printing to an adobe pdf error

I installed Adobe DC2015 on 10 new computer installed with windows 10 Professional. They are attached to a domain server. Now the problem: no matter what program I use (Word, Excel, Outlook, CAD) I always get an error massage when I print a document with the 'Adobe PDF' - printer. In German, the message is: Fehler beim print a PDF from Adobe

The pdf file is created and I can open it without problem with Adobe DC, but the error message become misaligned and the printer spooler is not empty!

Thank you for your help

Hi markusa57,

You could try to mention below as follows:

1 check if there is an update available for Acrobat, launch Acrobat > go to the Help menu > then select check updates.

2. If that doesn't work, try to remove the printer Adobe PDF under control panel and then add it again. Go to control panel > select devices and printers > under printers > select Adobe PDF > right-click on it and select Remove the instrument. To manually add the Adobe PDF printer, visit this link:install PDF printer manually.

3-If this does not work, try to repair the installation of Acrobat under Help menu > select repair installation.

Could you please let me know the version of Acrobat installed on the machines DC?

Tags: Acrobat

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