OfficeJet Pro 8600: OfficeJet Pro 8600 is no longer connects to the network

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  I just bought a mfp laserjet pro 400 m425dn printer/phtocopier and I can't seem to connect to our network.  I have it plugged into the router and it says "cable disconnected" without an IP address.  I don't have the USB cable to configure the machine and I was hoping to do it via the network (which tells me is an option).  I don't know if that has something to do with it.

  Any help would be greatly appreciated.

  The printer should be released the box set up using DHCP for addressing.

  When plug you it into the router it should pull an IP address, if it is its cable disconnected then you might have a bad port on the router, a bad cable or a bad printer.

  Plug something else into the same port with the same cable and see if it works, if you have a defective printer and need to return it and get a replacement.

  You may also be able to find someone to replace the trainer who has the network port to it.

  If my post is solved your problem and click the accepted as button solution under him.

  In order to thank a Tech for a post click the thumbs up button under the post.

  You can even click on the two keys...

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• OfficeJet Pro 6830 hangs when it is connected to the network

  I just pick up a Pro OfficeJet 6830. I installed the ink cartridges and it seems to be able to print copies and test pages, but I can't seem to connect to my network. Here is what I tried:

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  I selected my network in the list and entered my WPA key. It says it tries to connect, then the following occurs:

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  2. Press briefly (for less than a second) the screen flashes blue with an icon of 'power' and 'B8B2A4F8' text (which I assume is an error code).

  3. the screen display changes to "printer error: there is a problem with the printer.» "Turn the printer off, then on.

  4. after restarting the printer, he complains that he has not been arrested properly.

  Any other attempt to connect gives the same results.

  Ethernet connection

  If I turn on the printer when connected via Ethernet cable to my network, after about 10 seconds it crashes as described above (steps 2 and 3) without doing me anything at all.

  I also tried a "Hard Reset" (i.e. unplug the printer for 60 seconds, and then it turning it back on again). This made no difference whatsoever.

  I managed to get it to connect to a WiFi hotspot on my laptop (and I checked the firmware updates, but unfortunately there is none available), it seems that there is something of my network that do not have the printer. I have no idea what this could be, however. Someone at - it ideas?

  It solved!

  I spent a bit of time on the phone with HP tech support and the guy could not actually solve the problem for me but it helped prove that the hardware network printer works OK. I could connect the printer directly to my PC via Ethernet, then ping and access the built-in web server.

  It occurred to me that perhaps the problem was related to DHCP, because the printer broke immediately after the connection to the network. My router is an Asus RT-N66u with custom firmware (version Asuswrt-Merlin 376.48_3) and I could see the router newspaper that he was sending a DHCP acknowledgement to the printer just before he died.

  So, here is what I did to solve the problem:

  1 turn off the DHCP server on the router.

  2. on the printer, operated the network icon on the homescreen (at the Middle bottom) wireless.

  3 typed down "gear" icon to the left (settings).

  4 typed "wireless settings".

  5 typed "Assistant wireless configuration".

  6 selected my wireless network and entered the WPA key. This time, no crash, but he did not get an IP address assigned (obviously).

  7. back in 'Wireless Settings', I typed in 'advanced settings '.

  8 typed 'IP Settings'.

  9. tapped "manual (static).

  10. enter in the details for my network - yours will probably be different, but I entered in what follows:

  IP address: 192.168.002.201 (I chose this because it is outside the range of addresses, the router for DHCP problems).

  Subnet mask: 255.255.255.0

  Default gateway: 192.168.002.001

  DNS address: 192.168.002.001

  11 hit 'apply '.

  12 re-enabled the DHCP server on my router.

  And now it works!

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  However if I had to start the computer in safe mode with network it works fine.

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  Hello

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• OfficeJet 4630: Says printer connected to the network, but computer says that it is not connected or idle

  I can't print to our hp officejet printer range 4630.  The printer says that it is connected to our home wireless network.  However, he said that it is inactive or not connected to the network on my mac.  The only way it will print sometimes is if I switch to a wireless network that is named the same as the printer.  AirPrint does not work.  We have a Linksys router.  Not sure if this is the problem or not.  I ran all kinds of diagnostic impressions on the printer and all say that it is connected.  I also tried to put the ip address into my web browser and it does not find the printer when it is connected to our home network.  Help, please!

