Printer is on line will not

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• HP Photo Smart 110 will print and copy but will not scan for Mac.

  Recently switched to Mac computer HP. My HP Photo Smart 110 will print and copy but will not scan for Mac. I need to download a program for my Mac for scanning?

  Thank you!

  OK, take a look at this document; http://support.HP.com/us-en/document/c03379337

  Scroll to the frequently asked questions and click on one of the way to analyze the options. It really depends on how you installed your printer, but you should be able to use the print window & scanning.

  Let me know if works

• Printer is offline and will not print documents

  Printer is offline and will not print documents, the rocker switch "Printer offline" option is not available and it is constantly check on 'printer offline '.

  How can I fix this so I can print the necessary documents?

  Hello destiny.

  Welcome to the Microsoft community. I appreciate your efforts to resolve the issue. I will certainly help you with the problem you are experiencing.

  The description of the problem seems a little unclear and I wish I had a better understanding before you start working on it. I would be grateful if you could help me with more information.

  • Is the printer connected directly to the PC or it is on a network?
  • What is a printer wired or wireless?
  • What is the brand and model of the printer?

  Try the following and see if it helps.

  Method 1: Disable Antivirus

  If you have installed any third party such as antivirus or firewall security software, I would say you temporarily disable and check if it works.

  Disable the anti-virus software

   

  Important note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you need to disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attack.

  Method 2: Update the drivers for your printer.

  For more information, see these links:

  Updated a hardware driver that is not working properly:
  http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly

  Find and install printer drivers
  http://Windows.Microsoft.com/en-us/Windows7/find-and-install-printer-drivers

  
  Method 3: Restart the print spooler service.
  You must be logged on as administrator to perform these steps.
  a. open administrative tools by clicking the Start button, then Control Panel. In the search box, type administrative tools, and then click Administrative Tools.
  b. double-click on Services.  If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.
  c. right-click the print spooler service and then click Properties.
  d. on the general tab, next to startup type, make sure that automatic is selected.
  e. If the service is not already running, under Service status, click Start and then click OK.  If you are prompted for an administrator password or a confirmation,
  type the password or provide confirmation.

  If nothing works, then manually add the printer to the local port and check.

  Method 4: Manually add the printer to the local port.

  a. go to control panel and click on devices and printers.
  b. click Add a printer, and then select Add a local printer. Click on create a new port. The default value in the drop-down list is Local Port. Don't change that.
  c. click Next.
  A dialog box appears for you request that you enter a port name. Type the name of \\computer name\printer.
  d. type your user name and the name of the printer (name \\PC\printer)
  e. click ok and exit.

  See also:
  http://Windows.Microsoft.com/en-us/Windows7/share-a-printer

  http://Windows.Microsoft.com/en-us/Windows7/file-and-printer-sharing-frequently-asked-questions

  Hope this information was useful. Let us know the results once you have tried these methods. We will be happy to help you further.

• My HP Officejet 4500 printer all-in-one will not print web pages

  My new printer will not print anything when I try to print selections as a route on a web page of travel.
  Other features of the printer works k o such as print emails.
  I have Windows 7 Professional 64 bit system.

  "My new printer. »

  For a newly installed printer, you may need to reset some hidden preferences, print.print_printer, in particular, for Firefox to recognize the new printer.

  • See-> http://kb.mozillazine.org/Problems_printing_web_pages (see "Reset printer")
  • See-> http://kb.mozillazine.org/About:config

  If this answer solved your problem, please click 'Solved It' next to this response when connected to the forum.

  Not related to your question, but...

  You may need to update some plug-ins. Check your plug-ins and update if necessary:

  • Plugin check-> http://www.mozilla.org/en-US/plugincheck/
  • Adobe Shockwave for Director Netscape plug-in: install (or update) the Shockwave with Firefox plugin
  • Adobe PDF plug-in for Firefox and Netscape: Installation/update Adobe Reader in Firefox
  • Shockwave Flash (Adobe Flash or Flash): updated Flash in Firefox
  • Next generation Java plug-in for the Mozilla browser: install or update Java in Firefox

• HP 4650: HP 4650 black print cartridge (63 HP) will not be printed

  In February 2016, I bought a new HP 4650 printer for a seasonal vacation home and it worked perfectly during the 3 months we were there. We returned home in July 2016 of holiday and the 63 HP black cartridge would not work and a new one has been purchased and installed. We have used the printer in just 2 weeks and not very well. Now in October 2016, we go home and again once the printer will not print black cartridge HP 63 is shown as almost empty of ink, which, after only 2 weeks of light, use in July.

  Why don't the 63 HP black print now even if it shows is not empty no ink? And why the cartridge last a very short time, two weeks of very clear use in this case?

  What is happening is that the ink print heads are drying up a lack of use.

