Printer appears offline, Windows 8

Similar Questions

• New network printer appears offline

  I recently replaced our network with an HP MP602dn HP4250 printer.  I gave the new printer a static address to IP, mask, and gateway and adds the printer to the network Printserver (Windows Server 2003 R2).  I have this printer and a Dell 5130cdn, both connected to a Netgear Dual Speed Hub (10 / 100 Mbps DS104).  The printer works fine, for the most part.  Several times a day it will appear 'offline' on the print server, but the printer screen shows "Ready".  I discovered that I have "reset" the Netgear hub by unplugging and then reconnecting and then printers start to work again.  I replaced the hub but the problem perisists. This not moved when the HP 4250 was in use.  HP 602 network port speed was set to "Auto", but I changed it to "100 tx Full" and the problem persists.  I even turned off the "Auto Sleep" mode.  Does anyone have a solution?

  After replacing the hub with a switch, the problem has been resolved.

• printer appears offline, but the connections are correct usb to computer

  tried to troubleshoot but printer always show offline

  Hi aelshershaby,

  1. When was the last time it was working fine?
  2. You are able to print using the printer?
  3. What is the number and model of the printer?
  4. Did you the latest changes on the computer?

  Method 1

  Check and make sure that this printer is not set offline.

  (a) open the start menu and click on the "printers and faxes". This will open a window with a list of the printers currently installed on your computer.

  (b) double-click the icon of the printer that you want to change online. It will open a pop-up window describing all current print jobs.

  (c) go to "Printer" in the menu bar of the pop-up window and uncheck "Use printer offline." This action will change the printer from offline to online mode.

  Method 2

  If the previous step fails and then run the tool fixit available in the link below and check if it helps.

  Problems printing and printing errors

  http://support.Microsoft.com/mats/printing_problems/

  I hope this helps!

  Halima S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.

• Dell Photo 926 printer appears offline.

  My printer does not print.  It's a Dell Photo 926.  It was working before and now the convenience store can find nothing wrong.  It is "offline."  How do I put "online"?

  [Original title: printer troubleshooting]

  Hello

  Install the latest drivers from the Dell website and check.

  http://www.Dell.com/support/troubleshooting/us/en/04/KCS/KcsArticles/ArticleView?c=&l=&s=&docid=266138

  http://WWW8.HP.com/us/en/support-search.HTML?tab=1#/qryterm=Dell%20Photo%20926&SearchType=s-002

  If the problem persists, uninstall and reinstall the printer and check if that helps.

  http://www.Dell.com/support/troubleshooting/us/en/04/KCS/KcsArticles/ArticleView?docid=524542

  You can also check with Dell support for further assistance.

  http://www.Dell.com/support/home/us/en/04

  It will be useful.

• HP Color LaserJet MFP M277 Pro: My wireless printer is 'offline' on my computer when wifi works

  When you try to print a word document on my printer (wireless), I get error that is offline.  I can print on my printer from my Iphone but not my laptop.  I restarted, computer, printer and wifi, but nothing seems to help my printer back online.  I would appreciate help!

  Welcome to the HP Forums, I hope that you are @mhs15,

  I stumbled upon your post on your LaserJet M277 display offline and wanted to respond to my suggestions. See the link below and try the steps in their entirety and you should be in line with the printer at the time wherever you are finished! Do not miss step 9: other things to try!

  Printer is offline (Windows)

  If you have trouble, let me know and I'll do my best to help.

  Send me a 'thanks' for my answer to help you, or to show recognition, click the thumb upward below please! If I helped you a solution, click on "accept as a Solution.

  Have a nice day

  HP technical support are available by clicking on the following link:

  http://h22207.www2.HP.com/us-en/?openCLC=true

  (1) once the page opens, please select the country in which you are located. Then enter your model of HP on the right number.

  (2) then choose "Contact the Support" tab at the top and scroll to the bottom of the page "HP Support - contact" to fill out the form with your details.

  (3) Once finished, click the "Show Options" at the bottom right.

  (4) Finally, scroll to the bottom of the page and select "Get a phone number." A file number and telephone number will now fill for you.

• PRINTER DISPLAY OFFLINE

  I use a laptop HP Pavilion 15 laptop and a printer of Envy 5532 2239AC HP using Wi - fi with an Infinity of BT router.

  Everything worked fine, but suddenly the printer appears offline. A suggestion of forum to change the WSD Port to IPv4 to fix made no difference. What should I do now?

  I followed all the steps and the problem was finally awarded to the firewall which, once disabled enabled PC to 'see' the printer. Thanks for your help. 12Lancer

• Locally connected printer show offline on Windows 7 network after working initially

  OK, have you checked similar discussions which has no successful response.

