC or laptop, the printer has an offline state.  I must, in Control Panel, remove the device, and then add it before I can print.

  Both PC and laptop running Windows 7.

  Suggestions please as to how to remedy this situation would be appreciated.

  Thank you

  No problem at all. I'm happy to help you. If you have any other questions, please ask.

• Printer keeps going offline

  Hello, I have a HP Office Jet Pro 8500 A910, my laptop is connected wireless.  It is the 3rd time in as many weeks that I tried to print and have discovered that my printer is "offline".  I don't remember what I did the previous time except deleted printer solutions and some other info that I found that has worked.  Can someone help me and tell me why this keeps happening and to prevent it from happening soon?  I'm always 'offline' and trying to find a solution.  Thank you.

  I thought about it with your help.  I noticed my printer to another IP address which was very similar to mine.  I still don't know why he keeps go offline, however.  Thank you to point me in the right direction.

• My printer keeps going offline and I cannot print anything. How to stay online. It prints well to cdomputer one another. It's a wireless connection

  I have a wireless HP Photosmart D7460 printer. I can not print anything because he always tells me that it is in offline mode. I tried to turn off the PC and restart but it is still offline.  How do get to keep it online. The printer prints fine from another computer.

  Hello

  I suggest to refer to this link and follow the instructions in the link below and check, if this can help:

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-hardware/network-printer-shows-offline/e8f11d82-9938-4A75-9BBF-5750731da24e

  It will be useful.

• My MG5220 printer keeps going offline

  I have a Pixma MG5220 printer and a laptop HP with Windows 8.  Continues to go the printer offline despite the fact that I have re-installed several times.  Sometimes it works for a while and sometimes it only works once or twice and then the next time I use it it is offline again.

  Hi trazerogers,

  Please ensure that the following for optimal wireless communication:

  1. the access point is located inside within 50 metres of the access point.

  2. He has no source of interference of radio waves in your neighborhood. There may be a device such as a microwave oven using the same bandwidth as the wireless station.  Take also wireless devices away from the sources of possible interference.

  In addition, the printer can be connected via a USB 'A to B' cable if necessary.  The USB port is located at the rear of the printer on the same side as the control panel.  Please click here for more information on the USB 'A to B '.

  I hope this helps!

  It has not responded to your question or problem? Please call or write to us at one of the methods on the page contact us for further assistance.

• OfficeJet Pro 8630: Printer keeps going offline

  Help, please! My OfficeJet printer keeps showing that it is in offline mode.  I did a network diagnosis which tells me that everything is OK.  I changed my printer market and it is still not reconnect.  I am operating Windows 10.  I had to reinstall the printer once before and that helped for a little while but just happening.  It only frustrates me no end.  Nothing seems to help. I work as full time in Western Australia and at the time when I get home from work all contact options are closed.  Advice please would be most appreciated.

  This program allows you to completely remove the HP software.

  Use http://www.iobit.com/en/advanceduninstaller.php .  Use of the powerful scanner at the end to remove all registry entries.

  Now download and reinstall the software on the HP website.

• Re: Printer keeps going offline

  I have the same problem, any chance you can post the fix for this? I have already performed the standard reset in the menu.

  I'm only able to print once during the first installation of the printer - after that, it disconnects. I've updated the firmware to the last (M277_MFP_Series_FW_Update-20150716) - still not able to print over wireless

  Thanks for the detailed response. I tried all methods and without success.

  In the end, I added a Time Capsule of Apple AirPort router in front of the Bell Centre and it works fine now. It was the router Hub Bell where the problem arose.

• Wireless printer goes offline

  I have windows XP and a wireless Epson printer which worked for about 4 months.
  Lately the printer when I power the PC goes offline and I can't get it back on line unless I have reinstall the driver.
  I can turn off the printer on and outside, and it will stay online but if I turn off the PC and turn on the printer is offline.
  I can scan a document even with the printer showed offline, totally confused.

  [Moved from comments]

  Hi Scrollerpete,

  1. What is the model number of Epson printer wireless?

  2 did you do changes on the computer before the show?

  Follow the suggestions below for a possible solution:

  Method 1: I suggest to run the Microsoft Fixit in the following article and check if this solves the problem.

  Diagnose and automatically fix problems printing and printer

  http://support.Microsoft.com/mats/printing_problems/

  Method 2: You can try following the steps in the link and check if it helps:

  The new status of the printer is "offline" after you remove a print queue and then restart a Windows computer

  http://support.Microsoft.com/kb/2027593

   

  Let us know if that helps.

• my continuous wireless printer going offline - how can I 'stabilize' the connection '.

  my continuous wireless printer going offline - how can I 'stabilize' the connection?