• ENVY 100 all-in-one: Envy 100 printer all-in-one - will not glossy paper 250 gsm

  Difficulties that the printer will not accept 250 gsm paper past the printhead.

  Followed him orders for cleaning rollers, reset by disconnecting the power and brought etc. cartridges.

  I note others have had the same problem which seems to have been set by a semi of hardware reset. How can I get the required for the semi reset procedure?

  Thanks in advance.

  Welcome to the @noxasforums.

  I saw your post about your Envy 100 not pulling by glossy paper 250 gsm and wanted to answer you! I checked the specs for the Envy 100 and as you can see below, the printer should take in if you use a format supported below. Maybe you can try the steps from the link I posted for you. I think the cleaning rollers should help. You can also try to select different types of paper to see if one works better than the other.

  Let me know what happens!

  • HP ENVY 100 (D410) and 110 (D411) e-all-in-One Printer Series - 'in paper' Error Message displayed the ENVY and the printer isn't looking upwards or the paper feed

  Tip: Make sure that the printer is plugged directly into a wall jack, avoiding bars power and surge protectors. This ensures that the printer is full on.

  

  Testify of my answer by pressing the thumb in the air below and hit the "accept as Solution" button, if I have you helped a resolution!

  Good luck!

• HP TouchSmart 4600 was printing find, but now will not print from Adobe

  I was printing fine, but all of a sudden when I try to print a form in Adobe format, it will not be printed.  First I get a dialog showing progress, then a 2nd box 'Print to file' output file name must be filled in, but it does not print the page.  ?????

  Hi Patricia,

  ·         Did recent changes to the computer?

  ·         Are you able to print from other applications?

  In the meantime you can check out the article below:

  Resolve PDF printing problems. Acrobat, Reader products affected

  http://kb2.Adobe.com/CPS/873/cpsid_87346.html

  I hope this helps.

• HP C7180 printer driver / software download will not install network printer on Vista 64-bit.

  The printer is visible on the page computer & devices & also in the router configuration page, however during installation becomes 2/3 of the way through it asks you to choose the printer that you want to install and the printer is there and you click on it, then he asks how you want to install, wireless or directly connect with a cable to the router and you have chosen the cable the following page opens and a progress bar appears and it stops and says it can not a printer, then he ends by installing... its frusting because it leaves no driver in Device Manager and all other software it installs, does'nt work... Tried different configurations to install 7 times... No good must always uninstall it... You can buy a cd of HP for $10, but the version of the software on the cd was released in 2007. the 2009 version which you can download just will not work... Any suggestions... Please direct any replies on the forum, or personally to * address email is removed from the privacy * ... Thank you

  Bob Starke

  PS-4months have passed and several updates KB - took the risk and installed downloadede IE9, then ran an SFC... Still corrupt system files... Uninstalled it & presto - no file corrupted... Now the case #1165316803... have not yet heard back... Ho-hum...

  Hello

  • Have you tried to connect your printer manually (not through the router, but via a USB connection)?

  The problem is related to the HP software. Then I suggest that you contact HP support for assistance.

  http://WWW8.HP.com/us/en/support-drivers.html

• Printer LaserJet Pro (P1102W) will not contribute to that.

  I don't use a lot of this printer.   I have printed probably less than 50 sheets since.  It is on the original cartridge when I bought it and the guarantee missed.    It will not feed into.  I tried to plug it into a different plug in another room.  I tried with and without the USB cable is connected.  I also tried a different power cord.   It will not feed into.

  I hope that I shouldn't take in repairs becaue, I probably won't.  It would probably be cheaper to buy another, but another brand.   I'm just glad I didn't buy the spare pricy cartridge before he died.  Any suggestions on how to register this printer?  I really liked it is of compact size.

  Hi @Cristan ,

  I see that you are having problems with the printer power on/off do not. I would like to help.

  You have pretty much covered all the steps I have provided. I met this document you can check where something might have been missed. Printer will not turn on or respond when the power button or power switch is pressed.

  Make sure that the printer is connected directly to a wall outlet. (do not use a hub or a surge protector) This ensures that the printer is full on and can help this situation.

  If the power cord of the printer has worked on a monitor, we can rule out the power cord at the origin of the problem.

  I would try another outlet using an another breaker, just to rule out it.

  You may contact HP directly if you like, to see if they have a replacement option for you or for a trade in option to 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number. http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

  Good day!
  Thank you.

• Print job Photosmart 8180 will not delete. Printer error mode.

  My 23 page stopped Mid-page print job short of 9 pages. I tired to restart that has not worked. I then went to cancel and he says that the deletion but it is not. It will not have any other impression. It says 1 document in Quebec and printer in error mode. How can I delete the job?

