Printer is offline message in Windows 7

Similar Questions

• Printer Offline Message When you try to print the Office Word doc

  Message from the printer offline.  HP shows printer status is online with wireless network and computer ASUS says is in line with wireless network and internet but when I try to print a word doc it does not print.  I get a message that the printer is offline.

  Hi Robin,

  Are you facing this printer offline error when you try to print from Microsoft Word?

  Error "the printer is offline" message on the computer and the printer does not print. Offline indicates that the computer has lost a direct communication with the printer.

  I suggest you try the steps from the following link and see if that helps.

  "The printer is offline" Message appears on the computer and the printer will not print: Windows 8
  http://h10025.www1.HP.com/ewfrf/wc/document?cc=us&LC=en&DLC=en&docName=c04249080

  I hope this helps. Let us know if you have other problems with Windows in the future.

• Photosmart HP 7520 - message that the printer is offline or there is a problem

  Trying to set up a new printer HP Photosmart 7520 wireless.  The test print off shows that everything was fine.  I closed my firewall and tried other diagnostic tests.  Everything tells me my printer is fine, but when I try to print anything I got a message saying that the printer is offline or there is a communication problem with the printer.  Can anyone help with this?

  Moved from feedback

  Original title: impression of the printer

  Hi Lala,

  1 did you changes to the computer before the show?

  2. what operating system you have installed in the computer?

  See the steps from this link:
  http://h10025.www1.HP.com/ewfrf/wc/document?cc=us&LC=en&DLC=en&docName=c02221706

  I suggest you also following article to solve printer problems in Windows Vista and Windows 7:

  Solve printer problems
  http://Windows.Microsoft.com/en-in/Windows-Vista/troubleshoot-printer-problems

  Hope this information helps. For any other corresponding Windows help, do not hesitate to contact us and we will be happy to help you

• Hi my hp c309 photosmart will not print any document message that the printer is offline

  Hi my hp photosmart c309 doesn't work when I print a document a message come and tell the printer is offline but the work of fine print.

  Thant for your help

  Angie

  Hello

  1. don't you make changes to the computer until the problem occurred?

  I suggest you try the steps from the link below and check if it helps.

  Method 1: Try to follow the steps below and check if it helps:

  a. open the start menu, click Control Panel, and click on the "printers and faxes". This will open a window with a list of the printers currently installed on your computer.
  b. double-click the icon of the printer that you want to change online. It will open a pop-up window describing all current print jobs.
  c. go to "Printer" in the menu bar of the pop-up window and uncheck "Use printer offline." This action will change the printer from offline to online mode.

  Method 2: Try to run the fix it from the link below.

   http://support.Microsoft.com/kb/2027593

  Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base.
  How to back up and restore the registry in Windows

  Method 3: Also, try the steps from the link below. http://h20000.www2.HP.com/bizsupport/TechSupport/document.jsp?objectID=c02221706&lang=en&cc=us&TaskID=101&ContentType=SupportFAQ&prodSeriesId=3984415&prodTypeId=18972

  Hope this information is useful.

• Problems when printing with USB or wireless - offline message

  Hello world

  I use a HP ENVY 4500 with a laptop Acer Aspire laptop and a desktop computer HP Pavilion 500, both with an Intel i7 and Windows 8.1. Initially, I configured the printer to work with both PCs wireless. The wireless network is provided by the modem of my provider (Telenet), so it is not very strong I increased it with Devolo powerline adapters. Print is fine, only when I want to print more pages then 3 print job is stopped in the middle of page 4. I get a message that the printer could not print the document, and the page comes out half print. I connected my printer with a USB cable and configured to work with USB, but also wireless. But that Don t always works, today, I tried to print a document from Mozilla Firefox and it would not start. The printer can be used on both sides without choosing the connection?  Also I get the message that the printer is offline and cannot print the document, even if it's actually printing.

  When I open the doctor print & scanning everything seems to be ok wth the printer, no defects are detected. Wrong me?

  Hello @DenOuwe and welcome to the Forums of HP, I hope you enjoy your experience!

  I see that you run into connectivity errors.  I would like to help.

  I would recommend using this thread on missing/partial prints & printer offline on Windows 8/8.1. by @JERENDS

  Good luck and please let me know the results of your troubleshooting operations. Thanks for posting on the HP Forums!

• Locally connected printer show offline on Windows 7 network after working initially

  OK, have you checked similar discussions which has no successful response.

