Printer OfficeJet 6500 a. failed to print

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• OfficeJet 6500 will not print black

  Hello

  I have an Officejet 6500 AIO which allows to print any color over black. We have already replaced the black toner cartridge, ran an alignment (which failed), and 1st and 2nd printhead level cleaning, with no improvement made. I searched online HP even sells no more replacement for this model print heads, and those that I could find other suppliers cost half the price of a new printer.

  Anything else I can try before calling, she leaves and replace the whole unit?

  Thank you

  Dave

  If the suggestion of Print_Hint does not resolve the problem, you can try to soak the print head in warm water for a few minutes as described in this post.

• HP Officejet 6500 E709n: HP 6500 E709n software available many ways, seen on the network, but not added as printer

  I'm having trouble with my

  HP OfficeJet 6500 E709N

  With windows 7 home

  on the wireless network with WEP.

  I downloaded the complete solution (more than 200 MB),
  and installed it. Add a device. On network printers "found."
  It is listed. I insist on the printer, then.

  Run Network Diagnostics, going to Printer Set up,
  Detects the printer (to about 42%), "printer setup does not.

  Retry - same thing.

  Use 'HP printer install wizard for Windows' flashes my printer, and
  a for a second progress bar, then shows: 'your download has been cancelled ".

  Retry, it repeats.

  Use HP Print and Scan Doctor 4.6, product selected HP OfficeJet 6500 E709n,.
  "The comprehensive software solution is not installed on your computer", press "Install Software"
  get flash progress bar, then "failed download."

  Thank you for advice or URL addresses of the software I need in the installers.

  Hey @westmj,

  I have another idea to work around the error "printer installation failed. Can I please you try the following steps.

  1. run the installer as per normal

  2. When you get the error message after your network printer has been detected, you should be able to select 'Next' to continue the installation

  3. Once installation is complete the 'Add a device' icon should be on your desktop

  4. click on the Start menu

  5. Select the devices and printers

  6. in the devices window and printers, if you see your HP Officejet please right click and select 'remove an instrument' or 'Remove'.

  7 click on any device in devices and printers under printers and faxes section just to highlight. Click the print server properties above. Click the drivers tab.

  

  8 search for the driver for the HP Officejet 6500 series. If you select it and click delete at the bottom. In the window Remove Driver and package select Remove Driver only. Click OK. Finally, click apply and then OK in the print server properties window.

  

  9. on the computer desktop, click on the link Add a device that was placed there by the installer.

  10. Please follow the instructions on the screen to install your printer on a network.

  Please let me know if this procedure works for you. Fingers crossed!

• No printing black ink for OfficeJet 6500 a Plus.

  My Officejet 6500 did this once before and everything started to work properly.  Now print all colors except black. I replaced the cartridge HP 920XL but does not always print. Printer indicates that the cartridge is not empty. Checked the troubleshooting but no problem with the cartridge or seats.  Through printer head cleaning. Tried to align the print heads, but failed. Does this mean I need to replace the print head?

  Hi sandraYPO,

  I understand that the black is not printing.

  Thank you for your response.
  I'll be happy to help you with this.

  I knew not what documents you have already tried.

  Here is a document for the printer does not print black ink or color ink or prints blank Pages.

  I have included a document for the 'Print head problem' or "Print head seems to be missing or corrupt" Message appears on the screen of the control panel. It will provide you with the instructions to manually remove and clean the print head.

  This URL is a message for soaking the print head that you can try.

  New black cartridge prints partially and light.

  I hope this helps.
  Thanks for posting on the HP Forums. Have a great day!

• HP officejet 6500, has no color printing

  I need help. my HP Officejet 6500 has more out of print colors.  I changed the printhead twice ($86,00), with new inks, hp 920, (all colors and black) twice ($120,00) has contacted HP tech support and they told me it's a hardware problem and it is irreparable! Prints fine in black ink only.  copy, scan and fax work well. The test to align the printhead fails.  I am running windows XP, sp3 with all drivers up to date. HP makes no more of this model, I really like the way he worked.  Nice picture Wi - Fi and print present works well (black ink only).   Would like to keep this printer and not lose my current investment of ink cartridges (HP920). The current model uses different inks (of fat) can someone help me.  Thank you.

  James k. battle sr.

  Hi JKBATT

  There is no other authorized renovated dealers I know.

  Sorry, I should have mentioned that if you call HP technical support, you can inquire about trade and trade program.  You can always get a new printer if you have decided to go this way.

• Pages come out White HP Officejet 6500 has e-all-in-one printer.

