PRINTING, BUT NO COPY

Similar Questions

• All OfficeJet5610v in a HP: HP printer will print but not copy

  HP printer will print, but not copy.  This computer printout, will be printed over the clouds, will analyse and will fax, very well. However, he suddenly stopped making copies. The scanner bar through the glass and lights, but he won't have a copy. All pages Gush in white.

  Hello @MTAI,

  Welcome to the Forums of HP Support!

  I would like to help you today to address the issue of copies in white that you encounter during the copy of your HP Officejet 5610v all-in-One Printer. To be honest, this problem looks more because of printing system, rather than a failure of the copy. The reason is because the copy uses the same exact material like scanning components. Because you are able to scan without problem on your computer Windows 8.1, we know that copy/scanning mechanism works within your printer. However, when you print from your computer, if the document is sent to your printer as a file of type 'image' the ink color is used to 'do' or 'enrich' the black ink. Therefore, your machine may be appearing in print in fine black ink of your computer, when in reality, it's just the color ink making the black color. When you copy from your printer, if you decide to make a copy of only black ink black will be used. If you choose to make a color copy will only color ink. To check if the cartridges and the print in your printer system working properly, I'll make you start troubleshooting by a quality diagnostic report print to your printer. Can I please you follow the steps below.

  How to print a report of quality diagnostic:

  1. Make sure the product is on and not used, plain white paper loaded.
  2. On the Control Panel, support on * and #, then press 1, 2, and 7.
  3. Press the right arrow key () until the reports displayed on the control panel and press OK.
  4. Press the left arrow button () until the vpp self test displays on the control panel and press OK. The test page will print.

  

  • (1) printed by the right cartridge
  • (2) printed by the left cartridge
  • If this report print with color and black: that the problem you are experiencing is not caused by your printing system. On the contrary, there may be a problem of programming that takes place within your printer which is originally the function copy to fail, while the scan function continues to work. Can I please have you check on your computer that your scan function always works right now.
  • If this report prints with lack of color or lack of black ink: that the problem you are experiencing is actually caused by a conflict of printing system in your printer, rather than a failure of the copy. To solve this problem please can I you click here. Once the support document opens, please run through the second step, step 3, step 4 and step 5. This includes measures void under the steps listed to complete. Once the troubleshooting is complete please try to copy again.

  Please reply to this message with the result of your troubleshooting. I look forward to hear from you!

• HP Color LaserJet CM1312nfi MFP does not print, but will copy

  Copies, scans, faxes fine, but when I print the pages are blank. I get messages of ERROR of no..

  When I have access to the pages of menu to perform tasks that includes a print, the pages are blank.

  It recognizes all the cartridges and copy very well.

  Hello mikev9359,

  I understand your concerns. Unfortunately, for this type of printer, I need you to lead our Enterprise Business Community Forums. It will be the right section for this problem. Good luck.

• HP Deskjet ink Advantage 3525: it will print but not scan or copy

  My Hp Deskjet Ink 3525 advantage will print but not copy or scan? I downloaded the latest software drivers, uninstalled and re-installed the prorgamme but nothing helped. Help, please. Thank you

  Rob

  Hello Citimba,

  On the main screen on the printer, press return, cancel, back, back button successively. You see Help menu, press the ok button, then use top / down arrow button to find the menu reset, reset complete semi selection and press the ok button.

  It's troubleshooting last step which I recommend. If this does not solve your problem unfortunately you will need to replace the printer.

  Say thank you by clicking on the Bravo thumb upwards in the post.
  If my post to fix your problem please mark it as an acceptable Solution

• HP LaserJet M1212nf MFP: Printer continually initialization. Prints, but don't copy.

  Why my printer HP LaserJet M1212nf MFP (personal information) print but not copy and continually to initialize?

  Hello @PSFforever,

• HP Photosmart 5520 - can print but scan and copy the work of doesn´t

  Hello

  I just bought a HP all in one Photosmart 5520. It works fine as a printer, but when I scan or copy I get a 'white' scan / paper in white. And Yes, the text on the paper was facing the Analyzer anyone know whatcould wrong?

  Thanks for the reply AndersRH.

  Sorry to hear about the issue. Because it seems to be a hardware malfunction, I suggest you call the Tech Support of HP. They may be able to give two options for replacement or trade in options.

  If you call in North America, the number is 1-800-474-6836 and for all other regions: click here.

  Take care

• How to use windows scan with the new canon printer is connected and the copy and printing, but can't seem to be able to use the technique of scan windows

  How to use windows scan with my new canon MX 922 printer.  It is conncected and copying and printing but can't seem to use the windows scan option, the cannon that which for me is slow thanks

  All in one, type printers (print, copy, scan) usually have a very specific set of instructions during the installation.  If not followed exactly the probability is that the scanner will not work.

  Canon: http://www.usa.canon.com/cusa/consumer

  Download and read the Setup instructions for your model, have you followed the instructions exactly, more precisely when to connect the printer / scanner during installation of the software process?

  J W Stuart: http://www.pagestart.com

• IJ Scanner Utility will print but not scan from iMac

  I have used this gun for more than a year Mx920 - no problem. Had a paper jam. Erased. Can always print and copy. But when you try to scan the computer, I have the error 2.156.0 Jet "scanner is off or usb is not connected".

  Re-downloaded and installed the drivers. Once I installed the drivers 'successfully', I can't find where to use it.

  Print but not scan. Woman can scan his MacBook. Therefore my iMac to my printer.

  10.10.5 Yosemite

  Try to launch the Image Capture. In the left pane, the Canon MX920 should show under the shared section.

