printer is unresponsive to the computer.

Similar Questions

• My Lexmark printer stopped working and the error message says "printer cannot communicate with the computer" (from "twisted into the USB pins?).

  When my printer stopped working because of error messages about "printer cannot communicate with the computer" (from "twisted into the USB pins?), I tried to change to 2nd USB port without success. I tried a new cable; that did not help.

  Then I uninstalled and reinstalled my Lexmark printer and changed the error message. Now, the printer does not work because "the USB device is not recognized."

  I tried to update the chips; Use 1 USB port; and using the old cable, all this without success. I checked the connections of the cable to the printer and the PC and turn on the printer and goes off; I'm out of ideas. Any other suggestions?

  Hi ChristineKrause,
   

  Here are some links that might help you:

  Peripheral USB is not recognized when you attach it immediately after that your Windows XP computer comes out of standby or hibernation

  Advanced troubleshooting tips for General USB for Windows XP problems

  Try the steps listed in the items mentioned above and see if that helps you solve the problem.

• Dell V313 printer cannot communicate with the computer

  When I try to print from my Acer Aspire Windows 7 on my dell v313, I get the message "communication not available - the printer cannot communicate with the computer. It's already happened, but when I restarted the computer it would print. Now, it won't. I replaced the USB cable and downloaded the last Cabinet V313 - and the software. Ink cartridges are filled. I am holder of a horse's hoof and a 4 leaf clover; but nothing works. What can I try now? Thanks for any help,

  Mike

  Mike,

  You can try to disable the ToolTips of printers. If the printer is wireless, try channel 11 in your wireless router. You can also try to remove computers printer scan list and then restart the computer and see if it prints.

  Start, Control Panel, devices and printer, your printer, printing preferences, advanced, more control options. Tell him to never show. The problem with this setting is that you can not tell if you are weak of ink, printer jams, etc..

  

  Rick

• How to connect the printer wireless hp with the computer?

  * - Original title - the printer printing

  How to connect the printer wireless hp with the computer?

  HP all what you need to be able to complete the task... See here...

  http://h71036.WWW7.HP.com/HHO/us/en/EP/articles/Wireless-Setup-Wizard.html

• Photosmart 130 for windows 7, had to install a new driver, now its photosmart 330. I followed the instructions but it will not print an image of the computer.

  Photosmart 130 for windows 7, had to install a new driver, now its photosmart 330. I followed the instructions but it will not print an image of the computer.

  There is no Windows 7 driver for your printer, BUT...

  HP provide instructions that should get your printer working at least... follow them to the letter...

  BTW, the printer MUST be connected through a USB cable...

  http://h10025.www1.HP.com/ewfrf/wc/document?DocName=c01796821&LC=en&DLC=en&cc=us&product=75939&lang=en Mike Hall MVP - Windows Desktop Experience http://msmvps.com/blogs/mikehall/

• "Error please make sure printer is connected to the computer" when installing HP Photosmart 5515.

  Original title: my HP Photosmart 5515 will be OK: print/copy/scan to memory card. BUT...

  Running Windows 7, new printer installation, I tried HP site and Instruction Book, uninstalled and Reinstalled.

  Same problem each print/copy/scan time.will memory card OK. BUT does not connect to my laptop to scan to the computer wireless or wired, it rises "year error occurred while scanning, please make sure that printer is connected to the computer.

  Hello

  Method 1:

  I suggest you run the automated FIXIT from the link below and.

  Diagnose and automatically fix problems printing and printer

  http://support.Microsoft.com/mats/printing_problems/

  Method 2:

  I also suggest you to go through the steps mentioned in the link mentioned below and check.