  Thanks for trying my earlier recommendations. In my view, the problem you are experiencing may be with your wireless router. Normally, I would have you make sure that it is configured correctly, but you cannot access the built-in Web server.

  I want to try to set a static IP address, so we can try to get in the EWS. Please continue here: printer does not maintain the wireless connection

  A little luck? If you were able to set a static IP address, please try and access the built-in Web server. Follow the steps below:

  1. open EWS (use my earlier recommendations) printers

  2. go to the Network tab

  3. network protocols

  4. Select enable IPv4 ONLY

  Now with IPv4 enabled, you should be able to print wireless.

  If this isn't the case, you will need your router company to make sure that the multicast is enabled, Hello Protocol is enabled, mac filtering is disabled and ask them to check if there are updates the firmware for the router and the router's firewall check to make sure that it does not obstruct the communication

  The following ports are also used by your HP device and may need to be opened on your firewall configuration

  Incoming (UDP) ports are ports of destination on the computer while outgoing ports (TCP) are ports of destination on the HP device

  Incoming ports (UDP)

  137, 138, 161, 427

  Outbound ports (TCP)

  137, 139, 427, 9100, 9220, 9500

  The ports are used for the following functions:

  Print

  427, 137 161 UDP ports

  TCP port 9100

  Download of photo card

  137 138 427 UDP ports

  TCP 139

  Scanning

  427 UDP port

  TCP 9220, 9500

  Faxing

  427 UDP port

  TCP port 9220

  Installation of device HP

  427 UDP port

  Web Services

  80, 443, 5222 and 5223

  Any change? I appreciate your persistence!

• I have XP pro and you want to connect to the MSN remote connection that uses my computer through my D Link router so that I can use the router to connect a tablet.

  How D link to connect to the modem connection

  I have XP pro and you want to connect to the remote connection MSN my computer use through my D Link router so that I can use the router to connect a tablet like Kindle Fire.

  Hi Bob,

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  How to set up and use remote connections in Windows XP?

  Internet Connection Wizard

  
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• Windows 7 Pro cannot connect to the network when idle too long (large company)

  We have approximately 75 users on Windows 7 Professional.  About two weeks ago (and the next day, Windows updates have been deployed to all PCs in our outside IT), the vast majority of users (but not all) have started to have a problem in what they can connect first thing in the morning; However, they immediately get an error that are not connected to the network, that network drives can be connected, they cannot access the internet, etc.  A reboot solves problems and the problem will not recur until the computer is left idle during the night.  Our outside IT says that what is happening on several client sites that they manage, but they have no idea of the cause; they are theorizing that it's maybe a botched Windows Update.  I have Windows 7 Pro at home and did not have the problem once.  Any suggestions appreciated.

  This issue is beyond the scope of this site and must be placed on Technet or MSDN
  http://social.technet.Microsoft.com/forums/en-us/home

  http://social.msdn.Microsoft.com/forums/en-us/home

• HP 8600 printer range is found on the network after you have installed the Dymo printer for processing of credit cards

  HP 8600 printer range is found on the network after you have installed the Dymo 450 Turbo printer for processing of credit cards

  Hello Christina,

  1. What is the IP (Internet Protocol) address, the subnet and default gateway of the printer?

  2 have you tried to Ping to the IP address of the printer?

  Reset the printer can help get the problem solved.

  Perform the steps mentioned below to get the address of IP(Internet Protocol), subnet address, and default gateway.

  a: Type CMD in the search box start and press ENTER.

  b: now, type Ipconfig/all and press ENTER.

  Proceed as for Ping to the IP address of the printer.

  a: Type CMD in the search box start and press ENTER.

  b: type PING (IP address of the printer) , and then press ENTER.

  Reset the printing system:
  a: Go to System Preferences > Print & Fax
  b: Right (or control), click inside the box that lists your printers and select Reset Printing System.

  WARNING- This will remove ALL your printers!
  c: Select the sign more to add a printer. Search for the printer, select it, and wait until the button 'Add' becomes available. Until it clicks.

