OKI c5150n printer laser reveals a "printer offline" error in windows 7

Similar Questions

• DeskJet 3510 will print offline immediately when Windows wireless

  With my brand new HP DeskJet 3510 series, the wireless installation completed "successfully" on windows 7 x 64. However, the first attempt to print immediately-even a test page - sends the printer offline. It will not go online again. But it prints well wireless from a Mac. Any ideas? I tried all diagnostic - windows and HP tools. On time 4 right now. Thank you!

  Dear neonskeleton,

  Thank you for your help and advice. Knowing that MacAfee firewall settings could cause the symptoms that I saw was the key to the resolution.

  (1) launch McAfee Security Center (version 11.6)

  (2) under the featurestab, select Web and Email Protection

  (3) in the options that appear, click firewall.

  (4) in the options that appear, click Internet connections for programs

  (5) in the options displayed, choose Spooler SubSystem App

  (6) with the selected item, choose Edit

  (7) change 'Access' to the outgoing
  (8) Chooe Save, then on quitMcAfee

  Hope this helps the next person.

• printer offline error

  Remember - this is a public forum so never post private information such as numbers of mail or telephone!

  Ideas: reset printer?

  • You have problems with programs
  • Error messages
  • Recent changes to your computer
  • What you have already tried to solve the problem
  Hi help1234567,
   
  1. when exactly you get the error message?
  2. don't you make changes before the show?
   
  Try these steps and check the result.
  Step 1: Change the status of the printer.
  1. click on start, click on devices and printers.
  2. right click on the printer and change its status online.
   
  Step 2: Run the Microsoft printer troubleshooting to find and correct the mistakes of the printer.
  1. visit the following Web site and run the printer Troubleshooter: http://support.microsoft.com/gp/printing_problems
  2. after the utility executed successfully, check if the problem persists.
   
  For more information on "solve printer problems" visit this link: http://windows.microsoft.com/en-US/windows-vista/Troubleshoot-printer-problems
   
  I hope this helps.
   
  Kind regards
  Syed
  Answers from Microsoft supports the engineer.

• "Printer offline" error - Mac for Photosmart 7525 via one cable USB - HP Software Glitch?

  • Photosmart 7525 directly connected to the IMac via USB.
  • Connection seems valid - computer can initiate test page printed and other HP printer reports and analyses may be initiated by the computer.  Software "Utility from HP" connects to the printer and generates the report of ink supplies.
  • However, as printing software (utility that opens when you try to print via the computer and is called "HP Photosmart 7525 SEries") just piles up print jobs and reports this printer is not found.  (So that the pieces of software is "looking for printer" you can click on the SCAN button and scan immediately on the prtiner!)  The suspension and the recovery is without help.  I checked the connections and restarted the computer and the printer again.
  • I removed all the HP software and re-downloaded HP printer for this printer utility software.  (Print job has been maintained during this process - don't know how.)

  Looks like a problem with the HP/Apple software printing.

  Any ideas out there?

  Thank you very much.

  Hi GTSeattle,

  I can certainly help you with this. I understand that you can not print even with a USB connection, but the computer can indeed see the printer as a connected device. Please follow the steps below and let me know the result.

  Scrub / uninstall

  • Open the Applications folder > folder HP or Hewlett Packard > Uninstall HP
  • Click continue, click on one of the printers in the list.
  • * Only perform this step if you have not all other HP printers.  Press and hold the Option, control and command, while now the three buttons.
    
  • Click Uninstall.

  Reset the printing system

  1. Click on the Apple icon ( ), then click on System Preferences.

• Multifunction HP 3055 printer gives error in Windows 7

  I use 3055 HP MFP using the desktop software from HP on a new install of win7-32 bit.  I have removed windows 7 scan and fax program.  RELOADED suite HP, always the same alert.

  Software HP Suite has worked on the same computer (Vista) before upgrading to Win7.

  I looked under Archbishop of the task of finding a process that could be the culprit, nothing helps.

