Windows 8 think that my printer is offline

When I try to print, I get a message that my wireless printer is offline.  It is not the case.  Other computers can print from it.  It is a new problem.  He has worked.  The drivers are up to date.  Can someone help me?

Hi Linda,.

-What is the brand and model of the printer?

I'd like you try the steps mentioned by Geethu B in http://answers.microsoft.com/en-us/windows/forum/windows_8-hardware/canon-mx410-printer-constantly-goes-offline-on/95bdc04c-4387-43fb-bb93-96b9734f695c

If you use an HP printer, then go through this document.

http://h10025.www1.HP.com/ewfrf/wc/document?DocName=c02221706&cc=us&DLC=en&LC=en#N8431

Note: The majority of the steps mentioned in the link will work for other OEM printers.

Hope this information is useful. If you have any questions, please let us know.

Tags: Windows

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