Printer is offline

How can I turn on the printer c5500?   He is offline now

Hi, Whiteflyer (2),

What version of Windows are you using?

Try steps listed here

Or here

Step 1: Run the fix it tool in the following article and check.

Problems printing and printing errors
http://support.Microsoft.com/mats/printing_problems

Step 2: Clear the check are to use printer offline.

1. click on start > Control Panel > printers and faxes.

2. right click on the printer and clear the checkbox for use printer offline.

Step 3: Make sure you have the latest service pack installed on the computer.

Read the following article that could be useful for you.

The new status of the printer is "offline" after you remove a print queue and then restart a Windows computer
http://support.Microsoft.com/kb/2027593

Tags: Windows

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