4500 g510n-z doesn't print not but scan

My Office Jet 4500 g510n-z has been working well for months on WIndows 7, but last night it stopped responding just to my computer. Two other laptops in the House couls always not print over the network. I did some troubleshooting today and now I can get to scan from my computer but it still does not print.

The document appears in the queue for a minute then poster printing before a window error appears and says "this cannot print document." Gee thanks, HP, I didn't know that...

Can someone help before I throw it out a window? Thank you!

Hi AHAGreen,

Download and run the printing and scanning doctor from the link below. I would like to know what are the errors you receive?

http://www.HP.com/go/tools

Tags: HP Printers

Similar Questions

  • 4630 OfficeJet won't print not but scan

    I try again because I don't want to send to the printer back: my PC, Windows 7 Home Premium, 8 GB RAM, knows that the printer is there but does not print to it. In, for example, Word, the printer appears as a loan, based on printing seems to work when the dialog is showing which pages are printed, but in fact, nothing comes out. Looking at the printer itself, it shows, very briefly, "queue" and then that's it. I tried to stop and restart the printer spooler. I also tried to uninstall and reinstall the printer software. I initially installed the software by downloading it. I then tried to install it from the CD.

    Print from other computers. My wife printing from a Windows 8 and I printed from a Windows 7 laptop.

    I ran Dr. printer/scanner and it reports no problems. First when asked to print a test page, nothing happens. When asked to print an internal test page, by clicking on the button produces a page.

    I can scan a page using my computer, so it is not the link that is the problem.

    I would like to round support directly, but I can't get a US phone number.

    I managed to get on the online HP support and they set up a different printer driver for me. It works now.

  • I have a HP 620 laptop computer and a printer OfficeJet 4500 wireless. I can print wireless, but when I go to HP for Solutions to scan a document, it tells me that the printer is disconnected.

    I have a HP 620 laptop computer and a printer OfficeJet 4500 wireless.  I can print wireless, but when I go to HP for Solutions to scan a document, it tells me that the printer is disconnected.  There is nothing I can do to Solutions of HP to recognize the printer.  What causes this problem?

    Hello

    As OEM HP is responsible for the good operation of the printer and their
    drivers provided. Check with HP support, their documentation online and
    drivers and ask in their forums.

    Good luck, you need to update or reinstall the latest driver.

    HP - OfficeJet 4500 Wireless - drivers<- set="" to="" your="" version="" of="">
    http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?product=3986399&LC=en&cc=us&DLC=en&lang=en&cc=us

    HP - OfficeJet 4500 Wireless - support and troubleshooting
    http://h10025.www1.HP.com/ewfrf/wc/product?product=3986399&LC=en&cc=us&DLC=en&lang=en&cc=us

    HP support/troubleshooting & drivers
    http://welcome.HP.com/country/us/en/support.html

    Contact HP
    http://welcome.HP.com/country/us/en/contact_us.html

    HP forums
    http://h30434.www3.HP.com/PSG/

    =============================================

    The main issue is probably the drivers, but these can help:

    Add or remove a printer
    http://Windows.Microsoft.com/en-us/Windows-Vista/add-or-remove-a-printer

    Solve printer problems
    http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-printer-problems

    Open the printer Troubleshooter
    http://Windows.Microsoft.com/en-us/Windows7/open-the-printer-Troubleshooter

    Find the manufacturer's Web site
    http://Windows.Microsoft.com/en-us/Windows-Vista/find-a-printer-manufacturers-website

    Find and install printer drivers in Windows 7
    http://Windows.Microsoft.com/en-us/Windows7/find-and-install-printer-drivers

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

  • HP Officejet 4500 G510n-z Wireless connection print Windows Vista, but not from Windows 7

    Printer HP Officejet 4500 G510n-z seems to be connected to my Dell laptop with Windows 7 on HP Solution Center page, but does not print. Documents just get stuck in QC. It was printing then it wasn't so that's when it wasn't. The printer works when I print from a laptop more old Vista. The last time this happened, I uninstalled and reinstalled the HP software and that doesn't seem to help. Then, for some inexplicable reason, impression began to work. It has now stopped working again. I can scan the Windows 7 laptop but not print. I tried all the troubleshooting tools that I could find without success. Thanks for trying to help.

    Hello-

    It could be caused by a couple of things:

    1. firewall on PC or router.

    2 interference (microwave, cordless phone base @ 2.4 Ghz)

    3 distance from router

    4 corrupted printer driver.

