Speaker blackBerry Smartphones starts automatically on certain calls

For the reasons that I can't explain, the speaker turns on automatically when my wife calls for about 5 seconds and then returns to the normal mode.  I have absolutely no idea how this 'feature' has been enabled.

I can't find this option in the profiles/edit function.  I have an exception for my wife - and I am sure that the speaker phone option must be associated with this exception... but I know not where/how to turn off.

My phone is running V4.6.1.83, the Platform 3.0.0.41, Curve 8350i

Thank you

Kim

Welcome to the kjbrand forums

I don't know if you tried, but when your phone starts to 'Act' always try a battery pull first:
1. remove the battery while the phone is turned on
2. wait a few seconds before inserting it again
3. wait for the long end of the boot process (takes a few minutes usually)

This clears most of the software problems that occur on the BlackBerry from time to time. You can also use Quickpull, a free application that simulates a battery pull without removing the battery: http://software.crackberry.com/product.asp?id=27660
A battery pull gets lost when using the applications memory and clears minor software errors that creep over time. The blackberry is running an operating system just like your PC is running windows and battery pull is the equivalent of a reboot / restart your computer.

There should be no reason why the phone should go to the speaker on its own, and it sounds like a software problem. I hope that suits him!

Tags: BlackBerry Smartphones

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