  I have a PC with Epson printer connect directly via USB. Printer driver installed correctly.  Works very well.

  Windows 7 Ultimate (32 bit) no warranty other than windows firewall and microsoft security essential.

  Laptop connected wireless to PC.  On the same network and homegroup, file and media sharing, all works well.

  Laptop running Windows 7 Ultimate (32 bit) even PC security.

  When I add a network printer, find the printer on the PC and properly installs driver etc.  Printer appears in the devices and allows to print the first two times.

  However, the next day the network printer is 'offline' in the spooler to print on the laptop.  The documents simply stack up.

  The PC doesn't go to sleep and is left on all the time except for the screen is turned off.  Printer works fine on PC, indeed with the docs stuck on the laptop I can always print directly from the PC - even if it does not appear the printer to be online on the laptop.

  Having checked that the spooler printer on the laptop is running and set to automatic.

  Epson impossible / wants to help - have found a similar thread with no response - everyone all guess what to try?

  Thank you very much

  I had a similar problem and for me, the problem is with the EPSON driver.

  My printer is connected wireless to my network, I got the IP address and could he ping but WIN 7 it showed off line.

  Then, I went and took a look at the printer driver (chosen to start, devices and printer, the epson printer then under management of the printer, printer to customize, ports then configure port)

  And I noticed that for the Standard TCP/IP Port it was pointing to a different IP address than the one that my printer was currently. I edited it to match what the printer was and he came online.

  When you turn off the printer, its IP address back in your pool of routers to be reallocated.

  The windows driver Epson still has the old IP. You turn on your printer and your router can give it an IP address that is different from last time. Now, it doesn't match with what the stored before Epson driver and you says it's offline.

  For me, rather than change the IP address in the driver whenever it happened that I assigned an IP (fixed host) in my router based on my printers MAC address. In this way he always give my printer every time the same address and is no longer false messages offline appears under Windows.

  It is a driver problem Epson, not a windows problem.

• Printer appears online in devices and printers, but in offline mode in the print dialog box

  After I plugged an inkjet printer from Canon iP4000 in my computer running Windows 7 SP 1 Ultimate 64 - bit edition, the printer is displayed correctly in devices and printers as a printer online but appears offline in print dialog common used by applications.

  Sometimes, I am able to print despite the problem, but as a general rule, the monitoring software will say that the printer does not Canon.

  In addition, a WiFi adapter sometimes loses the WiFi connection and is unable to find all the networks.

  Tried many things:

  • Uninstall of the printer
  • Manually clearing print jobs
  • Reset
  • Unplug the printer from a USB hub and connect directly to a USB port on the monitor

  I can not easily plug the printer to the computer directly because of the locations of the case of the printer and the computer. I tried to connect the printer directly to my ThinkPad and the printer does work very well in this situation.

  This who can I try to do at this point?

  > modifications

  N ° the problem occurs even after a new installation of Windows.

  > wired / wireless

  Wired

  > Error message

  N °

  I already tried all 4 of the links.

  The printer is dead and the 'solution' is to Canon printer in an electronic recycler so buy a Brother laser printer that takes in charge of wireless network.

• HP8620: Printer offline, Windows 10, worked fine until a few days ago

  I have a wired network printer, HP8620.  In the last few days, every time I turn on my laptop (HP spectrum), also connected by wire to the network printer is offline - it will not be printed.

  Reports HP print and utility Scan doctor that the printer is offline, but Microsoft Word and other applications do not, print saying the printer is offline. I can solve the problem by turning the printer off and on again.

  I've seen suggestions that it is a problem of SNMP status, but when I go to the printer properties, Ports and select "Configure Port", I get an error message "an error occurred during port configuration", "this operation is not supported", so I can't uncheck SNMP, as suggested elsewhere.  Any ideas?

  Thank you

  Philippe

  Hi @Philip4,

  Welcome to the community of HP.

  I read your post on your HP Officejet Pro 8620 having connection problems, and I want to help out you.

  Try the link below, there are several possible solutions to your problem. Try all the steps in order and let me know the results as well as of the problems or the error codes you are experiencing.

  HP printers - printer 'offline' status message (Windows 10)

  I hope this helps.

  If this help will testify of my answer by hitting the thumbs to the top slot

  Click on the button "Accept as Solution" if I helped you reach a solution.

• HP dv6 ENVY: appearing in Windows 10 constantly up-to-date printer does not install

  MY laptop is a HP ENVY dv6 and I also have a HP Deskjet Ink Advantage 5525.

