Printing problem Photoshop CC to HP; newly released s Z5400 Postscxript inkjet printer

HP support staff unfortunately are still using PS 5 to help with printing problems. They only got Windos 7 too who doesn't get useful information of them viable. The problem that I am facing is print on canvas 24 "on this printer capable of 44". Only been in Australia for a month and had updated its firmware. I create a lot of panoramic canvas 20 "x 40". I need to print 24 "x 44" to facilitate packaging Gallery of images of artists. OK so with all printers in thank you I had no problem using the Photoshop 'don't print' command and setting the specifications in the dialogue provided by Photoshop.

With this printer I get additional options available through or PC Photoshop via a touch screen of the printer itself. The problem that I can not get resolved by HP (who naturally blame Adobe for it) is that no matter what I said the widtyh of paper for and subsequently, the printed image, the printer tries to print an image of a 44 "wide on paper 24". Nothing to do with the orientation of the image. Nothing to do either with all the settings of Photoshop so please don't go into the basics, I spent 21/2 hours on the phone with HP it.

If I use Save to PDF from Adobe 9/10 editable in Photoshop, I can print the image using Adobe Acrobat Pro XL. Nice quality, correct color but... It is not printed in Photoshop, I add another layer of complexity to achieve the result. According to HP, I'm the only person in the world with this problem. Well the printert has only just been released and it is not promoted as a specific canvas printer so maybe I was just the first of many who will follow in my footsteps. Recognize by using one of these machines and their ability to produce realistic colors and fall into the pit, in that I am the economy. Staff with on the hardware and software that can't duplicate support issues.

Apart from giving up my subscription and CC, then back to version 5 of Photoshop, has one you have a suggestion for Tristan, what would happen and what can be done to remedy this?

The automaticity of this printer uses controls is half the problem. The fact that it does not come with a user manual is another part of the puzzle and how you select a type of paper in order to obtain print heads up to canvas to print by selecting the type of paper, that all adds the problem on what is happening. But at the end of the day, I feel because I can print these images from Corel PhotoPaint, same Irfanview using the printer driver tells me how it is intended to be used, the question is in Photoshop CC.

Nature cconstructive any help will be welcome.

Ryadia.

Well... I solved the problem a little differently. I got a 100% + fees refund of HP themselves and bought an Epson! Boy, was the right decision to make than ever before. I had not one problem with the Epson where HP gave me a litany of endless drama. I do not understand why a manufacturer of the printer must create defective and the bug ridden software that wants to take control of Windows and Photoshop and then they try and blame everyone except themselves.

The postscript HP Z5400 printer proved something important for me... You always get what you pay for. I run canvas about4-5 hours a day with the Epson. I had to stay at work past 8 hours a day just to get the same amount of work out of the HP. For speed, I've never had anything faster than a 8100 Canon, but the hidden costs of the property are horrible. The HP is the cheapest that I had and the slower printer. The Epson is economical to run, carried out at a reasonable speed and has no hidden cost.

After 5 months of harassing HP to get the "next, on the site" support I paid an extra $1200 for and never had, I can guarantee you that I will never, never has another Hewlett Packard product again. I had to go to the head of the Asia-Pacific off to get anyone who would listen to me. The Australians asked me to sign a form I would keep my mouth shut and sacrifice almost a grand that I put in it before talking about a refund. Then I discovered that they had received a fine of $ 3 million by competition and consumers watch dog in Australia more than tell someone who bought a $200 printer for a walk when he dropped his bowels a few weeks after the purchase. This crowd is pure poison for consumers.

Tags: Photoshop

Similar Questions

  • How Phonegap support newly released Android/iOS versions?

    Hello

    I tried a few days find out this information. First of all, I'm a javascript developer, we try to work to find a solution to package our smartphone application of already built in a hybrid web and phonegap would be our choice.

    The problem is that we need to know/understand how Phonegap support newly released versions of Android/iOS. Meaning, for example, iOS 10 has just launched. Applications built with phonegap already working on it, or they will be soon? If newly released OS version comes with new features in their API, when will they support? I guess we could find plugins for it?

    I apologize in advance for my lack of knowledge about how applications are built for Android/iOS, native APIs, etc. As I said, I'm a frontend developer, but still learning on mobile and will get on that. Right now, I just need to understand things from above.

    Thank you!

    So far, the new features of the OS versions have always been supported sooner or later.

    In general, first Cordova then Phonegap and Phonegap Build releases a new version making apps for the new operating system platforms. In general, the first test is not the best, especially if something new in the config.xml file is needed. We've seen bugs introduced in such opportunities almost every time (like the iOS ShortVersionString, the Windows identity or preference for android-versionCode using Gradle) newly required.

    So yes, Phonegap will support new versions of the OS. Plugin authors usually catch up, too. But often, some period of time, usually several weeks until til two months, going on until things settle down after the release of a new version of the OS.

  • FAQ (28): why SDM displayed everything available for a newly released operating system SoftPaqs?

    A new operating system was recently released and SDM appears not all SoftPaqs support this new OS mode 'all products '. Why?

