Problem HP Simplepass

Similar Questions

• Account problem HP Simplepass 2011

  This is partly because of my own stupidity... in gasoline; That is the problem - I registered a few fingers on SimplePass on a Windows account, later, I created a separate user account and deleted the original account. Now when I try to use Simplepass on my new account, it says I've already enrolled fingers. Worse, it then disconnects me from my current account to try to connect to my original one but fails since I deleted it...

  Since I already deleted the original windows account I could just open a session and remove my impressions, is there a manual way to an inscription ' a finger or delete data printing HP Simplepass?

  Thank you, any help is greatly appreciated!

  !!! Solution found!

  This solution worked for me, should work for everyone.

  Uninstall the drivers of the fingerprint from the Device Manager.

  • Go to Device Manager > pilot biometric > validity sensors > uninstall > check delete the driver software

  Uninstall the HP Simplepass software

  • Go to control panel > uninstall a program > HP Simplepass

  Restart the computer

  GoTo edit biometric parameters

  • Option 1: Type "biometric settings" on the start menu
  • Option 2: Control Panel > hardware and sound > biometric devices

  Trigger biometrics > APPLY

  SET ON Biometrics > APPLY

  Trigger biometrics > APPLY

  SET ON Biometrics > APPLY

  Install the drivers fingerprints

  Install HP Simplepass

  It works like a charm.

• Problem HP Simplepass not working on windows 8

  I upgraded my hp pavillion dv6 to windows 8, and now my pass simple hp does not work on windows 8. Any suggestions?

  Hi supershegz,

  It is not a SimplePass version that supports Windows 8 right now.  Not sure when or if it will be supported, but it comes to the current state.

  -wes

• HP Pavilion dv6 Notebook PC: hp simplepass 2012, do not configure Windows 10

  I recently installed the Windows 10 operating system, as many have, and I'm having a problem with SimplePass 2012.

  The reader will not be 'new' prints to access my account.  (I made a new admin ACCT, after having the issue "Critical Error" with the W10 start menu.)

  I tried reinstalling the SP 2012 program to fix any problem of corruption, and the stalls of the reinstall at the stage of "Please wait while Windows configures HP SP 2012."

  Any thoughts?

  @Ronaldgg

  The oldest program of series 6 HP SimplePass not was not written to run on Windows 10 although I heard that it will offer service on the new operating system Windows 10 indeed.

  I hope you have at some point in the past remembered to export your Webcards. If it is necessary to remove and then install the SimplePass program, you will need this backup on importation of your Web sites / passwords again in the SimplePass database.

  I can offer the following:

  ===============================================

  HP SimplePass upgrade instructions

  Read the first page: Dragon Document guidelines

  Topic title:

  Procedure - updated / (install HP SimplePass Re)

  ===============================================

  General considerations:

  • Windows updates must be installed and up-to-date before installing HP SimplePass and / or repair operations
  • You can create a Restore Point in order to protect your 'place in the sand '.
  • If you have not previously exported your Webcards: you may lose your Webcards (Web site passwords). Assuming you get the program to work, but still manage to lose the existing database, this means that you will have to perhaps start and reset (back) all of your websites and passwords. Proceed at your own risk.
  • There are two sets of HP SimplePass:
  • AuthenTec series 6 HP SimplePass and Softex series 8 HP SimplePass
  • The two series are not compatible with each other
  • You cannot migrate from series to series (or back)
  • You can "pass" series

  ======================================================

  Driver is first!

  The pilot of validity must be (re) installed first, i.e. before the SimplePass program is installed, repaired or otherwise manipulated. It's hardware - fingerprint reader and his driver - be ready when other programs 'come on board'.

  Looking for a Driver for sensor of validity at least for Windows 8.1 - better Windows 10.  If site supports your computer Web page of the driver does not provide a driver, there may be in the document, you can use a compatible driver.

  See the titled subject: Bits and drivers

  ------------------------------------------------------------------------------------

  HP SimplePass is planned

  Next: once you have installed / reinstalled your valid driver and restarted the computer, decide what methods will offer the best chance to get the HP SimplePass working on your computer program.

  NOTE: success may require more of an essay or a combination of methods. the program is old and different environments.

