Printing - HP 8600 Officejet Pro - can't cancel print job

I have a print job stuck in the queue. I went to control panel, printer, printing, printing highlighted, click Cancel, and it will not erase. Disabled modem, computer, printer, disconnected from power, started over. Still working here and stuck in the queue. Any suggestions how it empty. Cannot print other jobs until he is allowed out.

Hello

Download and run the utility HP Print and Scan Dr. from the link below.

www.HP.com/go/Tools

Tags: HP Printers

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