    If you use SDM in "Update" mode, you can view FAQS (20) (/t5/HP-SoftPaq-Download-Manager/FAQ-20-quot-This-specific-model-could-not-be-matched-All-models/td-p/5317159) and then continue reading below.

    There are three reasons why this might be the case:

    1. Not all HP models have required or recommended hardware specifications to run new operating systems.
      A rule of thumb to consider is that the more recent model is, more it is likely that SoftPaqs favourable to a new operating system will be released on the said model. In the past, a "cut-off" line seems to be about 3 years old. However, HP reserves the right to change at any time.
    2. It takes time to qualify for the new operating system software.
      A rule of thumb to consider is that the most recent model, the earlier SoftPaqs will be released which are supported on a new operating system. For example: a model that is only a year old, will probably updated before a model that is two years old.

      Note: in the above two cases, a way to check is to visit http://www.hp.com/support and go to the download page for your model. If the new operating system is listed and SoftPaqs support, then SDM will support it as well.
    3. If you use the 'All products' mode, there is a filter of BONE that is still active. If you have already used the 'All products' mode, SDM is always apply this filter that will probably not include any newly released operating system. Please, go to the Configuration Options and select all editions of the newly released operating system.

  • Uninstall problem photoshop elements

    can someone help me uninstall the photoshop elements - I had a problem with this program after loading a DVD, the Organizer works but not the Publisher. However, to try to uninstall, I got the error 1306: a ProgramData.../Thumbdatabase.db3 file could not be uninstalled because another file has exclusive access - it seems that the file is opened in the editor? Can anyone help

    Restart the computer and see if that releases the lock. Otherwise run the Task Manager and terminate any task that has the word 'Éléments' in it.

    See you soon,.
    --
    Neale
    Insanity is hereditary, get you your children

    If this post or by post from another user solves the original problem, please mark as correct and/or useful messages accordingly. This helps other users with similar trouble getting answers to their questions more quickly. Thank you.

  • Rendering problems Photoshop CC - distorted color and the missing Pixels

    I recently started having significant rendering problems, manifesting themselves in several ways:
    (1) some images show noise and color rendering problems, which are constantly changing as a layer is activated (see example).
    (2) this same noise made its appearance in the images I cut and paste into files, where is appears that the pixels are simply missing. For example, if I try to copy an image approximately half of the pixels are simply missing.

    (3) if I opened, even a simple picture it seems as if some or all of the pixels are simply absent. The missing pixels change every time I try and open it - (see example).
    (4) if I crop a picture, most of the pixels go away.

    I'm currently under Photoshop CC 2015 on a MacbookPro v10.10.3. All of these same images air outside of Photoshop, so there seems to be a problem specific to Photoshop. The problem seems to be the same on my big screen and Macbook Pro screen. Any help is very appreciated, because this does not work.

    psd-rendinering-issues-2015-0720-1.jpgpsd-rendinering-issues-2015-0720-3.jpgpsd-rmissing-pixels-2015-0720-1.jpg


    Thank you very much, the updated Mac system seems to have cleared up the question, to my relief.

  • Install problem-Photoshop CS6

    Hi all

    I downloaded Photoshop CS6 and when I install app itt OPET jump to the top of this message: setup initialization failed. This coud be due to a missing file. Please download Adobe Support Advisor to detect the problem. What should I do?

    Thank you!

    Oh, sorry... Misread it!  Re-download the installer of Photoshop CS6 from here: download Creative Suite 6 applications

    Benjamin

  • Shortcut problem Photoshop CC

    I install photoshop CC in windows 8.1 to try it, but I have a big problem with all THE shortcuts. They will not work. B (to brush) does not work, Ctrl + D (for clear selection) does not work, Ctrl + C and Ctrl + V don't. Please can someone help me?

    Ok. Try following the five solutions described on this web page:
    Keyboard shortcuts stop working in Photoshop

  • Problems Photoshop CS6 text and paths

    Hello, I can't find an answer to this.

    I am unfortunately quite new to photoshop and im trying to create a logo, perhaps I should have used illustrator instead, but my problem is the following:

    I created a path, a circle and were able to put text around it. but now, when I try to change my other text on other layers, the text tool ALWAYS comes back to that path on the layer that has the text on the circular trail and I can't select text on other layers.

    How am I supposed to select other layers/text/deselect text on path?

    Thank you

    You double click (red arrow) to change the type?

    When you do the line is highlighted as shown in the bottom example.

    In addition, if you are not accurate by clicking on a layer and chose the tool move with automatic selection in the options bar, you can choose the wrong layer by mistake.

  • Mask problem Photoshop CC

    Hello world

    I had a problem when I paint on the alpha channel. When I paint with a black color, the image is still slightly visible. All opacity settings are on 100%... It is really strange, I never get this before, I use PS for 10 years...

    What do you think?

    I don't understand, I have a few bugs with Photoshop CC. A lot of problem with layer with mask too. The mask to stay in the same place when I use the tool move... And the string is visible between the layer and mask...

    The previous PS are really better than the CC collection...

    Thank you.

    Gaétan Borneuf.

    FYI

    I'm Matt painter in the Visual effects industry.