  • Repair your program's existing HP SimplePass (database) in programs and features
  • Download the latest version of the 6 series HP SimplePass and overload manually (installation) program on top of your database (program)
  • Remove the program HP SimplePass existing in the system > Reboot > download and install the last programme of the series 6 HP SimplePass > if available, import your file, .tsd (Webcard backup)

  Finally:

  • Switch to series 8 HP SimplePass for Windows 10. Note that you must reset it, i.e. to create all your passwords site Web from scratch. You cannot 'import' your 6 HP SimplePass in series 8 HP SimplePass series password database. Don't forget: the two series are different programs.

  ======================================================

  General note to my readers:

  A reminder that my comments, documents and advice are mine and not a product of HP.

  Your comments are welcome - please remember to remain civil and in favor of our team of volunteers and members of the HP forum.  Thank you!

  When you see a post that will help you,

  Who inspires you, gives a cool idea,

  Or you learn something new.

  Click the 'Thumbs Up' on this post.

  My answer-click accept as Solution to help others find answers.

• HP Simplepass stop working

  I had my HP all-in-one PC for 13 months. I have Windows 7, all updates, and especially to use IE - recently updated 9-10 - could be the problem. SimplePass worked very well - I would go to a Web site and Simplepass would jump and will ask for a password to connect. Today, all Web sites make me sign - col Simple it only for me. I tried to 'fix '; I checked and all my financial and other sites are in SimplePass with logins, but the program does not work. Suggestions?

  Thank you

  Miss Purple

  Hmm...

  When you say that you tried to 'fix' what have you done to try to challenge SimplePass?

  OK - standard fix for this type of problem starts with the following...

  As long as you use NOT of Digital Persona, this fix should work.

  ------------------------------------------------------------------------------

  Open Control Panel > Device Manager > open biometric devices >

  Right click on your validity sensor driver > Uninstall ( NOT delete)

  Reboot the laptop in a way the pilot can relocate that you connect to

  Download this new package SimplePass and double-click it to install just above your current version - that is to say, do not remove your software SimplePass existing, just load this version on top of what you have now.

  sp59664 HP SimplePass V6.0.100.257 Win7-8

  =====================================================================================

  Dragon tips:

  • Save (Export) your webcards:

  Export the Webcard database:

  When you have working software SimplePass, export your Webcards.  Webcards contain your websites and passwords.  In the case where you must always remove the SimplePass software, your webcard backup can be used (imported) to restore your Web site login information.

  Start SimplePass > (small wheel spikey) settings > export NOTE: file will be called *.tsd

   

  This is backup every so often and save it somewhere safe.  If you need to remove your HP SimplePass software, you can use the .tsd file to import your Web sites / passwords after you reinstall and configure HP SimplePass.

  -------------------------------------------------------------------

  You can PRINT ON your webcards.  This carries some risk; the question of the use of SimplePass is to preserve the security of your passwords.  However, if you are in danger to forget or lose your password, you can print the list.  Printing will take about 95% of the words of past, or so... true make sure you keep the list printed somewhere safe.

  Start SimplePass > Options (between the parameters and the '? ') > print all web cards

  =-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-

  I hope this helps!

  Good luck!

• SimplePass works no-ENVY HP dv7-7202tx Notebook

  Hi - I have updated my PC Windows 8.1 times back and had no problem with simplepass initially. I then suddenly could not drag my finger and sign in.

  I read through some of the conversations are realize others has had a problem too and saw some suggestions to resolve and follow up and was able to download an updated driver and it worked fine until last week when even once it has stopped working.

  I am disappointed that HP has NOT solved which I think should have been done long back because people are complained about beginning of 2013 (or before).

  I am at a loss to know what do it because, I depended on using this for a lot of my web sites etc. (keep my password in place course), but now I can't use my finger print recognition to make and need to type my master password every time.

  I bought this computer for ease of managing my security but HP made me lose confidence in their products, given the battle I faced.

  I'm worried about installing any software updated as indicates it a solution because I'm not sure it will solve the problem without deleting my files from data password etc.

  The HP team can advise you and if possible contact me directly for this problem.

  I chose to discuss this pubically because I think that HP is lying on I think it's a problem they have NOT delt with more proactive in reaching out to the loyal customers like me.

