Problem control pumps syringe with LabVIEW 2013

Hi all

I try to use a program that was sent to me by a coworker to control 2 pumps to KD scientific syringe using LabVIEW.  The pumps are connected to a Windows 7 computer via a telephone line attached to the pump, which is then connected to an RJ11 to D - type RS-232 converter.  A Hawking Technology RS-232 to USB converter cable connects this converter to a USB port on the computer (this is because our computer has only 1 serial port but we have 2 syringe pumps).  It's the same establishment that has been using my collaborator and it worked without any problem.

The problem arises when we try to control pumps syringe with the LabVIEW program.  We have drivers for Hawking and KD scientific syringe pumps cables installed on the computer, but our computer recognizes that the cable is plugged in - it does not recognize the syringe pushes like a 'peripheral '.  We can run the LabVIEW program, but essentially, nothing happens.  When we press "stop"button, we get an error message that says: "error 1073807202 occurred when opening VISA in Science KD 2XX series Initializes vi."  In my view, this means that the computer/LabVIEW is not able to communicate with the pumps, even if we have installed the drivers and in the same folder as the program.

I enclose the program we are trying to run (it's Version 2, it includes the drivers for syringe pumps), the pilot shot of the error message, we installed the cable, as well as a screen.  If anyone knows anything we can try would be much appreciated.  The author of the program has been at a loss because it works wonders on his computer.

Thank you in advance!

Laura

Indeed, I am convinced that the pumps are connected to the correct COM ports.  So I just thought of something... I noticed on the website OR that there are drivers for NI-VISA.  I know for a fact that I have not installed on this particular computer.  Does make sense that these missing drivers could be the problem?  That would explain the error to the opened VISA.  I do not have the administrator rights for this computer so I have to wait for an admin to connect and install the drivers.  I'll give you an update with what's happening.  Thank you all!

Tags: NI Software

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