  Yesterday I updated my laptop to Windows 10, and then suddenly an update appears in Windows Update for the printer.

  It's the update: "Hewlett-Packard - imagery - Null Print - HP Deskjet 5520 series.

  But the update maintains do not install and giving this error "Error 08024200 b ×", and I do not know how to solve the problem. The update appeared only after the upgrade to Windows 10 and I've updated Windows with 10 being automatic, I can't say my laptop to stop trying to install this update.

  Any help would be really appreciated.

  Hi @bleach-eminem,.

  I'd love to help get rid you of the error you see. I suggest you Open the Device Manager and remove the 'unknown' printer you probably see here.

  1. Click on the right arrow next to the following entries to develop and then search for your printer in each list:

• HP Laserjet 1010: Printer appears as a device in Windows 10

  Printer appears as a device, printer HP, non-than us to the printer. Assigned to the IEEE 1284.4 port.  How can I send output to the printer when it is Celine as a DEVICE and PRINTER not listed?

  How to install HP 1010 laserjet printer in windows 10

  Connect the HP LaserJet 1010 on USB port

  Start > settings > devices > printers & scanners
  Add a scanner or a printer > the printer I want isn't listed
  Add a local printer or network printer with manual settings
  Choose a printer port > DOT4_001 (printer HP device)
  Install the printer driver >
  Next

  Choose HP manufacturer

  Select HP LaserJet 3055 PCL5

  Next

  Use the driver that is currently installed (recommended)
  Type a name for the printer: HP LaserJet 3055 PCL5 = HP1010
  Location: On the desktop. Comment: USB Port
  To the printer, turn off the power, put under tension, print a test page.

• Wireless printing error: "the printer is offline" appears when I try to print.

  When I first you have the printer (Canon MX340) and set up I was able to print wirelessly, but I am now getting the message "printer is off-line" even if this isn't the case.  I got a new router installed after the failure of the original.  What I need to change anything on my notebook (parameters) as a result of changes in the router?

  Hi Ron_Rowen,

  1. is the printer connected to the network?

  2. do you have security software installed on the computer?

  See the link below and run them the fixit tool available, check if it helps.

  The new status of the printer is "offline" after you remove a print queue and then restart a Windows computer

  http://support.Microsoft.com/kb/2027593

  If the tool fixit above fails, then refer below link and run the fixit tool, check if it helps.

  Problems printing and printing errors

  http://support.Microsoft.com/mats/printing_problems/

• About the Windows Live Messenger connection... I appear offline when the available option... Help!

  I'm having a problem with Windows Live Messenger. Can I have my status available but I appear offline to my contacts. Can someone tell me what it is? If I check the status of the connection under tools it says: you are directly connected to .NET Messenger Service. You are connected to the Internet through a NAT symmetrical non-UPnP (Administrator). If I test my connection it says everything is fine.

  http://www.Microsoft.com/communities/newsgroups/en-us/default.aspx?DG=Microsoft.public.Windows.live.Messenger

  Discussions in Windows Live Messenger

  They will help you with your WLM questions when repost you your questions in the highest Windows Live Messenger Newsgroup.

  See you soon.

  Mick Murphy - Microsoft partner

• Windows 7 continues to show a printer networked 'offline '.

  It's a Samsung CLP-300N. What is strange, it is Windows 7 shows the printer as offline and refuse to submit jobs, hower the Samsung Smart Panel shows the printer online and in a READY State. I can even browse the printer browser based control panel.

  If I remove the printer in the "Devices and printers" Control Panel, then reinstall, it goes back to normal operation until the next time re - turn on the computer.

  Please do not waste your efforts to hit drivers, firmware, connections, etc.

  Thank you

  It was FINALLY resolved through a recent update.

• Windows 8 think that my printer is offline

  When I try to print, I get a message that my wireless printer is offline.  It is not the case.  Other computers can print from it.  It is a new problem.  He has worked.  The drivers are up to date.  Can someone help me?

  Hi Linda,.

  -What is the brand and model of the printer?

  I'd like you try the steps mentioned by Geethu B in http://answers.microsoft.com/en-us/windows/forum/windows_8-hardware/canon-mx410-printer-constantly-goes-offline-on/95bdc04c-4387-43fb-bb93-96b9734f695c

  If you use an HP printer, then go through this document.

  http://h10025.www1.HP.com/ewfrf/wc/document?DocName=c02221706&cc=us&DLC=en&LC=en#N8431

  Note: The majority of the steps mentioned in the link will work for other OEM printers.

  Hope this information is useful. If you have any questions, please let us know.