  * original title - "the function you have requested cannot be performed because another program already has control of the device." *

  Hi JDL72,

  This error seems to be a problem with HP.  Please see the link next to the HP Web site:

  http://h10025.www1.HP.com/ewfrf/wc/document?DocName=c00654095&tmp_track_link=ot_recdoc/c01122202/en_US/c00654095/loc:1 & lc = en & dlc = en & cc = us

  If this does not help, I would contact HP directly:

  http://h10025.www1.HP.com/ewfrf/wc/contacthp?LC=en&DLC=en&cc=us

  Thanks and good luck!

  Debra
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think

• Troubleshooting printer offline

  Printer offline can be resolved in 2 ways.

  Quick fix: reboot the router, restart the printer & computer

  -printer offline error can happen again if the router has a dynamic IP address (most consumer routers using dynamic IP)

  Permanent solution:

  1. print and evaluate a network configuration page (steps are to hp.com)

  2 make a note of your IP address of the printer from your print network configuration page

  3 assign your product HP one static IP address:

  Open a new Internet browser window, type the IP address of the HP product in the browser address bar and press ENTER. A web page is displayed, indicating the internal settings of the HP product

  Click the network tab, click the Wireless tab, and then click the IPv4 tab (the menu path may be slightly different, depending on your model of HP product. A new settings page.
   
  Set a manual IP address: your router assigns an IP address within a certain range (called the DHCP range). If you know what is the DHCP range, set an IP address in which the last set of numbers is outside this range, but no more than 254. Keep the first three sets of numbers even. If you do not know the DHCP range, select a high enough IP, like 250 (again, for the last series of numbers). For your router's DHCP range, contact your provider of Internet Service (ISP) or wireless router manufacturer. (USE THE ROUTER CHEAT LIST BELOW)
   
  Subnet address: use 255.255.255.0, unless you know that it is different, in which case you must use this number.
   
  Set the gateway address and the first DNS: enter the IP Address of your router (can be found on the Network Setup page or the wireless network test report).
  Note: Leave blank DNS
   
  Click on apply. The screen is not refreshed. If you have changed the IP address of the HP product of what you typed in your Internet browser, you will need to type in the new IP address to access the HP product. If you have not changed the IP address of the HP product, wait 30 seconds after clicking on apply and then click on the button refresh of your browser.
   
  Print another network setup page (or wireless network test report) of the Control Panel on your HP product to verify that the address IP of the product is that you have assigned.
   
  Turn off the wireless router. If the wireless router does not have a power button, unplug the power cord on the router to turn it off.
  To turn it off, press the Power () button on the HP product.
  Turn on the wireless router. If the wireless router does not have a power button, reconnect the power cord to the router to turn it on.
  To restart, press the Power () button on the HP product.
  If you have changed the IP address of your HP product in step 4, then there could be an additional step necessary, depending on your printer model (this step applies only to Windows users):
  Find the HP folder:
  Windows XP
  Click Start, click all programs, click HP, click the folder for your HP product and then look for an item called update IP address.
   
  Windows Vista or Windows 7
  Click on the Windows icon click all programs, click HP, click the folder for your HP product and then look for an element called update IP address.
   
   
  If the updated IP address entry is not present, so no additional steps are required.
  If the IP update is present, click it and enter the new IP address that you entered in step 4.

  Router cheatsheet:

  D - Link router IP: 192.168.0.1
  PW: [leave blank]
  Login: admin
  Beach DHCP 100 to 199

  Router Linksys IP:192.168.1.1
  PW:admin
  Log: [leave blank]
  Beach DHCP 100 to 149

  Netgear IP:192.168.0.1 router
  PW: password
  Login: admin
  Range2 DHCP to 254

  The Apple router IP: use "Airport utility".
  PW: public
  Log: [no]
  Beach DHCP 2 to 200

  You can also use Hp Print Diagnostic Utility in the HP website, but the best & permanent resolution is to assign static IP printer.