  Click on the link mentioned below as reference.

  http://Windows.Microsoft.com/en-in/Windows7/install-a-printer-on-a-home-network

  Note: "Check the title that reads" set up a network printer "

  Answer please if you have any questions.

• hp 8600 printer cannot be contacted over the network and the printer is not enabled.

  hp 8600 printer cannot be contacted over the network and the printer is not enabled.

  the HP software installed on the PC on the floor. Print wireless from PC upstairs and the PC in the basement on the network for the last month up to yesterday

  Now to receive above - two error messages cannot be contacted ove RL network and the printer is turned off.

  Reality - the printer IS on and the PC on the floor can print to the printer.  Network on the printer symbol says it is connected to the network.

  a reason any PC in the basement all the cant suddenly find the network and the printer?

  Hello

  The first thing I would do is follow step 6 in this document to set a static IP address: http://support.hp.com/us-en/document/c02817031
  When it askes for the DNS information, enter in Google DNS. Preferred DNS = DNS Alt = 8.8.4.4 8.8.8.8

  This could increase the stability of the network connection to the printer downstairs.  If this does not help, let me know what OS is on the computer causing problem, because that could cause a problem?  Other than that, you can check the quality of the signal you get form the network and see if this can be a problem.

• Unable to connect to the network, Inspiron 6400, Win XP Pro

  Hello. I have a laptop Inspiron 6400 with Windows XP Pro and cannot connect to the local network and thus to internet. The problem appeared after I took the laptop with me on a trip. I don't know if I hit it too or maybe changed a setting that I should not have. The only relevant thing I can remember is that I tried to connect to a wireless network, but totally failed. So now I'm back home and cannot connect to my network (not wireless), even if the icon on the computer says that it is connected to the network and works fine, then the function 'fix' there was no help. Other computers connected to the same router doesn't have the same problem. The laptop is not reachable from the other computer, and vice versa.

  Here is the ipconfig information:

  Windows IP configuration:
  The host name...: (who cares, right)
  Suffix main DNS...:
  Node... type: hybrid
  Active... IP routing: Yes
  Active... proxy WINS: No.

  Ethernet connection to the Local network card:
  The connection-specific DNS suffix. :
  Descrtiption...: Broadcom 440 x 10/100 Integrated Controller
  Physical address: 00-1D-09-BE-2A-B5
  DHCP active.... : No.
  ... The IP address: 192.168.0.1
  ... Subnet mask: 255.255.255.0.
  ... Default gateway:

  Ethernet wireless network connection card:
  State media: Media disconnected
  ... Description: Dell Wireless 1390 WLAN minicards
  Physical address: 00-1F-3A-11-2D-61

  So, I would be really happy if someone could tell me what is the problem...

  
  

• HP Officejet Pro K8600: HP Officejet Pro K8600 - is no longer connected, print - driver lost?

  DISCLAIMER: I understand that it is a large display. Please, please read it carefully before suggesting the diagnosis. While I'm not an advanced programmer, I am very computer and am usually able to solve minor to somewhat advanced questions. However, I've exhausted my knowledge and my skills to no vail here...

  CLARIFICATION:

  I use a processor 3 GHz Intel i7, 12 GB of RAM on Windows 7 Pro 64-bit (Service Pack 1) OS. My printer is a HP Officejet Pro K8600 - it is NOT an all-in-one printer. This is a printer large format, single tray. I have Avast Home Free edition runs on the PC as well as SBSD and widows firewall ACTIVE. In my Panel "Devices and printers", it also shows that I have the following 'printers' installed: Adobe PDF (copy1), Fax, Microsoft XPS Document Writer, PrinterShare, Quickbooks PDF Converter, QuickBooks PDF Converter 3.0 and send to OneNote 2010. Windows Update has been on 'Manual' which allows me to choose which updates to install and when. However, at some point during this troubleshooting - I for 'auto' changed, so I don't think there are a few updates to Windows that has been installed automatically.

  Just for additional notation, I also use a double 4 operated by two NVIDIA graphics cards monitor display monitor. Not that it should be any problem because I use this configuration for some time. However, I was surprised to find that some software does NOT support more than two monitors. Very strange.

