Problem blackBerry Smartphones starting

I had to have my 8520 sent to me and the battery has been removed.  After I put the battery in, it started to load programs, but then I got a message on the main screen that says "index Eception exception 3 > = 3" then the screen turned gray with a very low score in the center that says "APP Error 523 reset" if I press the ball, he does it again with the same results.  I tried to remove the battery and start over, but no change.  I have no other control functions.

(1) make sure that you have Blackberry Desktop Manager installed.
http://NA.BlackBerry.com/eng/services/desktop/
(2) on your PC, go to start > run and copy and paste the following line exactly (i.e. with quotation marks):

'c:\program files\common research in motion\apploader\loader.exe' /nojvm

(3) the Application Loader Wizard will appear - click on "next".
(4) in the ' connection: ' drop-down menu, you should see "USB - PIN: UNKNOWN". Click on the button "next".
(5) you should see a list of applications ready to be installed for your Blackberry. Press Next and finish, and that you are well on your way to get your Blackberry to life. Just unplug and let the process finish completely.

NOTE: If you do not display the list of applications mentioned in step 5 and instead to see the message "the Blackberry Desktop Software has no Blackberry Device Software for the device you have connected to the computer. Contact your wireless service provider or system administrator', then you must download the Blackberry operating system for your support and your device.
http://www.BlackBerryFAQ.com/index.php/BlackBerry_Operating_System_Downloads
Just select the appropriate type of carrier and network, select your Blackberry model from the list and download the latest version. Install this download and follow the steps above again and you should be on the right track.

Tags: BlackBerry Smartphones

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    shigity wrote:

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    For the reasons that I can't explain, the speaker turns on automatically when my wife calls for about 5 seconds and then returns to the normal mode.  I have absolutely no idea how this 'feature' has been enabled.

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    Welcome to the kjbrand forums

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    There should be no reason why the phone should go to the speaker on its own, and it sounds like a software problem. I hope that suits him!

  • Problem blackBerry Smartphones disabling protection settings on BB BOLD 9700 after creating a corporate Email account

    Hello

    I have a problem to restore the factory setting for my blackberry.

    I followed the instructions from KB18988 and it worked for everything, but the security settings.

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    KB18988

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    Get off at the first version of the firmware

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    Hello, I tried but I coul not find white made it policy to the address.

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  • 9000 "BOLD" of blackBerry Smartphones starting frozen after OS update

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    Try this:

    (1) make sure that you have Blackberry Desktop Manager installed.
    http://NA.BlackBerry.com/eng/services/desktop/
    (2) on your PC, go to start > run and copy and paste the following line exactly (i.e. with quotation marks):

    'c:\program files\common research in motion\apploader\loader.exe' /nojvm

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    Just unplug and let the process finish completely.

    NOTE: If you do not display the list of applications mentioned in step 5 and instead to see the message "the Blackberry Desktop Software has no Blackberry Device Software for the device you have connected to the computer. Contact your wireless service provider or system administrator', then you must download the Blackberry operating system for your support and your device.
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