Printer is not working on Windows 8

Hello. I recently got a new laptop running window 8. (I HATE IT) as im not very technical to begin with. Its driving me crazy. Someone suggested downloading the classic interface, I think 'a bit' better, but even that's confusing to me. My main issues at the minute are the options of "mail". I prefer windows mail or outlook express. Mail that comes with the laptop is terrible. My second problem is not able to print. I can't find where to check the ink levels or even how to print anything, because when I try to print it comes up with an error message. Can someone help me please. Thanks in advance. Lynne

Hi Lynne,

(1) what is the exact error code / message you receive when you try to print?

(2) what questions do you have with Windows mail app?

(3) what is the brand and model of the printer?

Check if you have installed the printer correctly.

Install a printer

http://Windows.Microsoft.com/en-us/Windows-8/install-a-printer

If the printer does not get detected, you can consult this article for this problem:

Solve printer problems

http://Windows.Microsoft.com/en-us/Windows/printer-problems-in-Windows-help#fix-printer-problems=Windows-8&V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

Also check out the link below for Windows mail app.

Set up your Office 365 or Exchange in Windows 8 Mail e-mail

http://Office.Microsoft.com/en-in/Web-apps-help/set-up-your-Office-365-or-Exchange-based-email-in-Windows-8-mail-HA102834576.aspx

Please report if you are still having the problem. I will be happy to provide you with the additional options that you can use to get the problem resolved.

Tags: Windows

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