  Another option is the Canon IJ Scan Utility (Applications/Utilities/IJ Scan/Canon IJ Scan Canon utility)

• 7200 printer: photo 7200 printer acts like it is printing, but paper comes out without any ink

  I tried to print photos.  The printer pulls the paper of photo through the machine and acts like it is printing, but paper comes out the same as it began.

  I was unable to print a document, machine not to copy, use genuine hp cartridges, some levels many other low, but non-printing ink.  In fact, I disconnected power to the printer and restarted, it.  Subsequently, he printed as it should.  Thanks for your help.

• Photosmart D110 AIO will print, won't copy or scan

  Photosmart D110 AIO will print but won't copy or scan. The printer screen bounces to 'Copy' without copying. Same problem as stand alone or connected to the computer. Help!

  Try to unplug and plug back in.

  If this does not work, you may have a hardware problem.

  This snack, try this.

  {Insider reset deleted information}

• HP4215 printer can be used without phone connection if want to print, scan or copy

  Have a HP4215 printer that has not been used for a few years. Keep allow the family member, who use only a cell phone, and an old Apple laptop for 1 year, to be able to use it to print, scan and copy only - no fax.  If it downloads the driver, and hooks the USB, the printer can be used without a line of phone being installed?

  Hello

  Yes, given the portable computer Apple has USB ports, you can connect your printer to the laptop via a USB port, but you will not be able to print from cell phone. If you want to print anything from cell phone, the quick and easy way: send or copy on the laptop from Apple to print.

  Kind regards.

• HP Photosmart C5180 printer range: computer says it is printing, but will not be printed

  My printer was working fine until yesterday. The display shows 'printing', but nothing happens. I tried to turn it works, made sure I've had connections in place and give him a rest from one day to the next, but she still does not print. Thank you for your suggestions you have!

  Welcome to the HP community @fondyia,

  I read on how your Photosmart C5180 is no longer printing from your PC running Windows 10, and I want to help you get this resolved!

  I suggest first trying the steps described in this guide:

  • HP printers - printer 'offline' status message (Windows 10)

  Tip: Make sure that the printer is plugged directly into the wall, avoiding bars power and surge protectors. This ensures that the printer is full on.

  When you are finished, please let me know the result. If there are printing problems that are still visible, try to make a copy of the printer and tell me what's happening! If you see errors, made me know what they say, if you please!

  (Please try to print from more than one program on your PC)

  If one of my suggestions, helped to reach a solution, I ask you to click on the button "Accept as Solution" please and thank you!

  If you want to send me a 'thanks' for my answer to help today, click on the thumb to the top slot

  

• OfficeJet 6500 printer E710n-z: Officejet 6500 E710n-z printer is not printing but it says printing doc is printing

  Hp Officejet 6500 printer - E710n - z does not print documents from my PC but will copy the documents placed in the tray of the printer. I set it up as a network printer with a wifi modem in another room. I used the Control Panel, click right in the image of the printer and done research failure, checked the driver (this is the last) and the control panel tells me that the document prints, but nothing happens. I am trying to print with margins of 0.5cms word documents. I tried with 0cm margins and some print and others don't which is the reason why I changed the margins to 0.5cms. I get a warning that the print area is greater than the margin and that some of the document will be lost, but that's okay for me because I am a printing table and you want to cut the paper along the lines of the grid.

  @Marmalade2,

  Looks like it might be a problem with this document, the settings or with Word. Are you able to print from other applications/programs?

  I would like to continue you here: How to troubleshoot printing in Word failures

  I'll watch for your reply.

• When I print, the printer sounds like its printing but nothing comes out on the page. What should do?

  I just installed an hp F4480 printer, my roommate gave me.  My OS is Windows XP.  When I try and print or copy something the printer looks like it's printing and the paper passes by like it is printing but nothing comes out on the page.  Perhaps is out of ink, I guess, but I don't know how to say and I don't want to spend $50 to get a new non-refundable ink cartridge to see.  I did a print test page and the only thing that came out was a light that said the Page of Test printer Windows XP Blue cap but nothing else was on the page.

  It's really a problem of HP, not a Windows problem, and you should look for the HP Support help site.

  However...

  One of the lights on the printer are flashing?  There are 2 'estimated ink level lights' on the front panel.  See http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01673672&tmp_track_link=ot_faqs/top_issues/en_us/c01673672/loc:3 & cc = us & dlc = en & lang = en & lc = en & product = 3742086

  Genuine HP ink cartridges are installed?  The cartridges have been completed?  How long did it that the printer is correctly printed?

  When you installed the printer, you have installed the "HP Toolbox" application (or you simply download and install the basic printer driver)?  See http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01892627&tmp_task=solveCategory&cc=us&dlc=en&lang=en&lc=en&product=3742086#N44

• C4280: I can print but not scan - on Mac with HP printer

  Hello. I can print and copy but will not scan. It is five years old, the printer does not see a lot of action and is in good shape, so it would be a shame to get rid of if I can work on what is the problem. Any kind folk know where I should start? Thank you! Eugene

  Hi @walthamstoweuge,

  Welcome to the HP Forums!

  I see that you can print but not scan with printer HP Photosmart c4280 on Mac OS X 10.10 Yosemite. I'm happy to help you!

  Please make sure you have the latest driver installed, in this guide, installation of a printer Mac driver by using Apple Software Update. Then take a look at this post, Re: iMac OS X 10.9.3 scan driver for HP OfficeJet Pro 8500 a A910a to iMac doesn't seem to be, by my colleague @Sunshyn2005. That applies to your situation as well.

  If this, or one of the posts on this thread, helped you to solve the problem, please click 'Accept as Solution' said post. To show you 'like', or that they are grateful for my post, please click the thumbs upwards below. If there is anything else I can do to help, please don't forget to let me know!

  I hope this helps!