    Windows 7

    HP Z800

    2 x XEON

    Quadro 4000

    24Go ram

    Have reset you your preferences?

    Win: Press and hold the keys Ctrl + Alt + Shift immediately after the launch of Photoshop starting. A box will appear asking if you want to continue with the reset, select 'yes '. If you don't see this, you're not fast enough... Try again.

    Mac: Hold down Cmd + Opt + shift and run Photoshop. A box will appear, asking you if you want to continue with the reset, select 'yes '.

  • Problems Photoshop CS6 with El Capitan

    I just upgraded my iMac and I now use El Capitan. I want to continue to use Adobe CS6, Illustrator seems ok so far, but Photoshop is pretty sticky, and many of the keyboard shortcuts are not working do not, or only work occasionally. Does anyone know a fix for this? Thank you very much.

    The common solution (which works most of the time) after upgrading to El Capitan is to uninstall the CS6 applications and reinstall them.

  • License problem Photoshop CS6

    Hi, I have format my computer and now I have problem with my license number. When I write and then I click on next the program displays the message following (invalid license number). This license has been installed without problem before.

    Hi Josecortez,

    Please see Help below links:

    Invalid serial number error

    Error: "serial number is not valid for this product". Adobe Creative Suite

    The activation and deactivation of Adobe problems

    Solutions to connection errors, activation and connection with creative Cloud applications and Creative Suite

    Let us know if that helps.

  • Update problem Photoshop CC 2015

    When I try to open PS Duhaut in my office, I get a PS window telling me that there is a download content, but there has been no progress. I tried several times and get the same response. Any help most appreciated.

    Ray

    Hi popo,

    Please open the Creative Cloud Desktop Application sign out of him and Sign In, and then try opening Photoshop.

    Otherwise, completely uninstall the Photoshop of your machine, restart the system and reinstall it from the creative cloud desktop application.

    Let us know if that helps.

    Kind regards

    ~ Mohit

  • CC technical con problemas (Photoshop Lightroom there).

    Hace una semana is actualizo mi creative cloud, tengo el plan Fotográfico (Photoshop Lightroom y) con los pagos al Día, pero desde the app prueba son put change, me not of as no tengo suscripcion. He probado todo, escrito a los foros, y en Adobe no he found help tecnica o Teléfono. Llevo meses wear back there the membresia're por a year. Gracias.

    Sesión Creative Cloud (2).jpgNo se ha encontrado suscripción.jpg

    • Remove all entries that has name of adobe. Then close the Textedit, it will Autosave.
    • Make sure that there is no entry of Adobe on the inside.
    • Then copy and paste the Hosts file in folder etc.
    • We replace the modified hosts file that we had copied on the desktop with the original Hosts file inside the folder etc.
    • When you are prompted, the authentication by password Mac,
    • Be sure to select the option Replace ...
    • Once you have replaced the Hosts file, double click on it again and check if the Hosts file is free of Adobe entries.
    • In the affirmative. launch creative cloud application and load the list of Apps and check.
  • Display problem - Photoshop useless with Dell XPS15

    Hi I ve recent'y bought a Dell XPS15 designed for graphics, but Photoshop screen is too small (useless). It is very good with illustrator and indesign. Any solution? I've seen I'm not the only one like this. Thanks a lot for your help.

    Try this:

    Adobe App scaling on the screens to high-resolution (FIX) | Dan Antonielli

  • Subscription problem Photoshop

    I signed up for photoshop month month subscription, but it's the States my trial has expired. What I am doing wrong?

    When he says "Trial expired", you see an option for "license this software?

    If you do, you can go ahead with this link, enter your Adobe ID to see if your subscription is currently playing, and to verify if your software is licensed auto?

    See if this helps: http://helpx.adobe.com/creative-cloud/kb/convert-cs6-licensed-under-ccm.html

Maybe you are looking for

  • KB2686509 fails to install, said lack of prerequisite useful and check the log file.

    I am running Windows XP on a Toshiba Satellite computer laptop, Intel PIII, 847 Mhz processor.  I installed SP3. Here are the contents of the log file: 3,695: 17:49:52.498 27/01/2013 (local)3,695: c:\fb66e1fe6323f2b745bfc5d1\update\update.exe (versio

  • I need to know how to uninstall windows 7 and install wyndows xp family!

    all the problems

  • Want to 4-1010ew: messages function keys

    Hello I reistaled the OS WIN7 on my laptop and now I force know what software/driver is responsible for fn buttons messages. Previously, when I pressed for example flight + /-flight, the volume (sony beats) inciator appers etc.. Fn keys work fine, bu

  • Certificate on ASA VPN

    Hello I want to apply AnyConnect VPN of RA IPSec on SAA with the users that can connect using cards to chip. So I need to install digital certificates on SAA. Follows 4 things of my contacts (who is on holiday and so I have to find via this portal wh

  • Wireless keeps dropping

    After completing the recovery of my laptop (Acer V5 - 471G) caused by a virus, my wifi started to drop and goes into limited connectivity. This is solved by troubleshooting wifi, but after a few minutes my wifi falls again. Ive tried all the solution