  SCENARIO:

  This printer is about 6 years old. It has been a great printer and I rarely had problems with it apart from maintaining normal jet ink and minor errors. I have been successfully connected to the current computer at least 2 years. Once again, never problems. The printer is connected directly to the computer using a USB standard cord - less than 12 feet long. Printer is also shared on the home network and I can usually print using my laptop in the network without any problems. Printer is on a shelf on the wall above my workstation.

  QUESTION:

  PART A: Two days ago, I was about to print a simple, small Photoshop CS3 PDF image. It is a daily task - size of the document was less than 11MB. The printer has not initialized as usual - I noticed that the light flickered.  But the printer is trying to print (print head not move not, does not feeding paper, no noises). So I tried to follow the standard troubleshooting methods by which is obvious - restart the printer. The flashing light has not disappeared. I have checked for jams, reinstall the carttridges and opened and closed all the doors - and then restarted the printer again. I also restarted my PC at the moment. Aware of the printer light continues to blink. I then the 'X' button on the printer while the printer power off and power it back up. This (I believe) ran a diagnostic standard and print a test page. Everything seemed normal on the print. Power led is no longer flashing. I have Open the printer only and cancelled all documents -removed something that was there. Schecked double for all other printers (I) with the documents in the respective queues - nothing found. Also noticed that the printer status is "Offline."

  PART B: Now, I decided to print a simple Word document. This time the printer did nothing. No sounds, no lights flashing and no movement of the print head. I decided that I was going to unplug the USB from the PC and plug it into another USB port. This caused Windows to try to 'install' the printer drivers - I assumed that they would be fair here. However, I got the following popup status of driver-

  

  This, of course I worry about. Again, I have anoccupant to print a regular Word document. Printer has not responded at all. So I checked the devices Panel and printers and found that the printer has been listed but showing "status: troubleshooting needs. I right clicked on the printer icon and clicked on "Troubleshooting". Then I got this-

  

  Then I clicked "Apply this correction" - which was not a "fix." Simply, she re-launched Windows in order to install the driver. Which resulted in the same popup indicating the status of driver install - but have not installed. I checked the policies of the printer to make sure that no documents were persistent. There is no document for any printer listed.

  PART c: Now, I go to support and download the section of the HP Web site for my printer model. I have download the latest package of driver/software for my version of Windows. Once the software installation begins, it ends up by asked me to unplug the USB for my printer. I did it. Then later in the software/driver installation, it asked me to re - connect the USB port of the printer to the computer. I did it. Installation window has detected the printer, and a second course contextual view displayed between PC and printer - steps 1-6. The process seems to hang on step "5 of 6". Then I finally get it.

  

  The 'help' was not very helpful here. Basically 3 options:

  1. Make sure the device is connected to your computer and turned on. Click on the "< back"="" button="" to="" try="">(I tried this - even doesn't have a result). "
  1. If the configuration of the device does not complete, some hidden configuration commands will be over. Click on the "< back"="" button="" the="" wait="" a="" few="" minutes="" for="" the="" device="" setup="" to="">(also tried - waited 10 minutes - still not)."
  1. If the problem persists, check the troubleshooting section in the Readme file, located on the CD-ROM. (printer is 6 years old. I don't have the CD. At installation of this download. If it was not very useful).

  So I you click on "next >" and received a message that basically says that the installation was a failure and I should try again or contact support manufacturing.

  PART D: I found an article on the forum to Support HP here: http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-Setup/Officejet-Pro-8600-driver-not-installi... I followed BharathKumarK's long troubleshooting suggestion. did everything exactly as shown. No problem is. This does not solve my problem. I again ran MSCONFIG and passed my services and selections start back as they were before this troubleshooting. Once again, restarted my PC and started searching on Google and HP for more responses. Printer was still in "Troubleshooting" in Control Panel devices and printers (as in part B above).

  PART e: I found an article on the Forum of Support HP, who suggested to use the "HP Print and Scan Doctor" to solve problems. I have downloaded and installed on my PC. The program Ran. It considers the K8600 printer and I clicked to move forward. Then I get this message-

  

  I know by the failure of installation described in the PART C it was true - thank you for what is obvious. At this point I quit a job for a whole day solve this printer. Then... of course I click on 'Get Installer' -knowing full well it's doing nothing, most I've tried to do. Yet, I'm still as advised. Download the driver/software package. Followed the steps - even ONCE got to 5 from step 6 and hook - finally showing all the same mistakes as in PART C.

