Printing support (USB 3.0 is not compatible)

Hey,.

The problem of the day is: my Xerox Phaser 3122 does not work with Win8 (or so I think). There is no drivers and none are planned, so I'm pretty much gave up that deal overall.
Now as a last resort I just the troubleshooted and compatibility mode used on each .exe I could find which is connected and received a message saying: "USB printing support is a USB device that is older and may not work with USB 3.0", "try connecting to a USB 2.0 port.» Then, click Next. ». (no joke it really doesn't).
So here's the real question: is there a way to update or install a newer version of 'support' printing so it would be compatible with the 3.0, or maybe there's a way so somehow adapt a 3.0 2.0 (sorry do not understand much in the headers and the ports...).

Thanks for the help,
David.

Hey Ross,

I suggest you to disable and re-enable the USB controllers. The following steps will uninstall all the USB controllers and then re-install:

a. right click on Startand then click run.

b. type devmgmt.msc , and then click OK. Device Manager opens.

c. expand Bus USB controllers.
Note: You will need to scroll down to find this point.

d. right-click the first USB controller under USB Bus controllersand then click Uninstall to remove it.

e. Repeat step 4 for each USB controller is listed under Bus USB controllers.

Note: Restart the computer. After the computer starts, Windows will automatically check for changes on the hardware and reinstall all USB controllers that you uninstalled.

Also refer to:

Install USB 3.0 and other USB devices

http://Windows.Microsoft.com/en-CA/Windows-8/install-USB-3-USB-devices

Thank you.

Tags: Windows

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