• HP8620: Printer offline, Windows 10, worked fine until a few days ago

  I have a wired network printer, HP8620.  In the last few days, every time I turn on my laptop (HP spectrum), also connected by wire to the network printer is offline - it will not be printed.

  Reports HP print and utility Scan doctor that the printer is offline, but Microsoft Word and other applications do not, print saying the printer is offline. I can solve the problem by turning the printer off and on again.

  I've seen suggestions that it is a problem of SNMP status, but when I go to the printer properties, Ports and select "Configure Port", I get an error message "an error occurred during port configuration", "this operation is not supported", so I can't uncheck SNMP, as suggested elsewhere.  Any ideas?

  Thank you

  Philippe

  Hi @Philip4,

  Welcome to the community of HP.

  I read your post on your HP Officejet Pro 8620 having connection problems, and I want to help out you.

  Try the link below, there are several possible solutions to your problem. Try all the steps in order and let me know the results as well as of the problems or the error codes you are experiencing.

  HP printers - printer 'offline' status message (Windows 10)

  I hope this helps.

  If this help will testify of my answer by hitting the thumbs to the top slot

  Click on the button "Accept as Solution" if I helped you reach a solution.

• Printer Offline Message When you try to print the Office Word doc

  Message from the printer offline.  HP shows printer status is online with wireless network and computer ASUS says is in line with wireless network and internet but when I try to print a word doc it does not print.  I get a message that the printer is offline.

  Hi Robin,

  Are you facing this printer offline error when you try to print from Microsoft Word?

  Error "the printer is offline" message on the computer and the printer does not print. Offline indicates that the computer has lost a direct communication with the printer.

  I suggest you try the steps from the following link and see if that helps.

  "The printer is offline" Message appears on the computer and the printer will not print: Windows 8
  http://h10025.www1.HP.com/ewfrf/wc/document?cc=us&LC=en&DLC=en&docName=c04249080

  I hope this helps. Let us know if you have other problems with Windows in the future.

• HP Laserjet P1606dn: Printer offline

  Everytime I go to print, or the printer will automatically print letters nonsense at the top of each page (printer continues to fuel the continuous pages unless I have stop) OR it will say it is disconnected. Recently, my husband removed the printer in system preferences to start a clean slate. For some reason, now, the printer cannot yet be read to add in the preferences system (printers). All solutions? Thank you!

  Hi @RAKLER,

  Welcome to the HP Forums!

  I read your post that your HP Laserjet P1606dn printer keeps going offline. I'm happy to help you!

  Please, try the procedure described in this guide, "printer offline" or "printer not responding" Message (OS X)and let me know the results!

  If you are unable to reach a resolution, please click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

  I hope hear from you soon!

• DeskJet 2546 b: Wireless print job stays in queue and poster printer offline after the upgrade to Windows 10

  I write a fix I found for a pretty annoying problem involving 10 Windows and HP wireless printers.

  My Deskjet 2546-b printer was printing OK wireless to the point 8.1 of Windows until that I upgraded my computer to Windows 10. Immediately after I upgraded to Windows 10, I could not scan, so I reinstalled the printer software and has worked for a day or two and then the printer would print not unless I restarted the printer or the computer - sometimes 2 or 3 times. This went on for a few weeks, sometimes it would be nice, sometimes, usually after the computer restarts, he would simply go offline. Once, he went offline 3 times when I was printing about 20 postage labels, recently he went 1 week without any problems.

  Long story short, after a lot of troubleshooting and to help a friend to HP, I found the problem to be associated with the WSD/service Port in Windows 10. My printer still maintains a stable connection with my Netgear router (wireless to the printer light stays on blue) and I was able to scan from the HP software and I could ping the printer... but printing would be just stuck in the print queue (the spooler service) and the printer showed offline in the queue, hardware and windows devices , or when printing from a program like Windows.

  I learned that if I went in devices and printers, until I sent a print job, if the printer showed offline, I could save time by restarting the printer simply and he would come every time (less painful) online.

  

  But it's just a solution and not a solution.

