Problem installing HP Officejet Pro 8600 - OJ860x64.msi

Similar Questions

• 8.1 Windows Pro problem with HP OfficeJet Pro 8600

  I am running Windows Pro 8.1.
  I tried to install the software and drivers for HP OfficeJet Pro 8600 without success.

  I tried to remove the software, reinstall, reboot the computer, do a 'clean' start, and nothing has worked so far.

  I received the following error message:

  Impossible to install a file that is necessary because the CAB file c:\users\User\appdata\local\temp\7zS2EAD\OJ860x64.cab has a signature digital invalid. This may indicate that the file is corrupted.

  The error message is the same every time I try something new.

  I am able to print, if I add the printer through the option "add a printer" in Windows Explorer, but I want to install the complete software so that I can scan also.

  I downloaded more than 10 times the files several associates of troubleshooting: troubleshooting HP Installation failure MSI, HP Print and Scan doctor, but they have not helped at all.

  Any suggestions would be greatly appreciated.

  Hello Alfitoand welcome to the Forums of HP, I hope you enjoy your experience!

  I see that you have found errors during the installation.  I want to help you with this.

  I would start by trying to install on another account on the computer.

  It also seems that there may be a corruption in the temp directory.  I suggest you remove all your temp HP folder.  I am including the steps to get the specific folder:

  -On your keyboard, hold down your windows key and R key

  -A 'RUN' box will become available

  -Type in %Temp%, and then hit

  -Open your folder that begins with 7z

  -Delete everything inside

  -Restart your computer

  Once you have done this, I recommend reinstalling the software using the HP printer install wizard for Windows.

  If this does not resolve the issue, I would recommend going to your home screen in mosaic, and typing in CMD and press to enter.  That will take you to your command prompt.  In you command prompt, type sfc/scannow, and then press ENTER.

  Good luck and please let me know the results of your troubleshooting operations. Thanks for posting on the HP Forums!

• Problem with HP Officejet Pro 8600 printer - HELP Please!

  Help!

  I installed a new set of cartridges (black and color) in my printer HP Officejet Pro 8600 today and now it won't print a document.  I did everything I knew to do that isn't much.  I even uninstalled and reinstalled the printer without success.  I am a 71 year grandmother, who is working on a project for my grandson.  A kind person out there in cyperspace could you please give me some advice on how to restore my printer?  Thank you! Sharon-

  I'm so bad that down below where I have to select a category, I don't know even what to check, because I don't think my problem apply to one of them.  It's just a problem with a printer.  Will you please excuse anything I check because I do not know and there is no "miscellaneous" category

  Thank you very much for the reply.  After "fiddling around" with the cartridges, uninstalling and reinstalling etc, I finally got to work.

  Thanks again for your response!  I appreciate your time!

  Sharon

• After installing hp officejet pro 8600 I can't access the toolbar at the top to access all my favorites? How do I get back them?

  My son-in-law installed the hp officejet pro 8600 and cannot access the toolbar above or get it to sit still without moving. So I can't access my history, bookmarks, etc..
  Even with the toolbar at the bottom as well.

  Right-click in the empty area (next to the tabs) and make sure that the option 'Bar' personal is selected. I hope this helps.

• Re: How to install ink officejet pro 8600

  How to install ink in desktop pro 8600 printer

  The steps described in the paper here can help with the installation of the cartridges in the Officejet Pro 8600.  There is also a video that shows the process.

• HP Officejet Pro 8600 more: problem with HP Officejet Pro 8600 more light

  As soon as I turn on my printer after some time one get a short flash printerscreen code: B84D7A4. Subsequently, I get the massage that I have to powerdown the printen and turning the power on again. This repeat hisself without end. If I disconnect the network cable from the printer starts normal. As soon as I connect the network cable, I get the same error code.

  If I connect to another network port, I have the same problem.

  Who knows the solution for this.

  I can still print via USB cable in. But I don't get the option to the printerscreen: SW update.

  Greetings @HPofficejetPro,

  I saw your post about the problems you are having and I can find some things that you can try.

  Have you tried another ethernet cable?

  The same thing happens when you connect with a USB cable?

  HP regularly publishes updates of firmware that can also correct the problem you are experiencing. With the USB cable is connected, you can click on this link to download the firmware update for the. HP Officejet Pro 8600 more e-All-in-One Printer - N911g.

  Is the printer connected directly to a wall outlet or a surge protector or a power bar? We want to connect it to a wall outlet so that we can eliminate the source of energy as the primary cause. See this document for more information on the problems when connected to an uninterruptible power supply/Strip/surge protector power (Note: this document is not limited to printers Laserjet.)

  Please let me know the results, or if there is anything else I can do to help.

  I look forward to hear from you!

  Thank you

• Problem with HP Officejet pro 8600 Mac parring

  I've recently updated my OS to OSX 10.9.1 and have now lost my wifi connection. I downloaded the latest printer drivers from the net but without success - of the suggestions, anyone?

  Hi Mequetrece,

  I understand that you have a 8600 Officejet which does not seem to connect with your Mac since the upgrade to 10.9. I will definitely do my best to help you with this problem.

  I wish that you check and make sure that the printer has not lost its connection before try us something else. I would like you print a Network Configuration Page , and see if the printer is connected to your network and has an IP address valid. So which shows always connected, I would recommend power cycling your network. To do this, please turn off the Mac and the printer and wait until they are completely off. Then go to your router to remove 30 seconds before plugging plug it back in. Once all the lights are back to normal on the router, replace the Mac, and then on the printer and wait for them both to set before trying to print again.