    Turn off the firewall you have and you move anything that can cause interference to router.

    If none of the above solves the problem, I'll have to install a different printer driver.

    Click Start.

    Go to devices and printers.

    Click Add a printer.

    Add a local printer. Create a new Port, then choose "Standard TCP/IP port.

    Click Next.

    TypeRegeditdans in the box 192.168.1.12 IP address or host name. (uncheck the box 'Interrogate the printer')

    Click Next.

    When the printer list opens, click windows update. (it takes a few minutes)

    After the box appears, choose HP (not Hewlett Packard) on the left and choose "Deskjet 990c" on the right.

    Click Next, the default value and end.

    Try to print using the printer Deskjet 990c.

  • OfficeJet 4500 G510n-z: HP Office Jet 4500 G510n-z fails to print over wireless network

    Hello

    Earlier my XP (Dell D620) machine stopped printing wireless with my officejet 4500 G510n-z. My Windows 7 D630 prints wirlessly without any problem. I have download the current HP drivers without result. I looked at other positions, but none of the viable solutions. The 4500 G510n-z appears as a printer, but all print jobs end with an error. I can't print a test page, Notepad, etc. All jobs appear on the queue, but they all error. It seems to be a specific problem of the XP. I have XP pro version 2002 Service pack 3. My network is just a Verizon Fios wireless router. In windows 7, I can see the actual address of the Hp wireless connection when the printer is added. Under Xp I do not see the address wireless when I try to add the printer. Now, it appears in the list of printers on XP but 7 seems to see the actual address wireless and allows me to select it to add the printer. I plugged the XP machine to the printer and it would work for a while then stops working. Don't know what triggers the loss of connection. How can I specify the connection 4500 G510n-z XP? I tried to add the IP address I see on my 7 machine but XP wants to a path of the server which is //server etc., UNC path.

    I went in the properties of the printer and changed the address to match the 7 IP 192.168.1.3 192.168.1.9 Windows 7 XP, but not go again.

    Thank you

    Al

    Hello @adb1779,

    Thanks for getting back to me on this subject. Because the ping tests on both computers is successful when communicating with your wireless printer, it turns out that you do not encounter a network issue at all. On the contrary, there is either a program of 'blocking' of printing wirelessly on your XP computer or computer XP is not "like" the fact that you have changed the IP address of 192.168.1.3 to 192.168.1.9. It would seem that your XP computer is a former connection with the printer. To resolve this problem, please follow the steps below.

    Step 1: Launch MSCONFIG:

    I'll have you temporarily disable all programs background on your XP system to see if there is a program that runs in the background on your Windows XP computer that would block communication with your printer.

    1. Click on the Start menu
    2. Click run. In the Run dialog box, type msconfig and click OK
    3. When the System Configuration window opens select 'Selective Startup ' and uncheck load startup items
    4. Click the Services tab, check the box at the bottom to hide all Microsoft Services
    5. Select disable all
    6. Select apply and OK
    7. Computer restart when prompted

    When your Windows XP computer turns please try printing. If the printer works correctly now it would mean that a program was blocking the communication. If the problem persists, proceed to the steps below.

    Step 2: Uninstall the drivers:

    I understand that you have already done this in the past without result. However, if your product is identified as on 192.168.1.3 she is not installed correctly, or an earlier version of the printer with an old IP isn't be properly removed from the system. It is crucial for the repairs we have a clean slate to work with. Please follow the steps below.

    1. Click on the Start menu
    2. Click on programs
    3. Select the HP folder
    4. Select your HP Officejet
    5. Select Uninstall
    6. Please follow the instructions on the screen to complete the uninstallation.

    Once the uninstall is complete, proceed to the next step.

    Step 3: Clear the server properties:

    Your printer driver can also be installed under the print server properties. I'll have to make sure your driver has been completely removed from both print server.

    1. click on the Start menu

    2. Select Printers. You may need to go to the Control Panel then Printers and faxes.

    3. in printers and faxes click on file and select Server properties

    4. in the print server properties window, select the drivers tab

    5. If your HP Officejet is listed, click on it and select Remove downstairs.

    6. a new window opens, click on Remove only the driver. Click OK.

    7. Select apply and then OK in the print server properties window.

    8. close printers and fax machines.