  Nothing worked... not even print and scan doctor. The final fix that worked was to define an IP address manually for the printer, and then I put the print driver to use a standard TCP/IP port.

  Here is the step by step. Your printer must already be connected to your network (solid blue on printer).

  Step 1: Make sure your printer uses a manual IP address

  (1) to obtain the IP address of your printer:

  • If your printer has a control panel with a menu, it's easy... Just look in the settings menu without wire/report and write your printer IPv4 address.
  • If your printer is not a menu of fancy and repower the computer and printer HP Print and Scan Doctor network menu display use (wireless), or you can connect to your router from a web browser (usually 192.168.1.1) and look at attached IPs (like me). Some printers can also print a report of the network when you hold down some buttons everything back up and running, but you will need to search the web site of the Internet or HP to find the process for your printer model - the report displays the IP Address of the printer.

  (2) once you have the IP address of the printer number, type this information in a web browser... like 192.168.1.x (where x is the last number of your printer)

  Web page of the printer should find - otherwise, use another browser (you can use a tablet or iPad if you want). HP has several different forms of printing of web pages (embedded web servers) depending on your printer model, but they all have a large number of parameters.

  (3) since the network tab or section, look for a manual IP address configuration.

  

  (4) suggest an IP address or type in a new.  I've personally used suggest and then replaced by the last number 241. You want to use a high number, something in the order of 240 to 250 to reduce the risk of problems caused by your router assign this number to something else on your network. Note the 4 digits for the new IP address manual, you will use them later.

  5) click apply and close the web page of the printer.

  Step 2: Make the print driver using the manual IP address of the printer

  Open the devices and printers in Windows, right click on your printing device and select printer properties. Follow the prompts to get the WSD port and on a new local port...

  

  1) click on the ports tab.

  (2) add the Port.

  (3) click on after the first screen, and then click new port type.

  (4) enter the IP address of the printer.

  (5) next.

  (6) select the new port.

  7) click OK.

  You have now two pilots displayed in the printers and devices window, you can now print... but you might not be able to scan and the HP printing software may not work as he might want to lets you add a new printer when you open it... If Yes, proceed to step 3.

  Step 3: Remove print devices and install a new one.

  Need to do this to get the software back HP synchronized so you can scan.

  (1) right click 2 print devices listed in the window of your printer and remove them by clicking on remove device.

  (2) open the HP printer Assistant software (from the icon on the desktop or you can search Windows by using the name of your printer).

  (3) installation/add a new printer... go fast and a new device icon is added to the printers and devices window.

  4) return to the printers and devices window and open the properties of the printer again for your printer icon.

  5) go to the ports tab (yet) and you'll see a new selected WSD port, select Port Standard, you created earlier in step 2.

  (6) you have now two print devices in the window (again), but now everything should work.

  These two devices alone from here on out. Do not remove one and everything should work fine. At least it worked for me. I hope it works for you. I'm hoping a Windows update resolves this problem soon, I see many people who cannot print or scan wireless after they upgraded - not just the stuff of HP.

• HP-Pavilion 17 Notebook pc / printer offline

  I have a printer Canon MF-4800. Fine prints of the internet from my wifes HP computer. My HP Pavilion 17 is connected to the printer. Print a page of test ok. Error message when I try to print online. Says printer offline. The printer is online. Symbol of WiFi blue is fixed. Another computer works fine with the printer. I've upgraded to 8.1 Windows with my computer. Any ideas?

  Thanks for your reply. I solved the problem after that I posted on this site. I went on my page that lists the devices and their photo printers. I had 3 different pictures of my Canon printer. One of them was checked off as the default printer, but it wasn't the functional printer. I moved to another picture of the printer and checked as default printer and it printed fine online. Thank you.

• HP Photosmart 5510 'Printer offline' show

  To the right,.
  
  I started having a problem with my HP Photosmart 5510 - running on a Mac OS x 10.6.8 computer wirelessy.
  
  Until yesterday, I was able to print wireless towards her, even when he was asleep he wakes up and print.
  