  I have a PC with Epson printer connect directly via USB. Printer driver installed correctly.  Works very well.

  Windows 7 Ultimate (32 bit) no warranty other than windows firewall and microsoft security essential.

  Laptop connected wireless to PC.  On the same network and homegroup, file and media sharing, all works well.

  Laptop running Windows 7 Ultimate (32 bit) even PC security.

  When I add a network printer, find the printer on the PC and properly installs driver etc.  Printer appears in the devices and allows to print the first two times.

  However, the next day the network printer is 'offline' in the spooler to print on the laptop.  The documents simply stack up.

  The PC doesn't go to sleep and is left on all the time except for the screen is turned off.  Printer works fine on PC, indeed with the docs stuck on the laptop I can always print directly from the PC - even if it does not appear the printer to be online on the laptop.

  Having checked that the spooler printer on the laptop is running and set to automatic.

  Epson impossible / wants to help - have found a similar thread with no response - everyone all guess what to try?

  Thank you very much

  I had a similar problem and for me, the problem is with the EPSON driver.

  My printer is connected wireless to my network, I got the IP address and could he ping but WIN 7 it showed off line.

  Then, I went and took a look at the printer driver (chosen to start, devices and printer, the epson printer then under management of the printer, printer to customize, ports then configure port)

  And I noticed that for the Standard TCP/IP Port it was pointing to a different IP address than the one that my printer was currently. I edited it to match what the printer was and he came online.

  When you turn off the printer, its IP address back in your pool of routers to be reallocated.

  The windows driver Epson still has the old IP. You turn on your printer and your router can give it an IP address that is different from last time. Now, it doesn't match with what the stored before Epson driver and you says it's offline.

  For me, rather than change the IP address in the driver whenever it happened that I assigned an IP (fixed host) in my router based on my printers MAC address. In this way he always give my printer every time the same address and is no longer false messages offline appears under Windows.

  It is a driver problem Epson, not a windows problem.

• Windows 8 think that my printer is offline

  When I try to print, I get a message that my wireless printer is offline.  It is not the case.  Other computers can print from it.  It is a new problem.  He has worked.  The drivers are up to date.  Can someone help me?

  Hi Linda,.

  -What is the brand and model of the printer?

  I'd like you try the steps mentioned by Geethu B in http://answers.microsoft.com/en-us/windows/forum/windows_8-hardware/canon-mx410-printer-constantly-goes-offline-on/95bdc04c-4387-43fb-bb93-96b9734f695c

  If you use an HP printer, then go through this document.

  http://h10025.www1.HP.com/ewfrf/wc/document?DocName=c02221706&cc=us&DLC=en&LC=en#N8431

  Note: The majority of the steps mentioned in the link will work for other OEM printers.

  Hope this information is useful. If you have any questions, please let us know.

• Printer appears offline, Windows 8

  I just bought a new computer hp laptop (Windows 8) and installed my Laserjet P1102 via the HP printer installation wizard because the system requirements don't include Windows 8.

  I was able to install it and printed papers, but after that I restarted my laptop the printer appears offline. I think that the laptop does not recognize because a new printer appears online that of Laserjet 1100, but says that it is not installed and would not print.

  How can I make the laptop recognize the Laserjet P1102 printer that is already installed? and why it is not in offline mode? : l

  This thread has been locked, for more information on HPPIW, please refer to the following support document:

  http://support.HP.com/us-en/document/c02681060

  HP printer Installation Wizard is an application of HP support that helped to download printer software. This support request is no longer supported by HP. This software was last updated was September 22, 2015.

  To download and install the latest version of the software for your HP printer, please visit 123.hp.comor HP support Web site, HP Support Assistant (in English).

• HP Office Jet Pro 6830 AIO: Getting printer offline message when you try to print

  When I try to print, I can't have a pop-up indicating that the printer is offline.

  If the printer is off / on, it starts printing.

  If I then submit a new print job, then I get the error again.

  I just installed all the latest drivers, including printing software HP and doctor Scan.

  I am running windows on a HP Pavilion g6 10.

  My printer is set to print via wifi and I can see the status of the printer with software 6830

  Hello
  
  Thank you for using the HP Forums.
  
  Can you try using a TCP/IP port?
  