  Scanning problems? Try the HP scan Diagnostic Utility

  http://h10025.www1.HP.com/ewfrf/wc/document?DocName=c02114802&cc=us&DLC=en&LC=en&product=5063608&tmp_track_link=ot_search#N97

  HP Photo smart 5510 and 6510 e - all-in - One Printer Series - a 'connection error' or "Computer no. detected" Error Message appears when trying to Scan from the printer control panel

  http://h20000.www2.HP.com/bizsupport/TechSupport/document.jsp?objectID=c02917811&lang=en&cc=us&TaskID=101&ContentType=SupportFAQ&prodSeriesId=5159859&prodTypeId=18972

  See also:

  How can I get my PC to see my Photosmart printer of 5515 via my wireless network

  http://h30434.www3.HP.com/T5/printer-networking-and-wireless/how-do-I-get-my-PC-to-see-my-Photosmart-5515-printer-via-my/TD-p/1171265

• HP All in One printer will communicate with the computer.

  Original title: HP PHOTOSMART ALL IN ONE PRINTER C4480

  MY COMPUTOR KEEPS TELLING ME IT IS THERE HAS NO COMMUNICATION WITH MY PRINTER, I TRIED TO DOWNLOAD AND INSTALL FROM THE NETWORK DRIVER INSTRUCTIONS TO FIX THIS PROBLEM WITH NO NO SUCSESS I SHOULD THROW THIS PRINTER AND BUY ANOTHER

  Hello

  ·        What operating system is installed on your computer?

  ·        What is the exact error message that you receive?

  I suggest that you follow the steps in the link and check if that helps:

  Printer in Windows problems

  http://Windows.Microsoft.com/en-us/Windows/help/printer-problems-in-Windows

  You can also check: http://h30434.www3.hp.com/t5/Other-printing-questions/HP-Photosmart-C4480-All-in-One-gives-error-from-HP-Solution/td-p/105711

  Printing problems? Try the HP Print Diagnostic Utility

  http://h10025.www1.HP.com/ewfrf/wc/document?DocName=c02114788&cc=us&DLC=en&LC=en&product=3418705

• Canon PIXMA MG5220 Photo-All - in - One Printer - my printer print when connected to the computer, but not when it is wireless

  Window indicates that my new printer Canon PIXMA MG5220 Photo All in One Printer is compatible with my Dell Inspiron E1705, my printer prints so that connected to the computer but when I try to print wireless, it does not work. The printer is wireless and I have a wireless cable modem, what am I I lack to the printer wireless?  Please advise.

  Hi LouiseFarmer,

  It seems there is a problem in the basic WIFI the printer setting.

  I suggest you show the manufacturer's Web site to learn more about the drivers and the printer setting to print via WIFI.

  http://USA.Canon.com/Cusa/consumer/products/printers_multifunction/photo_all_in_one_inkjet_printers/pixma_mg5220#MiscWirelessHelp

• Software HP C4380 printer causes delays when the computer starts.

  I don't know what triggered the problem. I had unplugged the printer and reinstalled. Now, when the computer starts, it hangs for 2-3 minutes seeking a device to the USB location 0. That remove the HP software solves the problem. I installed with the latest HP drivers and tried to use only the printer drivers without the scanner software. If I avoids the HP software, Windows installs with a Jungo win driver that causes the same result. It could have been an update of my Windows XP Home SP3 in the meantime I demolished the printer and reinstalled, but I can't follow any other changes.

  Now the printer is useless because of this problem. HP forums suggested disabling a program of tracking of HP under Services.msc, but who has also failed to solve the problem. Any suggestions?

  check the clean boot state, this might help you http://support.microsoft.com/kb/929135

• Ink Advantaje Deskjet 3545: printer does not detect the computer

  When I try to scan something, the printer displays a message saying:

  "No found computer."

  Make sure that the printer software is installed on your computer, and that 'send to the computer' is enabled.

  But it is set up correctly, and when I print from the computer via USB, it prints very well.

  @Tuti_Delme

  Update to improve performance of the printer HP Deskjet 3540 series firmware

  http://ftp.HP.com/pub/softlib/software13/Printers/HPDU/DJIA3540_VR6/HPDeskjet3540series_MLM1FN1449AR_x86_000_003.exe

  Then try to run this.

  HP printer install wizard for Windows

   

  http://ftp.HP.com/pub/softlib/software13/COL50403/MP-150580-2/hppiw.exe

  After that.