  Now, however, I get a "Printer offline" message whenever I try to print what he's awake or not and I have to turn on the printer and on again before it prints.
  
  My printer HP utility can see the printer and it is connected to my network.
  
  Any help would be appreciated,
  Thank you
  Ronan

  I found this on the Apache site:

  "You unexpectedly see an Apache HTTP Server installation page when you visit a Web site. If you sent us mail because you have seen a page saying "it worked!" (or something similar indicating that Apache has been installed) on your screen or a Web site you have visited, please go back and READ the page. It must also specify what happens. The page is the equivalent of a demo or the Readme file from a Windows installation of the application; It is intended for the person who has installed the software and is supposed to show that the installation has been completed successfully. The problem you are experiencing has nothing to do with us, and we cannot help you. You must contact the webmaster of the site. If the site is www.foo.com, for example, try to send mail to . If it is www.toddsbeer.org, send an email to . And so on. »

  I think that there is something funny, with (probably your DNS of ISP) your router's DNS settings.  You can enter the configuration of the router and change the google DNS or OpenDNS DNS?

• E - aio HP Office Jet Pro 6830: HP office jet pro 6830 e - aio printer offline

  After reset the printer finally save it finally worked last night and now I am trying to print a document to my insurance and it keeps saying printer offline.

  In my remote control panel and the list of printers, I have HP OfficeJet Pro 6830 (network) status offline

  also, in printing preferences, all shortcuts printing are locked?

  Aprild

  Hi aprildlyon,

  I'm sorry to hear that your printer displays "printer offline".

  Here is a document , you can follow to solve this problem.

  I hope that this solves the problem for you.

  Jean

• I can't get my printer to print 'offline' online

  I went into the print that and tried to uncheck PRINT offline and it won't allow me to uncheck. What can I do to disable this so that my print jobs print?

  Hi,

  Thanks for posting your question in the Microsoft Community.

  From the descriptions of the question, it seems that your printer will not online to print to offline mode.

  I imagine the inconvenience that you are experiencing. I'll help you fix the problem.

   

  To help you solve the problem, I would appreciate if you could answer the following questions:

   

  1. what operating system is installed on your computer?

  2. What is the brand and model of the printer?

  What version of the operating system Windows am I running? :

  http://Windows.Microsoft.com/en-us/Windows7/help/which-version-of-the-Windows-operating-system-am-i-running

   

  Follow the steps below to change a printer connection Online:

   

   

  To resolve this problem, you need to change your printer settings of the offline online.

  a. open the start menu and click on the "devices and printers". This will open a window with a list of the printers currently installed on your computer.

  b. double-click the icon of the printer that you want to change online. The status of the printer appears in the form "printer: Ready" or "printer: offline.".

  c. click on "printer: offline" and the menu of the printer. Click on "Printer" in the menu bar and uncheck "Use printer offline." This action will change the printer from offline to online mode.

  For reference:

  Why can I not print? : http://windows.microsoft.com/en-US/windows7/Why-cant-I-print

   

  I hope that the information above helps you.

  Your response is very important for us to ensure a proper resolution.

  In the future if you fall on any question relating to Windows, please do not hesitate to post your request here on Microsoft Community, we will be more than happy to help you.

• Photosmart 5520 now say 'printer offline' all the time and can not print

  I have a Photosmart 5520 which is brand new.  It was working fine and now when I try to print to it continues by saying "printer offline" and prints get stuck in QC the printer is NOT in offline mode and everything seems fine. Please HELP, I need to be able to PRINT to my printer... I use a MAC with OS 10.6.8

  I was printing to device... fine now for 3 days, going beyond the printer (as.)

  Hello djmastermurph,

  Welcome to the HP Forums! I understand your concerns with your Photosmart 5520. How is the printer connected? USB or wireless?

  Please follow this entire document of HP "Printer is off-line" Message appears on the computer and the printer will not print make sure you only choose your appropriate operating system.

  Let me know if this paper solves your problem or not.

  Impatience on your part.