  Hello gerrie,.

  What I would do is put off the printer and the router so

  -essentially them turning off for about 10-15 seconds

  -and then feed the router back on waiting for all the lights turn on completely

  - and after that is back in the market I would re - turn on the printer and re-establish the connection between the printer and wireless network

• HP Office Jet Pro 8610: printer goes offline at rest - requires market power when the new document is pending

  Printer and all functions work fine.  However, lately I sent a doc to print who just sits in the queue.  When I look at the printer by clicking on the tray icon I sde is offline.  So I turn the printer off and back to get it on the network.

  I don't really have any options to change my home network and hope it is some of the printer which will avoid going offline like this, or a faster way so he can go online without turn off and on.

  That dot the 'A' and a passage of "T" by the first response:

  The printer model-

  HP Officejet 8610

  Detailed problem description-

  Printer goes offline without warning.

  New print job is in the queue showing the printer is offline.

  Must be able to market, leading to the resumption of the print job.

  Operating system on the computer (including the revision of the service pack)-

  Windows 8.1

  Method - USB, LAN, Wireless cable connection? -

  Wireless, same problem if DHCP or static 192.168.0.253

  Brand and model of router and modem? -

  BrightHouse Cable router/Modem: Arris, H/W version 6, Firmware 8.0.120

  Error messages - on the screen of the printer or computer, no matter what flashing light patterns?

  None

  If wireless, when the problem occurs, which is blue wireless light on the printer, active, disabled or flashing? -

  WE

• My MX430 keeps going offline and will not print

  My MX430 is set up for wireless printing and keeps going offline and will not print.  I reinstalled the software several times, and it continues to be.  This is my only printer and is defined as the default value.

  Hello sallyb.

  Printer offline may indicate that the printer driver is not configured correctly.  Please, try the following to resolve the problem:

  1. click on start.

  2. click on Control Panel.

  3. click on hardware and sound.

  4. click on devices and printers.

  5 right-click the MX430 printer, and then click printer properties.

  6. click on the Ports tab.

  7. make sure that the check mark is on the port that begins with CNBJNP, then click OK and try printing.

  If the port CNBJNP was already selected if please try right click on the MX430 printer and click on see what printing.  When the queue opens, click on the printer and uncheck on use printer offline by clicking on it, then try to print again.

• Dell 1600n printer goes offline after a stop / restart

  I have a Netgear 802.11 wireless router g with an HP 6840 printer & a Dell 1600n multifunction printer connected by ethernet cables.
   
  My different computers Macintosh, Windows XP and Vista have been printing of these priinters via wireless without problem for years past connections.
   
   
  I got a new laptop Lenovo T410, with Windows 7, in January 2010.
   
  Can I install two remote printers on that system and then print them via the wireless router.
   
  However, when I stop or restart the T410, the 1600n printer is "offline".
   
  I then have to 'Remove' this printer and re-install (via "add a printer") on the T410.
   
  It seems 'persistence' through a system reboot with the Windows 7 system.
   
  The HP printer works fine, the status "Ready" showing after a reboot.
   
  Both printers to work well after the closures and restarts on Mac, XP, and Vista systems.
   
  I use a static IP address for the 1600n and have the latest driver for Windows 7 from Dell.
   
  Another piece of data:
  During the process of "Add a printer", the HP printer is automatically detected, I select, and then add it.
  The Dell printer is not discovered, and I have to add it as a TCP/IP address, the "generic device', type"Dell network printer", then the specifically"Dell MFP Laser 1600n.
   
  Any ideas would be appreciated - Lenovo and Dell technical support will not help solve - suffice to say that it is a problem of Microsoft.

  This means that the machine has not received response to an SNMP request to the network adapter on the printer and when the frequency is not received the printer is marked offline.

  Uncheck SNMP on the Ports tab.   When SNMP is not checked that there will be no SNMP request to the device and the Standard TCP/IP Port will not mark the printer offline.   When the network cable is disconnected from the printer, the port monitor will always schedule the print job and work will go into an error state rather than not print until the device responds to the SNMP query.

  As the device supports LPD Printing Service, you might add the LPR Port Monitor, add to the LPR Port configuration / feature in Windows by using information provided by Dell.  The queue name, supported by the LPD service running on the network card in the printer is lp.

  There is also a command line utility when installing the LPR Port Monitor function.  lpq.exe

  lpq IPofPrinter Pei lp s

  This query and returns the status of the service on the device.

  Alan Morris Windows printing team; Here Microsoft Knowledge Base search: http://support.microsoft.com/search/Default.aspx?adv=1