  I have a HP Officejet 6500 a e-all-in-one printer (product # CN555A), and I had problems printing for a while.   I'm working on Windows 8, although the same problem occurs with a Windows 7 laptop that I use sometimes.
  Printer goes through all the movement of printing and pages come out sometimes very thirsty or Virgin (illegible). At the beginning, once in a while it would happen, and once the printer is rested for a few days, it works again. Now it happens all the time and I can't print.  I did ALL the steps of troubleshooting hp and nothing works.   A few days ago, I managed to have it print a little darker, but it mainly printed in gray-greenish, but after the second page, he just disappeared again to nothing.  I think it may be something on the channels contained in the cartridges of ink to the page or something like that.  Can someone help me understand this and the difficulty of my printer?

  Thank you
  )

  Considering that the yellow is almost full and is printing very well, there is actually a small chance that the low level of ink you see (approx. 25%) this is dried up in the cartridge itself.  Think of the ink as a former condiment that has been in your refrigerator for a long time.  When there are more things in the container, it is less likely to dry up, but when you have only a little inside, the air-to-ink ratio increases the chances of this being actually what caused this.

  Although it is cheaper to do the printhead of soaking, it's also much more risky than buying the new ink first.  I highly recommend making sure that you have replaced the low ink cartridges before trying the latest possible stage.

  Certainly, it is probably due to cleanups of printhead, print tests and other basic troubleshooting steps that caused you to be low on ink in the first place.  Maybe double check on the return policy of the store about the ink you buy maybe not a bad idea, either in case you do not buy, does not print, you are soaking the print head and then it also fails.

  Better to be prepared for the worst but hoped that the simplest solution is the best one (Occam's razor) is what I mean by all this.  Keep me posted on what you decide to do.  * fingers crossed *.

• replace the print head, always print the habit or alignment. OfficeJet 6500 has more E710N

  cleaned print head, installed new print head, always feeling used or align.

  Hello @tgrtlr , welcome to the forums there.

  I understand your Officejet 6500 a is not by aligning, or print for you and I have a suggestion to use your troubleshooting steps.

  Check out this guide and try the steps: "Alignment failed" Message appears on the printer control panel

  If these steps do not help, and the alignment is still not completed successfully and you cannot print, you can also try these steps by Bob_Headrick: black ink does not

  If you want to follow through with instructions to Bob, I would recommend only read and carefully.

  If all else fails, I would finally call HP to see what your replacement or options trade can be.

  Details of HP:
  If you call in North America, the number is 1-800-474-6836 and if you call outside the United States / Canada: click here.

  All the best! Have a great Monday!

• How to connect to the HP Officejet 6500 wireless printer

  I recently bought the printer portable officejet 6500 from costco. Initially, I have it connected via a USB port on my laptop and follow the instructions in the CD. I also activated the wireless to the printer. Now, I'm trying to connect to the printer from my office laptop. I have not installed anything on my office laptop. I went into Control Panel, printers and tried to add this printer. I'm assuming that, given that the printer is already selected for the wireless, I thought that I'll be able to see that when I add a printer. When I tried to add the printer its asking me a URL. I tried to get the printer Network Setup page portable officejet 6500, but the URL does not work. I need to install the CD that came with the printer portable officejet 6500 on my offcelaptop to make it work? Any help would be appreciated.

  Thank you

  @hanleyn, I'd be happy to help you with this problem.

  You will need to go to your settings of the printer.

  1. Select network settings.

  2. Select the wireless configuration wizard

  After perform you these steps, you need to get on the computer and to update the IP address. (It would occur on the printer on the Network Configuration Page).

  Then go to the computer.

  1. click on Start Menu

  2. Select all programs

  3 select the HP folder

  4. Select the name of the computer

  5. click on the IP ADDRESS UPDATE or wireless configuration.

  6. put the new ip address in the place.

• HP Officejet 6500 E709n ink printing - black not printing

  I have a printer HP Officejet 6500 E709n and for some reason the black ink is not printing.  Color cartridges work fine.  I have even changed the black, cleaned cartridge and print head alignment, uninstalled and reinstalled the printer, but nothing solved the problem.  I was wondering if the color management profile has something to do with it.  Help, please!

  Thank you!

  mickicarter wrote:
  

  Tell me how to solve this problem.

  See the post here.

• "User intervention required" network OfficeJet 6500 E709a on Windows 8 print

  I have an OfficeJet 6500 all-in-in-one E709a connected to my router wireless via an ethernet cable. 2 computers (Win XP and Windows 8 64 bit) connected wireless to this network. The Win XP computer can print without problem, but the Win 8 computer print jobs in queue and says "User interaction" required

  A few notes:

  * It seems that Windows already installed drivers for this printer. It is available in the window "Devices and printers", having the status of "user Intervention."