  HP Print and Scan Doctor

  http://ftp.HP.com/pub/softlib/software13/COL50849/MP-145514-4/HPPSdr.exe

  REO

• Printer has paper, but the computer says that it is paper and print not web

  I have trouble getting the computer to recognize that the printer has paper. The printer prints copies that I put in, but when I want to print from the web, it doesn't let me do; He told me just the printer's paper. I printed a few pages on the web yesterday without any problem at all. I have a HP Deskjet F2430.

  just do a restore to an earlier date and which corrects the problem.

• HP Officejet 4620: portable printer communicates only with the computer

  Last home had this printer set up under the name of wireless. lost connection cables so had to buy a new one. Printer goes and copies, scans, etc. Have unplugged, said prayers, and still it wont connect. Just bought new cartridges so you don't want to throw it out the window right away!

  Document is the printer online. Mark Exclamination (troubleshooting) appears on the printer control panel

  Hi @chaloupay,

  I'd love to help you with your Officejet 4620! Thank you for taking the time to post in the Forums of HP.

  I understand that you were able to print until recently, and now you see an exclamation point on the screen of the printer. Performing printing and Scan doctor could help. HP printing and doctor Scan is a free utility (tool) that allows to quickly resolve problems printing, scanning and connectivity, including but not limited to:

  • Connectivity:

    USB: Check that the USB connection from your computer to the HP product works properly.

    Network: Verifies that the network connection between your computer and your network is working properly.

  • Device Status Test: checks the errors of the device, such as paper, paper jams, stands transport and paper issues and provides instructions to resolve the error.

  • Driver: checks the driver missing or corrupt files.

  • Device Manager: check the problems in Device Manager that could prevent printing.

  • Device online: check if the product has been suspended or put in offline and then sets the State back in line if necessary.

  • Print queue: checks and clears pending print jobs in the print queue (a newspaper for printing waiting to print).

  • Port Match: check the port settings for the HP product.

  • Device conflicts: check the conflicts with other drivers, such as the other brands of printers.

  • Ink issues: check the cartridges and the ink levels for issues that affect the print quality.

  • Print settings: check and adjust the print quality settings.

  • Test print: print a test page for the assessment of the print quality and provides options for cleaning and if necessary print head alignment.

  • Scan tests: check the scanning mechanism, drivers, and registry entries.

  Source:try the HP Print and Scan Doctor for Windows

  Click here to download and run the print and Scan Doctor > > www.hp.com/go/tools

  If this does not resolve the problem, after back and let me know if there are all the symbols except the Green checkmarks and what they are next of course. The key is not always easy to find that the key and the box are both in a green circle.

  • If you see only the Green checkmarks (), the tool did not find any problem.

  • If you see green sides (), the utility identified a problem and fix it automatically.

  • If you see yellow exclamation points (), the test failed and requires monitoring of the user, but the step was ignored.

• If you see a red X (), follow the onscreen instructions to fix the problem.

Please let me know if that solves the problem, or if you need assistance. In fact, if this helps you to find a solution, please click on the button "Accept as Solution" down below in this message.

Thanks, I look forward to hearing back on your part.

• HP Envy 4504: Printer prints well recognized by the computer

  Hello

  My printer does not print despite the right driver installed etc.  My computer recognizes the printer, and it is defined as the default value.  I used print and scan doctor several times without success.  It recognizes the printer but then when it goes to the "communicating with your printer" window, the green line gets three quarters along and then it just stays at that.  Printer is connected via usb.

  The other info I have for you, is my computer crashed a week ago (has been hacked) and therefore had to have everything (including windows) re-installed (done by a professional not me :-)  Etc. print driver has been reinstalled at the time (from online), but has not worked since.

  I would be very grateful for any help that you can provide as I use the printer for my home business.

  Hi @HelenMay,

  Thank you for visiting the Forums from the HP Support! I understand since your WIndows 8.1 computer crashed, you are able to print to your HP Envy 4504 nolonger. You have the software and drivers resettled but when you attempt to print it is unable to communicate with the printer.

  I would like you to follow the steps below:

  1. perform a clean boot: How to perform a boot in Windows

  2. now, go ahead and use the System File Checker: use the tool File Checker system to repair missing or corrupted system files

  3 uninstall/reinstall:

  1. disconnect the USB key if you use a direct connection.

