Printer stopped network scanning but always of the prints...

I'm not technical.  I scanned the number of items in my all-in-one Photosmart HP 7520 All in one printer, but lately, I get an error that the device is not found.  I can still print but not scan.  I enclose a link to a print screen with 2 different settings in devices and printers, nor work.  I changed it to series Fax HP Photosmart 7520 (network) for HP Photosmart 7520 series (network) because it did not work.  I don't understand how the router work, but I thought that if she recognized my printer it would execute either printing or scanning.  I do not have it has implemented for Fax so I thought it was strange that it was from its initial position.  If I look at my network sharing it shows HP-Print-72-Photosmart 7520 with a signal strength of 5 bars with connect automatically selected and the available connection button.

My printer is a HP Photosmart 7520 Premium C309g-m

I'm not sure that I have provided enough information for someone to help him, but I know almost nothing about network devices.

Link to the image on the screen: https://farm8.staticflickr.com/7365/13809653145_8e93b3becb_b.jpg

I'd appreciate any suggestion you may have.

Kind regards... Ralph

Hello ramirez.

Thank you for your response.

Please contact our technical support at the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number. Language-country selector. Because they have more options for you.

Hope this helps and have a nice day.

Tags: HP Printers

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