  Thank you

  Await your response

  Hi @noelhensman ,

  Thank you for visiting the Forums HP's Support and welcome. I read your thread on your HP ENVY dv7-7202tx

  Laptop and having problems with the software HP SimplePass Identity Protection could not initialize correctly. I read all the patches in the post previous that you me bound. Thanks for all the information, it is very useful to know what you've already tried.

  First thing I would check enable biometric support in this document.

  If this does not help, I would say to uninstall HP SimplePass and reinstalled the latest version for Windows 8.1.

  Hope it suits it.

  Thank you.

• ENVY laptop d7: HP software framework not available in Recovery Manager

  I have known problems with Simplepass since a recent refresh. I downloaded all the drivers/software recommend etc. and followed the steps listed in the forum responses. It was suggested to ensure HP Framework software to work properly with suggestion to update the settings to work all the time. (with instructions for use run, type services to locate the software framework). When you use run to search for 'services', nothing listed, then I tried to locate in the Recovery Manager, but it is not listed. I am able to locate the HP software framework in the list of Control Panel programs. I attemtped to fix this, but I get an error message that it is on an unavailable network resource. Is this available for download? Or can provide you instructions to repair other than the recovery or repair tool in the control panel?
  ("HP solutions framework support" has been updated)

  framework of the HP software

  FTP://ftp.HP.com/pub/SoftPaq/sp59001-59500/sp59202.exe

• SimplePass 2011 problem

  A few days ago my new TouchSmart 520-1030, began to connect to a temporary profile at startup. Investigation revealed that a TrueSuiteService of the Image was breaking and had the open register/profile, not allowing not window to use my normal profile. I was able to rename the image and get Windows to start correctly.

  This image is part of SimplePass 2011, which has been pre-loaded onto my PC. I've not got a fingerprint reader and do not need this software, but here the problem, this isn't a problem in the future.  I could not find a pointer to the SimplePass software. I'd rather not completely restore my PC, if possible. can someone give me a pointer to this software?

  Thank you

  Mike Webb

  Hello Mike,.

  Try to download HP SimplePass Identity Protection worm 7.1.5.9 here.

  We don't have that HP SimplePass 2011 2012...

  Let me know if this helped you.

  Thank you

• AuthenTec Hp SimplePass loging in PayPal problems

  How can I get the serial number Hp SimplePass current on my Hp M6-1045dx. When I try to activate my simplepass on paypal, my payPal shows that I have 2 serial numbers...

  Serial number changed when I updated the simplepass software. not sure why it happened, but it has messed up my papal...

  It seems to work now. problems seem to have been with securiy with ie11 settings.

  Reset ie 11 and then change it IE internet security to medium-low...

• I can not open HP simplepass for my fingerprint, get the error "a problem caused blocking the program works correctly.

  HI.i have Windows7 ultimate.i cant poen HP Simplepass in my pc.it has been properly working befor I updat my windows
  Please help me! When I open HP Simplepass say this ERROR: {a problem caused labour correctly.please near deadlock of the program}

  That looks pretty bad answer at HP, since its their software.

  Try the HP forums

  If the first problem occurred 4 months ago who is probably too late to use a windows restore point

  You can try reinstalling the HP software

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?CC=UK&LC=en&DLC=en&softwareitem=ob-82068-1

  See also

  http://h10025.www1.HP.com/ewfrf/wc/document?CC=UK&LC=en&docName=c02518653

• Problems with HP Simplepass 2011 - HP Pavilion dv6 Notebook Windows 7 64 bit

  HP Pavilion dv6 Notebook Windows 7 64 bit

  I have this laptop about two years. I had have to rely on the factory affecting several times on circumstances independent-(donjon de Norton Utilities supprimant les registres essentiels). But, recently, I restored to factory setting and updated my Norton Internet Security to the latest version and everything was fine until my fingersensor stop Saw several hours after. He reads is no longer my fingerprint.  I am prompted by the software to enter my password by typing only and not in the typing and scanning. Right now my quick launch is based on numbers from 0 to 9. Can someone guide me to recover my software working properly?

  You can try to uninstall the driver and the software for Simplepass, then re - install, refer to this guide

  http://h30434.www3.HP.com/T5/notebook-operating-systems-and/HP-SimplePass-identity-protection-validity-fingerprint-and/m-p/742013

• Update worm 30 does not my HP SimplePass (password fingerprint reader) to Invoke

  Aargh... Just discovered another problem with this worm update. 30 my SimplePass (HP program, not an Add on Firefox) does not work. When I go to a site that requires a password, SimplePass opens and asks me to drag my fingerprint reader... I'd really like to get this working again... It still works on Internet Explorer...