  * I don't want to install the complete software if I can avoid it

  * I checked that the printer is NOT in offline mode / pause

  * I tried stop the spooler service, delete the temporary files, and then restarting the spooler, as suggested, on a MS windows forum

  * Windows 8 is a new computer; It has never worked before

  * I tried to restart the printer, but that did not help. Windows detects when it it turned off and rebooted, but when it is restarted it goes straight to mode "user Intervention."

  * The software HP to select the "good" pilot says that it cannot find the drivers for my printer

  * HP does not seem to offer a download drivers only for my combination printer/Win 8

  Help, please.

  Thank you

  Skinny, looks to have a configuration issue with the printer. What we will do is to uninstall the printer completely and reinstall following in my footsteps. This will give use a shift even to work from.

  
  First of all, if you use a USB cable, be sure to remove it (it's important). Do not plug it in again until the software instructs you. Through devices and printers, programs and features and issues Device Manager and make sure that all copies, files, and programs related to the printer are removed. As indicated, and then restart the computer.

• How to print on my hp officejet 6500 wireless from my ipad?

  When I try to print with my ipad via airprinter I get a message "No Printers Found AirPrinter", I have a HP officejet 6500 Wireless, what should I do?

  Hi Gynmom,

  I see that you experience problems printing from your iPad to your printer.  I would like to try the following steps.

  1. unplug the printer and the router for a minute.

  2. turn off your iPad.

  3. connect the router to the top.

  4. wait another minute plug printer upward.

  5 turn on iPad.

  6. try to print again.

  Let me know how it goes.

• Firefox 3.6.10 allow me to choose a black cartridge only printing one my HP Officejet 6500 (not wireless).

  Selector only black cartridge is not active.

  The problem is your printer:

  Also, I have the OfficeJet 6500 and had the same problem. Black text was printing with a mixture of colored inks rather than black ink, resulting a gray, fuzzy text. I finally found a solution. In each application under Page Setup, there is an option called "Format for". Mine was created for "any printer". I changed that to "Officejet 6500 E709n [830E4A]" and now it prints black very well. I have a Mac running 10.4.11. I hope this helps.

• Does everything except officejet 6500 still won't print black not - help!

  Hello

  HP Officejet 6500 E709a, purchased in June 2011, stopped printing in black ink one day last week.  Quickly, I ordered new ink and replace the cartridge.  When he wouldn't even print I started troubleshooting and followed all the steps.  After cleaning the print head, a few letters of a printed page, but no more than that.  This gave me hope so I ordered a new print head, which was installed today.  No improvement, so I replaced the color ink cartridges and reinstalled the black cartridge, which all appear to be properly ventilated.  Still no improvement. only a few shadows black letters.  It is by generating messages "alignment" or "ink system failure".  So now, I replaced all the ink cartridges and the print head.  It prints color but not black.

  Really, I love this printer and have had no problems in the past.  It's only a little over a year and I do not use it too.  I didn't do a new printer and now that I have invested $100 in ink and Geraldine Chief I would like it to work.  Help would be greatly appreciated!

  Thank you

  Marene

  Hi John, I was afraid of that... but thank you for your time and your advice. Marene

• OfficeJet 6500: Officejet 6500 not printing not

  My Officejet 6500 will not print. It is in an error state. I loaded the new driver, uninstalled and installed the printer. He was going well until I installed Windows 10.  Someone at - it ideas?

  Well, this should allow you to print:

  1. If the printer is connected via a USB cable, remove it.
  2. Close any programs you have open.
  3. In your search type in printers bar and open devices and printers.
  4. Right click on all the icons in your printer listed.
  5. Click on remove the instrument.
  6. Repeat for all other icons of your printer listed.
  7. In your type of Services Research and open Component Services.
  8. On the left, click Services (Local).
  9. On the right, do a right-click on print spooler.
  10. Click on stop.
  11. Open your drive C:\, then Windows, System 32, coil, and printers.
  12. Delete everything in this folder.
  13. Return to the Component Services window.
  14. Right-click on print spooler.
  15. Click Start.

  Now, if you removed the USB cable, plug it. If this is not the case, go back to the devices and printers and click Add printer to add a new queue for your printer.

  Please let me know the results after following the above. If you are able to print, click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

• Printing from iPhone to Officejet 6500 a Plus

  Anyone know why I get 2 or 3 copies when I print an email from my iPhone to the Officejet 6500 has more?

  I just loaded the firmware as someone suggested and printed perfectly for the iphone. The iphone became a no message from the printer detected before. Thanks for the help! ******