  2. remove the software HP Envy 4504 to uninstall from the control panel of your computers an option of the program.

  3. restart the computer.

  4. make sure that all the software 4504 envy has disappeared from the list of programs, but also your HP folder listed under all programs in your Start Menu.

  5. now, go ahead and start to download and install your Windows HP Printer Driver and software for a USB cable connection

  * DO NOT CONNECT USB UNTIL THE SOFTWARE INVITES YOU TO *.

  Here is the link for the software and drivers:

  HP ENVY 4500 e-all-in-One Printer series full feature software and drivers

  6. go ahead and print a test page.

  7. If you are unable to print a test page, please run the HP Print and Scan Doctor- designed by HP to provide users with troubleshooting and problem-solving features needed to solve many common problems encountered with HP print and scan products related to Windows computers.

  Please let me know if it was successful! I'll watch for your reply.

  Thank you

• Trouble Shooting basic steps if the printer cannot communicate with the computer.

  Here are the steps to follow if your printer has problems to connect to a computer for basic troubleshooting.

  USB:

  1. Make sure that the USB cable is connected sucurely at both ends.
  2. Make sure that the USB cable is connected directly to your computer.  If you have a USB hub between the printer and the computer, it can cause communication problems.
  3. Make sure that your do not plug the USB key into a USB 3.0 port.  HP printers do not work with USB 3.0 connections and can prevent the computer to see the printer.
  4. Make sure that the USB cable is less than 6 ft.  No more 6 ' can generate signals lose who will cause problems of miscommunication.
  5. Have a backup USB cable.  The truth is USB cables are good markets for be sold at low prices.  Sometimes they last for years without any problem.  Sometimes they are bad when buy you them.  It's really just a matter of chance.  The chances of getting a bad store fees are quite low, but it happens and it never hurts to prepare.

  Wireless and Ethernet:

  1. Follow all the steps in this document.  Do step in the document will ensure that your printer on the network and has a stable connection.  The only thing to change is under the fifth step.  Under the fifth step, it tells you how to set DNS information on your printer.  It tells you to use the IP of your router.  Do not.  Use the public DNS to Google for favorite 8.8.8.8 and 8.8.4.4 for the alternate.  The reason why I use Google DNS is twofold.  (1) HP printers seem to connect better with Google DNS.  (2) If your printer has web services, web services have a better chance to connect with Google DNS.
  2. If your anti-virus software has a firewall, disable it.  Anti-virus firewall can block network communication between devices on the same network, and disabling the firewall may allow communication to flow normally.  If the firewall is the problem, there are ports you need to open once you activate the firewall again.  These ports will be listed at the end of this post.

  These are the basic things that you can do if you think you have problems with the printer and computer to communicate with one another.

  HP printer ports
  UDP	TCP	Acronym	Definition	Used for
  137	137	NetBIOS	Network Basic Input/Output System - (basic communication)	UDP: Card printing, Photo Upload
  138		NetBIOS	Network Basic Input/Output System - (basic communication)	UDP: Photo card download
  	139	NetBIOS	Network Basic Input/Output System - (basic communication)	TCP: PhotoCard Upload
  161		SNMP	Simple Network Management Protocol - monitoring network devices	UDP: print
  427	427	SLP	Service Location Protocol (know what things can do on the network)	UDP: Card printing, Photo Upload, scan, fax, Installation
  	9100	PDL	page description language - print control language (how the printed page you want to watch)	TCP: print
  	9220			TCP: Scanning, fax
  	9500			TCP: scanning

  I hope this helps.

• Printer not detected by the computer

  I have a HP Photosmart c4599 printer and an HP Pavilion a350n computer running Windows XP service pack 3.  I installed a new hard drive to boot, and inadvertently had my printer connected to the computer before installing the driver.  Now, I know that shouldn't be done.  My computer does not find the printer at all, I could find the cause of the problem but not the solution.  How can I get my computer to find the printer?

  Finally solved the problem - I bought an Epson.  No more HP for me.