  Creating a TCP IP port
  
  1. print a Configuration Page to get the printer IPv4 address (you can also tap on the icon wireless on the front panel of your printer to obtain the IP address)
  2. on your PC, go to the Panel control, devices and printers, right-click the printer and on the left, click printer properties, select the Ports tab.
  3. click Add Port, select the Port TCP/IP Standard, then New Port and follow the instructions in the wizard.
  4. Enter the IP address of the printer.
  
  This video resource will show you how do:
  
  Create & use TCP IP port
  
  Note that you can ALWAYS go back to the original port the HP software installed by selecting the HP port on the Ports tab (in the properties of the printer)
  
  Let us know if it works

• Get the message to the wireless printer saying printer is offline.

  As an administrator, I was hard plugged into the printer and had no problems. Moved to far from printer for wire to reach. Everyone can use printer wireless except me. Download the message saying that the printer is offline.

  Moved from feedback

  Original title: impression of the printer

  I think you're right about the printer being set out for using the line.

  To let you know which tab in the printer properties can I find the selection to remove the offline use. ?

  I couldn't find this option.

  My system is Windows7

• Problem adding network printers; received this message error «Windows cannot connect to the printer or the name of the printer...» »

  Hello

  I have a Windows XP pro (Lenovo) that I recently ran the recovery and returned to certain configurations of 1.5 years. Now I can't add a network printer and get always the message error «Windows cannot connect to the printer or the name of the printer...» ». I ping the printer and all on my network can add these printers, it's just that a machine that fails to add network printers.

  I disabled the firewall, but were still unable to add the printer. Then I found some difficulties to register for a similar problem, but they were not useful... It really becomes a big headache, especially Windows restore does not work...

  I strongly suspect that 1.5 years, someone has renamed the printer.  Use Windows Explorer to navigate to the print server through My Network Places and see what it's callednow .  Otherwise, you could ask your network/system administrator.  You should know... Please vote if this has been helpful!  Please, click on Brand or propose as answer if that answered your question!

• 7510 printer offline message computer MAC

  Cannot print documents or photos from my Mac.  Worked before I made a trip and used a different printer.  At home and even though it shows 7510 as default, I can't print.  Error message indicates the printer is offline.  Scan and photocopy features work correctly.  How can I get the printer online again?  Thank you.

  Thanks for the info.  I was desperate for print, so took my MAC to a technician.  He has deleted the printers showed and told me to go home and add the printer back - which was one of the suggestions in the link you provided.  It worked.  Now, my only problem is that the black printer ink is by train and the cartridge is half full!  Oy!

• OKI c5150n printer laser reveals a "printer offline" error in windows 7

  I use windows 7 64-bit edition and a laser to oki c5150n printer and downloaded the latest drivers on the site.

  He always says the printer is offline, and when I uncheck "use printer offline" mode, whenever I try and print it gives an error that troubleshoot "patches" by turning the printer offline and the file I sent to print still does nothing. I have checked the cables, restarted the printer and computer, as well as using "remove hardware". any ideas would be appreciated

  Hi fdameion,

  See the following articles with some additional troubleshooting information and:

  http://Windows.Microsoft.com/en-us/Windows/help/printer-problems-in-Windows

  and

  http://Windows.Microsoft.com/en-us/Windows7/why-cant-I-print

  I hope this helps!

  Debra
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think

• My Samsung RV515 becomes a printer offline message when I try to print

  I am trying to print a document and I get a printer offline arrow on my printer. I tried to unplug the printer and restart and restart the computer.

  Hi Kurt,.

  I suggest you follow these steps to solve the problem.

  a. open the Start menu and click on the "devices and printers". This will open a window with a list of the printers currently installed on your computer.

  b. double-click the icon of the printer that you want to change online. The status of the printer appears as "printer: loan'or' 'printer: Offline." "

  c. click on "printer: Offline" and the menu of the printer. Click on "printer" in the menu bar and uncheck the box 'Use printer offline'. This action will change the printer from offline to online mode.

  Let us know the status of the issue. We would be happy to help you.

• Windows 7 continues to show a printer networked 'offline '.

  It's a Samsung CLP-300N. What is strange, it is Windows 7 shows the printer as offline and refuse to submit jobs, hower the Samsung Smart Panel shows the printer online and in a READY State. I can even browse the printer browser based control panel.

  If I remove the printer in the "Devices and printers" Control Panel, then reinstall, it goes back to normal operation until the next time re - turn on the computer.

  Please do not waste your efforts to hit drivers, firmware, connections, etc.

  Thank you

  It was FINALLY resolved through a recent update.