    Step 4: Delete the temporary files:

    1. Click on the start menu
    2. Select run. In the Run dialog box, type %temp% , and then click OK
    3. Click on the Start menu
    4. When the Temp folder opens, Select the first item in the Temp folder and tap the SHIFT key on your keyboard.  Now Shift while, scroll down a few lines and click on another element in the file. What is between these two elements will highlight.
    5. Select the "delete" button on your keyboard. The Temp folder contains the temporary internet files. None of the actual files or folders on your computer will be affected by deleting Temp files. If a Temp file be used yet that you will automatically get the pop-up that you can't delete this item. The "deletion" process is cancelled. On Windows Vista, 7 and 8 of Windows you can just "jump" from the items which will not delete. Unfortunately, on Windows XP, it is not so easy. Take note of this point is unable to delete. Then, ignore this element. Click on the next element in the list, hold the SHIFT key and click another item in the list to remove another piece of elements. You will continue this tedious step until all items in the Temp folder which will remove are deleted.
    6. Close the Temp folder when it is empty
    7. Right-click the recycling bin on your desktop and select empty recycling bin

    Step 5: Reinstall the drivers:

    1. Please click here to download the drivers for your printer
    2. Once the site opens click on the download button at the top left
    3. Once the download is complete, follow the instructions on the screen to reinstall your printer wireless
    4. Once your printer is properly reinstalled please try again to print wireless.

    Please reply to this message with the result of your troubleshooting. Good luck!

  • Prints perfectly but scan

    My Officejet J6480 prints perfectly, but everything is digitized out black withvariable width and color lines.  I cleaned the glass and it made no difference.  Help

    Yes, it seems that it is a hardware problem with the printer. You can contact the Support of HP (1800-474-6836). You may be eligible for a reduced price of upgrade or replacement.

  • Computer says 4500 G510n is offline, the printer says it can not connect to computer

    I use a Mac OS X 10.5. The printer is recognized as an option for printing on the computer and the printer is properly connected to the wireless network, but the computer will not be printed because he says the printer is offline. Can I have help step by step? Thank you.

    What router?  Have reset you the printing system? :

    -Sys Prefs, printing and fax
    -Right (control) click inside the box that lists your printers and select Reset Printing System.
    WARNING - This will remove ALL your printers!
    -Select the sign + to add again. Search for the printer, select it, and wait until the button 'Add' becomes available. Until it clicks.

  • Wireless HP Officejet 4500 G510n all-in-one printer

    I don't receive a no driver found. Printer is on peripheral Panel but looks like a large moniter. What should do?

    Hello Moriah,

    You need to go to hp.com and download the driver for your printer and your operating system. Go to this page: http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=3986399&lc=en&cc=us&dlc=.

    In the drop-down list, select your operating system and download the driver that result. Don't know what version of the operating system or bit depth you have? Go to control panel, click System. When that opens scroll down to the section on your operating system.

    Once downloaded, run ("install") the software by double clicking on the name of the file. The software will install the print driver for you.

    Let me know if this solves the problem for you or you need more specific instructions for certain stages of the process.

    Kind regards

    BearPup

  • HP Officejet 4500 G510n-z for windows 7

    This printer works wiyhout no problem, then all of a sudden he is no longer scan, copy or fax. Notice of default appears in the display.  It will still print computer.  I have reset the printer and you have done everything I know to do.  need help!  Puzzled-1

    My HP Officejet 4500 G510n-z ceased to print certain documents from my computer. It allows to print an e mail but not my bank statement

  • HP officejet 4500 g510n-z print but not scan

    HP officejet 4500 g510n-z prints ok but not scan

    A computer to Windows Vista 32 bit

    7 4 Windows machines

    Windows XP 2 machines

    running on the wireless have not tried usb

    No IP conflict

    worked the last time that I used it (months)

    printer works fine (even if I have to restart now and then after the mode 'sleep')

    latest drivers installed

    Ideas anyone?

    Thank you

    Hi sdrrmit,

    It seems that the printer didn't install correctly on your Windows operating system. Follow the steps below.

    First step: clear temp directory

    1. On desktop applications do a right-click of the mouse and select applications. In the application run, type %temp% .
    2. Select all the files in this folder, and then press the delete key to remove. If you receive a message that the file is in use, you will need to ignore this file (s).
    3. Proceed to step 2 below

    Second step: downloaded and extracted to your system:

    1 download the drivers and full software features

    The complete solution software

    2. once the download is complete, double-click the file to extract the software.

    3. when the installation window opens, press the Cancel button to stop the installation

    4. on desktop applications do a right-click of the mouse and select applications. In the application run, type %temp% .