  Hi Gingercoconut,

  I see by your post that you are unable to delete the job stuck in the print queue.
  I'll be happy to help you.

  I've included a URL to find out how to restart the print spooler and empty folder of spooling print to delete the job stuck in the queue. How to clear the current queue in Windows Vista & Windows 7.

  You will need to go back and try and delete the task in the queue again.

  If you're still having problems, then restart the computer.

  What operating system do you use? How to find the Windows Edition and the Version on your computer.

  I hope this helps.

  Thanks for posting on the HP Forums.
  Good day!

• Printer HP Photosmart B109am - will not print a worksheet.

  I just installed this printer on my desk.  The problem I have is that it will not print a worksheet that I made previously, it allows to print word documents.  I have Windows XP on my computer.  When I try to print the worksheet, an error appears on my computer saying: "Microsoft Works, out of Memory."

  Can anyone suggest what could be the problem?

  Hello.    Since my last post, I was able to fix my problem.   Before when I tried to print landscape I just went into my layout, orientation and clicked on the landscape.   But with this new printer, I also change the margins so and it seems to work.   I don't know why this happens with a spreadsheet, as I've not had to do with a word document.

  Thanks again for your help.

• HP laserjet 1536: printing problem, the document will not be printed. It will print numbers on one line on each page

  Do not print the print in the English format and symbols jumbled requests. It prints a line on a single document holding all my paper from the paper tray

  You driver is the wrong driver or it is damaged. Suggest that you turn the printer off. Now to the computer go into devices and printers and delete the printer. Now turn off the computer and turn it back on and make sure that the printer is no longer in devices and printers. Now turn on the printer and the computer should see the printer and try reloading. If she does not see if it works now. If it does not report back for further instructions.

• Envy4500: Computer says printer is offline and will not print, but it's online

  I jumped through all the hoops of tech and there seems to be no perfect solution to this problem. However, can I change my settings wireless direct on with security on without security on Off, and at any time, I am doing this, work in Quebec will begin. But I have to do it almost everytime I have print something. I need to scan from my remote IO. Let me know if HP has a better solution. Obviously, the computer is not properly talk to the printer. I started having this problem after Windows 10, but yet curiously, so I don't think it's a matter of Windows.

  Hello
  
  Thank you for using the HP Forums.

  You can try this:

  Creating a TCP IP port
  
  1. print a Configuration Page to get the printer IPv4 address (you can also tap on the icon wireless on the front panel of your printer to obtain the IP address)
  2. on your PC, go to the Panel control, devices and printers, right-click the printer and on the left, click printer properties, select the Ports tab.
  3. click Add Port, select the Port TCP/IP Standard, then New Port and follow the instructions in the wizard.
  4. Enter the IP address of the printer.

  Note that you can ALWAYS go back to the original port the HP software installed by selecting the HP port on the Ports tab (in the properties of the printer)

  Hope that helps!

• install new printer Epson WF-2530, will not install scanner drivers error message ' could not launchrequired program during installation, check the installation disc, and then run the installation again.

  having a problem installing drivers for a new Epson printer scanner all in a WF-2530 on my desktop using windows vista

  error message "could not launch the required program during installation, check the installation disc, then re-run the installer.

  I managed to install the software on my laptop using windows 7.

  spending some time with epson tech dept, after several attempts to solve the problem, they advised that it was a problem with the microsoft software.

  have tried to install it on the internet from the site of epson, but same error

  any help would be greatly appreciated

  < have="" tried="" installing="" over="" internet="" from="" epson="" website="" but="" same="">
  Do you mean that you have downloaded the Epson driver?

  http://www.Epson.com/cgi-bin/store/support/supDetail.jsp?BV_UseBVCookie=Yes&infoType=overview&OID=209709

  Try using the wizard adding printer in the Control Panel, printers. In the wizard, select EPSON under manufacturer. If you don't see your printer in the list, click the Windows Update button. It will take several minutes (about 20) be patient, Windows updates the list. You should see a hard drive activity during the update.

  If that wouldn't work, try to run the System File Checker:

  Use the System File Checker tool to troubleshoot missing or corrupted on Windows Vista or Windows 7 system files
  http://support.Microsoft.com/kb/929833?WA=wsignin1.0

• C5280 printer cartridges error and will not clear.

  IT SAYS REFER TO PRINTER DOCUMENTATION. WHERE IS THE DOCUMENTATION. THE OPERATING SYSTEM IS WINDOWS 7, THAT THE PRINTER IS CONNECTED TO A HP PAVILION SLIMLINE. I REINSTALLED THE TWO INK CARTRIDGES AND STILL HAVE THE PROBLEM. Thank you

  I understand that you have found a printer error cartridge on your printer.  I would try using this document it does not list your specific error message, but I think that it will solve your problem.

  Let me know if it helps.