Printing does not work - El Capitan

Hello

We have only two Mac users in the company but two of them are currently unable to even get down to the bottom of the window where they choose which printer they want, etc. In this case the two file-> print and select the option print in Adobe Reader. This only started happening today and they upload all their updates via creative cloud.

They can both fine printing of things such as word.

Hi JoshSayers ,

Here to inform that it is a known issue, we reproduce the same on our end.

A bug has been noted regarding this issue, will keep you soon when once this problem is fixed.

During this time, please check with this workaround: -.

Solution 1: If you have any other printer that has greater than or equal to 10 characters in the name of the printer, making that the default printer.

Solution 2: If you have only a printer:

  1. Notice the properties (IP/hostname, etc.) of the printer and remove the printer in your printers list.
  2. To add the same printer to your list of printers. Please make sure that you change the name of the printer to something and more than 10 characters, while adding.

Now try to print the PDF of Acrobat/Reader DC files.

Let me know how it goes.

Kind regards

Christian

Tags: Acrobat

Similar Questions

Maybe you are looking for

  • Fraud by the text

    I think that this may be a Phishing attempt, but must be sure that if you follow the information, it all seemed real until he asked my card details and account. Dear blah blah, we noticed the unusual sign in attempts on your Apple ID, that's why your

  • phone call from a so called microsoft certified tech.

    How could a microsoft certified Tech know that I have a virus on my computer?

  • Error VSS_E_INSUFFICIENT_STORAGE

    After you migrate my hard drive to an SSD, Samsung Evo840, with Samsung Data Migration tool, I can't make a full backup of the system. Im doing backaups with Symantec System Recovery and it worked perfect before. I discovered that, after migration, t

  • Windows 8 Metro apps does not open

    Windows 8 Metro Apps does not and can not access the Windows store.  I tried Apps Troubleshooter who said that he could not solve the problem.  I tried to do a restore.  It is said that he cannot fix error.  I read one post from another who says all

  • Trouble getting mobile working in LR CC

    I have LR CC running on a Windows 7 computer. I try to get the mobile work in LR CC. When I go to your preferences, and the mobile just need me on the web. I got it in the past, and I still see my old pictures on the tablet.Thank you