    5. Locate and open the folder starting with 7z (example: 7zS2356)

    6. right click on the folder and select copy

    7. close this window and all open windows, and then in the Middle the desktop right click your mouse and select Paste. This will move the 7z folder on your desktop.

    8 open the 7z, that you just copied on your desktop

    9 open the Util folder

    10 open the CCC folder

    11 start the uninstall_L4

    12. once the uninstall is complete, restart the computer

    13. run Disk Cleanup by pressing the Windows and R key at the same time back the term calls and Type cleanmgr.exe and press to enter.  Select all the boxes and all delete. Click on the link below about this tool and no disclaimer.

    Cleanmgr Disclaimer

    14. download and install the latest version of Adobe flash player

    Update Adobe Flash Player

    15 open the 7z folder and then double-click the Setup.exe file that will be towards the bottom of the open window. Follow the instructions on the screen to reinstall your printer.

    Let me know if you are able to successfully install the software and driver and are able to print & scan?

  • OfficeJet 4500 G510n: I can not install my printer portable officejet 4500 G510n after updating windows 10

    Help please.  I tried for days install my portable printer officejet 4500 G510n to my PC G wireless that runs 10 recent Windows updates.  I tried everything, including the uninstall/reinstall but it is never successful and I understand the different problems every time.  I even tried setting up by USB... always without success.  I don't understand what is the promlem.  AND when I use one of the programs that install fails, it installs a solution for me for windows 8, which does not, of course, because I have 10. I really wish I had a printer again!

    Welcome to the @DLBHJ forums

    I hope to help with installation issues you are having with your Officejet 4500 on Windows 10. Here are some steps to start you off. When you are finished, just reply to me with the results, errors, etc. Any information you can provide will help!

    1 uninstall all printer software that is currently installed.

    2 restart the printer and the computer entirely.

    3. clean boot the computer and restart it: How to clean the boot

    4. when the computer restarts, download and install the software here.

    5. once the printer installed, return to the boot process and re - activate the start up programs.

    I hope this helps and works. Let me know what happens.

    Hit the "accept as Solution" if we reached a solution and the "thumbs up" to say thank you for my help.

  • HP 4500 g510n: My 4500 g510n not to print or copy

    About 2 weeks ago I tried to copy with my 4500 g510n.  Fed in the book, he stopped near 95% through. Then the suele just sitting there copying intermittently at me. No noise, no copy.  After 5 minutes, I tried to cancel, and it hung on the cancellation of the copy. A minute later, he adorned him stop.  I puleld out the power cord and replaced it. Decides scanning and printing. However, my grpahics program is more able to find the scanner.  So I used the HP on the WIin10 64-bit Start Menu Solution Center.  Worked very well there.

    Print however, repeats the same process (this timr print intermittently at me). After pressing another outlet, it worked, but print very slowly.

    Today, I tried to print, and still the same problem exactly. It feeds the paper almost and then sitting there, feeling intermittently at me.  Pull the seizure of power, has waited half a minute and he fine pritned. Tried to print again, same problem. This time, however, the problem has taken up after removing the CAP. Tried pulling the plug again. He said it is a paper (in reality, not one) jam, then actually appeared a paper jam on the attraction of making funds. Two card pulls later, it is printed.  Now here's the weird part. After that each shot Cap reset paper is introduced into the printer without problem.  With the exception of the one created the paper jam. Otherwie, if perfectly well nourished.

    I use wireless to a Dell Inspiron, located within a few feet of the pritner. Win 10 64-bit.

    Hi @Atherworld,

    Thanks for joining the Forums of HP Support for a solution to your printer problem.

    I understand that you use a HP Officejet 4500 Wireless all-in-One printer with a Windows 10 computer and may not copy or print. I would like to help with that.

    I don't know whether to think it's a software problem or a problem with the hardware of the printer.

    I would like to begin by downloading and running the tool HP Print and Scan Doctor to see if it detects any problems. This tool can diagnose and solve many problems of printing software and printer.

    Please let me know if that solves the problem, or if you need assistance.

  • Not able to scan with the HP Officejet 4500 G510n-z wireless printer

    Original title - program programs application Applications compatibility

    I bought a laptop DELL Inspiration with Windows 8.  I have connected a printer wireless HP Officejet 4500 G510n-z to my laptop; However, I am not able to scan a document to my printer and send to my laptop.