  PART f: now I'm suspecting there may be cord issues. I have a HP Officejet H470 in the closet. I have it pick up and borrow the very short USB cord of this printer. It is a USB cable that is supplied with this printer. I have disconnected the K8600 current USB cord and plug the borrowed cord -it was too short to reach my office upstairs. So I put on my laptop. It is also a processor 2 GHz Intel i3, 6 GB of RAM on Windows 7 Pro 64-bit (Service Pack 1) OS. I have connected the printer to the laptop. Open an regular Word document and print. It successfully to print! I thought I had found the question - faulty USB cord! # Because of the way that the printer is on the wall and the cord is so short, I had to unplug the laptop USB to the laptop. Now, I come back and try printing another document I needed - I think that it was something from the internet. I pick up the laptop and Plug the printer into the laptop. Send the print job, printer sounds like it is about to start printing and then... nothing. The printer power light begins to blink. So I tried the same basic troubleshooting - restart the printer, by restarting the laptop... etc. I have to unplug the printer from the laptop. Finally, received the fire of the printer goes in now the key 'X' on the printer while the power on the bike. For the moment no diagnosis is printed by the way. Now I Plug the USB into the laptop. Windows picks it up and tries to install the drivers... as in PART B above. Now I'm back in the vicious circle of the same question on the laptop troubleshooting. Which I followed the PART Aand PART B , PART C... .the everything with the same failure.

  PART g: Now I'm frustrated beyond comprehension. It's day 2 of troubleshooting! I need to get back to work. I decided to leave the only K8600. I have to turn on the HP Officejet H470 mobile printer. I plug in the laptop - as I still need to print a working document. Windows picked it up and I got the Windows Installer popup of pilots. Got EVEN COULD not install driver message described in PART B!

  BOTTOM LINE:

  I need a printer. Printers that I have in my office are now overpriced paperweight. I don't know if it's printer problem, cord issue, Windows 7 problem or USB port problem... but I need help. So I spent all the morning writing this as detailed as possible, in an effort to last stitch to beg for help! Someone at - it still reading this? I swore if someone suggests one of the steps I've already tried... I think I'll hit the roof!

  Thank you

  Benji

  @John_Getzke

  Your last solution doesn't work anymore. HOWEVER... I have found the solution in an IMPROBABLE PLACE!

  Was this morning in Microsoft Excel and clicking on enter far into my stats in morning, and strictly out of habit, I clicked to print. It gave me an error message that I had never seen. (photo here)

  

  So I googled "error message 'The domain Active Directory Service is currently unavailable'". I came across a Microsoft support forum: http://answers.microsoft.com/en-us/windows/forum/windows_7-networking/when-searching-for-a-printer-i-get-error-the/e3681f75-93bc-4779-88e2-dd0e5192202a

  Someone on this forum (several entries) suggested something on Notepad.

  I thought that "it IS STUPID! IT DOES NOT WORK! "But what the 7734... I'll try it anyway... IT WORKED!

  SOLUTION

  1. open Notepad.

  2. under file > print.

  3. click on "add a printer".

  4. a pop-up window displays and asks if you want to set up a LOCAL or NETWORK printer. (Mine was LOCAL)

  5. Select the printer port (mine was USB001 (virtual printer to USB port))

  6. you continue and gives you choices for type of printer on the left (IE. HP, DELL, BROTHER, etc..) (Mine was HP)

  7. on the right, you select the model of your printer. (Mine was HP Officejet Pro K8600)

  8. click Next, and a prompt QUICKLY introduced me with (over quickly) status bar and went to options "Printer Name" and "printer sharing."

  9. the last prompt allows you to "print a test page.

  I clicked on the test page printed and was SUPER HAPPY here my printer immediately start printing! Boxes printing and notebook. I went back to my Excel file. Clicked on print and VOILA! Print like a charm!

