Printing does not work - El Capitan
Hello
We have only two Mac users in the company but two of them are currently unable to even get down to the bottom of the window where they choose which printer they want, etc. In this case the two file-> print and select the option print in Adobe Reader. This only started happening today and they upload all their updates via creative cloud.
They can both fine printing of things such as word.
Hi JoshSayers ,
Here to inform that it is a known issue, we reproduce the same on our end.
A bug has been noted regarding this issue, will keep you soon when once this problem is fixed.
During this time, please check with this workaround: -.
Solution 1: If you have any other printer that has greater than or equal to 10 characters in the name of the printer, making that the default printer.
Solution 2: If you have only a printer:
- Notice the properties (IP/hostname, etc.) of the printer and remove the printer in your printers list.
- To add the same printer to your list of printers. Please make sure that you change the name of the printer to something and more than 10 characters, while adding.
Now try to print the PDF of Acrobat/Reader DC files.
Let me know how it goes.
Kind regards
Christian
Tags: Acrobat
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