    I went on HP website to download the 64 bit version of the driver however still not able to scan.  I noticed that the version of printer driver that I downloaded is 350 a - f.  Appreciate any feedback on how to solve this problem, I just need to buy a HP-Officejet printer is Windows 8?

    Hello

    As OEM HP is responsible for the proper functioning of the printer/scanner
    and their drivers. Check with HP support, their documentation online
    and drivers and ask in their forums.

    Good luck, you need to update or reinstall the latest driver.

    HP - printers supported for Windows 8
    http://h10025.www1.HP.com/ewfrf/wc/document?DocName=c03168175&cc=us&DLC=en&LC=en&product=3794625

    HP - how to get your printer works with Windows 8
    http://h10025.www1.HP.com/ewfrf/wc/document?DocName=c03494007&cc=us&DLC=en&LC=en

    HP Officejet 4500 Wireless all-in - One Printer - G510n - Support & Troubleshooting
    http://h10025.www1.HP.com/ewfrf/wc/product?product=3986399&LC=en&cc=us&DLC=en&lang=en&cc=us

    HP & Driver software downloads - HP Officejet 4500 Wireless All-- One Printer - G510n in
    < -="" set="" to="" your="" version="" of="">
    http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?product=3986399&LC=en&cc=us&DLC=en&lang=en&cc=us

    HP support/troubleshooting & drivers
    http://welcome.HP.com/country/us/en/support.html

    Contact HP
    http://welcome.HP.com/country/us/en/contact_us.html

    HP forums
    http://h30434.www3.HP.com/PSG/

    ================================================

    The main issue is probably the drivers, but these can help:

    Windows 8 - Fix printer problems
    http://Windows.Microsoft.com/en-us/Windows/printer-problems-in-Windows-help#fix-printer-problems=Windows-8&V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

    Windows 8 - How to troubleshoot printing problems in Windows
    http://Windows.Microsoft.com/en-us/Windows-8/How-to-solve-printing-problems

    Windows 8 - install a printer
    http://Windows.Microsoft.com/en-us/Windows-8/install-a-printer

    Windows 8 - find and install printer drivers
    http://Windows.Microsoft.com/en-us/Windows-8/find-and-install-printer-drivers

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

  • Office Jet 4500 G510n printer ready but error rises to the status

    I have an Office Jet 4500 G510n and a MacBook Pro 15 2006 2 late model, worm 10.6.8

    I upgraded to an SSD HD and everything works find except the printer. I can go to the utility and the TEST PAGE prints OK.

    However, the STATUS, it reads: "error/library/Printers/hp/cups/inkjet1.driver/contents/macos/injet/failed."

    I checked the drivers and all I saw were for the Page 'extra '...

    Lost!

    Research on the HP support site, I found that under Mac OSX, they auto download updates for printing. Did not transfer my old HD to a SSD who follow these updates... they do not have. Then... I downloaded all updates (pilot) to my new SSD and the works of the HP printer!

  • my printer, hp 4500 G510n-z will not install on my new laptop HP Windows 8.

    How can I get my printer (HP Officejet 4500 G510n-z wireless) to install on my new hp laptop Windows 8?

    I included a link to the drivers for your printer.

    Click here for the drivers.

    Let me know how it goes.

Maybe you are looking for

  • Mozilla firefox 36 address bar does not

    I've recently updated Firefox to 36 because of an error running on an earlier version. I am running Win XP with SP3 and also using Norton 360. After the update the address bar does not work, either by using the Enter key, or menu drop down recent sit

  • BB Torch showed pointer for browser Field2

    Hello I use the field2 browser in my application to show HTML content. My application content watch HTML with the pointer on the 4.7 and 5.0 devices however on BB Torch(OS 6.0) displays the cursor to navigate HTML content. Why it is so?  What is extr

  • Corrupted media player! where can I download a new copy?

    Windows informs me that Media player is corrupted (and I always thought that Microsoft was perfect and did not program mounted Bug) it gives to think that I have to download a NEW COPY?  How can I do? I searched microsoft Web sites only to be told th

  • Window Media Center tv guide

    my media center of windows have only a few strings that have a TV update guide. Some chains used to have a tv guide now don't. I've updated my guide and I still get the same result

  • Compatibility of Photoshop elements 9 and first Elements 9 with Windows 8.1.

    After using PES 9 and PE 9 a few years on Windows 7, I bought a new PC with Windows 8.1.I was not able to re - install the two programs in point 8.1 of Windows. Is there a compatibility issue with PSE9 and PE9?