  I'd appreciate any help, thank YOU!

  Firefox 30 switched many plugins "Always turned on" to "ask to activate. This change was to require your permission to untrusted sites to use plugins. However, some plugins like HP SimplePass affect the user interface, so that they do not work well with this setting. Here's how to switch back:

  Open the page modules using either:

  • CTRL + SHIFT + a
  • "3-bar" menu button (or tools) > Add-ons

  In the left column, click on Plugins. Look for the plugin SimplePass and change to ' activate ' "always enable".

  It may not take effect immediately in the current window, but should work in a new window, or after you exit and then restart Firefox.

  Does it work?

• The latest version of Firefox is compatible with HP Simplepass?

  Since I've upgraded to Firefox 14, HP Simplepass does not work. Can someone help me with this problem? Thank you!

  We reached out to HP, and they are working on a new version of simplepass from a new supplier, so it will come eventually. For more help, contact HP.

• HP probook 450 g2: hp simplepass does not

  I bought a brand new hp probook 450 g2 pc laptop last week.and than th pass simple version 6 nuts also, I installed his does not not the sensor I does not please hep to solve this problem

  @darshmorgan

  darshmorgan wrote:
  

  so why insert it a finger print sensor to these business notebooks.is there any option to enable that works because this note book only for personal use

  In response to your questions:

  • Laptops of professional quality are equipped with sensors of finger prints for the same reason that consumers rank models offer the feature - biometrics are a method very popular to connect to your computer without having to type a password.

  SimplePass software runs on quality consumer laptops.

  • Security of client software runs on the professional quality laptops.

  Both programs offer some of the same functions.

  

  Options

  Install and run the Client Security

  OR

  If you run Windows 10

  and

  If you only want / need to connect to the computer with your fingerprint

  then

  You can set a PIN code and then activate the fingerprint reader to log that ships with the operating system Windows 10

  Start / Windows key > settings > accounts > Sign-In Options > PIN

  Help:

  Add or remove fingerprints - 10 Windows logon

  OR

  If you do not want to install / use the Client Security software on your computer

  and

  you do not want to be able to connect to (most) sites without having to type a password,

  then

  You can buy a password management program

  If you want, you can combine security software and password into a single service manager.

  Example: Avast Prime Minister

  DISCLAIMER: I do not work for Avast nor do I have any personal affiliation or business with the company - I have used their products.

  

  When you see a post that will help you,

  Who inspires you, gives a cool idea,

  Or you learn something new.

  Click the 'Thumbs Up' on this post.

  Fixed / responded? Click this post accept as Solution to help others find answers.

• HP Envy 17-N152NA: HP SimplePass Identity Protection software

  Hello

  Not sure what happened to my original post, seems to have been deleted for some reason any...

  Last week, I bought the laptop above, an HP Envy 17 - N152NA, model N9Q54EA, that, according to the specification of the store both the specification on the HP site that the book marks HP SimplePass Identity Protection software, but for some reason mine is not...

  I looked into the Recovery Manager and it does not list even to be reinstalled...

  There the fingerprint reader and biometric option in Device Manager and I can set up a PIN and then installation in the institution even if it is gray because I still have to add a PIN.

  I noticed that I DO NOT biometric options listed in the Panel which, apparently, that should be, or it would appear when the software is installed?

  If I go to the HP support and drivers for the laptop page HP SimplePass Identity Protection software is listed, I just need to download this? Should not be as it appears that 10 Windows will use its own method? or are the incorrect specifications? I suspect not as HP and the store say he has the opportunity and HP show the software to download.

  Thank you and sorry sorry for all the questions and if my original message broke rules...

  Hope you can offer advice (again) on all of the above questions.

  Stuart

  @StuartTunstall,

  The Riddle_Decipher is at your service!

  I understand you had some questions about the HP SimplePass software among others, I saw your Product Details and you are right about it being a part of the package!

  To inform you, you are also right on windows 10 using its own methods of protection as well, but if you like the simple pass, I recommend you to download the interface available here (download the drivers for the fingerprint reader, which should solve the problem).
  
  Keep me posted!
  Kind regards