Prints perfectly but scan

My Officejet J6480 prints perfectly, but everything is digitized out black withvariable width and color lines.  I cleaned the glass and it made no difference.  Help

Yes, it seems that it is a hardware problem with the printer. You can contact the Support of HP (1800-474-6836). You may be eligible for a reduced price of upgrade or replacement.

Tags: HP Printers

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