  I really hope this helps someone else out there. I wish I could tell you why it works or what was stopping Windows and HP of the installation of the printer, but at this point, I really don't care. I CAN PRINT AGAIN!

  Thank you John for trying to help with this problem!

• HP OfficeJet Pro 8610: 8610 does not connect to the password protected network (but connects to the unprotected network)

  I had a HP 8600 that connected to my WiFi at home.  It broke and I replaced it with a HP 8610.  When I try to connect the new printer to my WiFi at home, it is not identifying the printer in the search process.  I have searched the forums and tried to correct the problem and nothing works.

  HOWEVER, I've set up a WiFi comments without password protection and when I am connected to this network, the HP software recognizes the 8610 and I can install it.

  I hope that the foregoing will provide enough information to identify the source of the problem and a solution (easy) (?).

  Thanks in advance for your help.

  -JW

  Hi @JDWUser,

  I'd love to help you with your 8610 replacement printer. I understand that you had the 8600 on your network, but the 8610 will configure not to password protected network. I recommend you to go through this guide How to find the WEP or WPA key or the password of your wireless network, just to check your wireless password.

  Is your password contains special characters that maybe the printer does not? Are adjust you upper and lower case? I know that you explained that your password has not changed and that the printer has been configured successfully on the network before, I'm just trying to isolate a potential cause.

  Restore the default network on the printer then rerun the wireless Assistant might help.

  What is your type of encryption, and who is your supplier of router?  I saw a problem recently with WPA2 secret codes, but this issue seems to be from some routers and firmware updates.

  Please do not forget to keep me informed of the outcome of your efforts in order to contact you, and don't forget to post back with the asnwer the questions I asked. Thanks, I look forward to hear from you.

• HP Officejet 6500 a more impossible to connect to the server

  My HP Officejet 6500 a more printer was connected to my wireless network and was attached to the ePrint service; and I had an email address to send prints to my printer. But today, when I go to the ePrint, it shows that my printer is NOT connected to the SERVER!

  He invites me to go to the Setup menu option / Services Web Setup / email address Panel on the printer display. And, when I do that, it shows me: "you can connect the printer to the itenrnet through a proxy server and touch the ENTER PROXY button! I do not know what Proxy Server, he is asked? And when I get soemthing, it then asks a PORT number! Still, I don't know what is the Port! My printer is still connected to my home wireless network.

  Then I went back to HP ePrintCenter page and REMOVED my printer and then tried to ADD a printer, but, now, he asks me to "enter the printing Code.

  When I tried to enter the print code I had on the file, it says that the code was not valid; the codes are ONLY good for 24 hours, and I have to get a new printing code to return to the configuration of the printer menu steps described above!

  Looks like I'm stuck in a vicious circle.

  I would appreciate your help. Thank you.

  To correct the unable to connect to a web server error. I'd start by power cycling the router and the printer. If still we get the error that I will then try to put a static DNS server built-in web printer (EWS).

  To power cycle the router:

  1. unplug the router (most do not have a power button) and then put
  the printer off using the power button
  2. wait 30 seconds
  3 plug in the router, wait until it is completely upward and the operation.
  4 turn on printer
  5. after the printer is completely top and operational reattempt to connect to web services

  If after that, you still get the error message, I had put the static DNS. To do this:
  1 get the IP address of the printer, and then make a browser (IE, Chrome, any browser you want) and enter
  IP address of the printer in the address bar. This will bring up the SEWS
  2. search for the network titled tab and click on it
  3. then click on IPv4 in the left column, wired / wireless depend on the connection, if connected by Ethernet
  Choose wired, wireless select wireless
  4. when loading this page watch the second part entitled 'Configuration of the DNS addresses' change this radio
  Manual button and change the DNS preferred manual to 8.8.8.8 and manual to auxiliary DNS
  8.8.4.4 and then click on apply.
  5. pay particular attention the following screen which appears this message usually is a way to undo changes only
  made by clicking on the OK"" button. Avoid this by clicking another tab
  or just leave it until you close it.
  6 turn the printer of the cycle and then turn it back on
  7. once the printer is back on and retry operation, activate web
  services and reprint information page so that you can get a new code and add your printer back to ePrint Center. You will need to create a new e-mail address for the printer.