  If this does not work, you would be able to tell me, did you uninstall your software and reinstall after upgrade to 10.9 or are you still using possibly previous operating system software? (I know you said that you have downloaded the latest drivers, but I ask more for the portion of the question uninstalling )

  Hope this helps, have a nice day!

• Problems printing on HP Officejet Pro 8600

  My printer prints not of any of my devices.  I have a wireless set up.  I ran through all the options on the HP site and nothing works.  When I try to print the jobs line up in the print queue but nothing happens.  I don't get the error messages.  I noticed that the print preview is blank.  But I hit the "print" key again and another job is listed in the queue, anyway... nothing happens.  Any ideas?  Thanks in advance!

  Hey @Beth45 ,

  Welcome to the HP Forums!

  I understand that you are having problems with your OfficeJet Pro 8600 do not print.

  Could you please tell me the devices on which you want to print and the operating systems installed?

  To check the network communication with the printer. On the front panel of the printer, you should see an icon at the top of the ((deuxieme touch screen wireless left) that looks like this:

  

  After pressing this button, you should see an IP address. (for example, 192.168.1.23) Write down this number and enter it in the address bar of a web browser (for example Internet Explorer or Google Chrome) and tell me if the printers (EWS) page load. If the page does not load there is no network communication.

  If the page is loading or not, try powercycling your network. Turn the printer off and unplug the power to your router. Wait at least 45 seconds, and then plug the router back in. Wait 1-2 minutes so he can get online, and then turn on the printer.

  Test the printer after that. If it still does not re - run the program installation wireless. To run the configuration, press the button shown in the picture above wireless, and then tap Settings. In settings, you should see wireless configuration wizard. Follow the steps to reconnect the printer, and then try a test print.

  I would like to know if any of this helps.

• OfficeJet Pro 8600 +: HP Officejet Pro 8600 more e-All-in-One Printer - N911g

  Install HP Officejet Pro 8600 Plus e-All-in-One Printer - N911g January 2013.  No idea what happened but, lately, get an error message and asks to run Device Manager.  Even uninstalled the printer and re-installed but same error.  In the device, yellow icon with exclamation point Manager.  If I click on it, you will see the message:

  The drivers for this device are not installed. (Code 28)

  There is no driver selected for the item or a set of device information.

  To find a driver for this device, click Update driver.

  If I click on put updated driver and click Browse online: Windows not found driver software for your device.

  If I select Browse CD - error of installation is not recommended because Windows cannot verify that it is compatible with your device.  CD provided with your stupid printer!

  3 year old stupid printer and cannot find a way to solve the problem!

  Hi hope,

  Thank you for answering my questions! Please, try the steps in the following order:

  • Uninstall the software. Uninstalling the printer software.
  • Clean boot the computer. How to perform a boot in Windows.
  • Disable all Antivirus programs. Disable Antivirus software.
  • Disable all firewall programs. Turn Windows Firewall on or off.
  • Create a new user account. Management of accounts of users and connections (Windows 7).
  • Reinstall using the printer HP install wizard for Windows.

  Then restart the HP print and Scan Doctor and let me know what happens!

  If this, or one of the posts on this thread, helped you to solve the problem, please click 'Accept as Solution' said post. To show you 'like', or that they are grateful for my post, please click the thumbs upwards below. If there is anything else I can do to help, please don't forget to let me know!

  I hope that these steps don't solve your problem and have a nice day!

• OfficeJet Pro 8600 Plus will not be printed

  I just bought a HP Officejet Pro 8600 Plus, and I've connected two PC and two iPads to it.  I also plugged on my Macbook Pro (iOS 10.6.8), but unlike four other devices, the Macbook will not print.

  The Macbook watch the installed printer, sends the print job, but nothing prints.  I reinstalled the printer, the driver updated and reset the system print, all nothing will do.   I know that the Macbook and printer can communicate because I can print a test page for the HP utility in the browser.

  You do not know this information helps, but I have observed in anticipation of eventually being removed from their own print jobs.  I also noticed that, strangely enough, a print job will appear in the queue, I try to print the levels of power, but I was not initialized it.

  What Miss me?

  (Btw, it's a wireless installation.  I read that others troubleshoot using a static address, but this isn't an option for me. My ISP router will not work with a static address.)

  After much research, I found someone else on this forum who has had the same problem and found a solution.  I post the link below in case someone comes on this post.

  http://h30434.www3.HP.com/T5/printer-all-in-one-install-Setup/OfficeJet-Pro-8600-will-not-print-on-Mac-OSX-10-7-5/m-p/2307027/highlight/true#M80392

• HP Officejet Pro 8600 Plus - what is HP Officejet Pro 8600.exe do exactly?

  -HP Officejet Pro 8600 more

  -Windows 7

  -No error message--> is something happening?

  Hello

  Installing HP Officejet Pro 8600 over CD installs some desktop icons, among them the one that points to

  "C:\Program HP HP Officejet Pro 8600\Bin\HP Officejet Pro 8600.exe".

  By clicking on this icon, nothing happens, even if a process with the HP Officejet Pro name 8600.exe appears in the Windows 7 Task Manager. Clicking on new starts a next process.

  My Question 1: What is supposed to happen?

  My Question 2: I'm still looking for the installation of the HP printer, well I could complete my installation through the Web server, there should be one also a desktop application. If HP Officejet Pro 8600.exe is the start of this desktop application, what am I doing wrong?

  Thank you and best regards,

  The executable your seeing is the control panel of the printer on the computer.  He replaced Solution Center on the newer printers.  The reason why it is not opening is because the pritner has not been completely installed.  To complete the installation, click on the start menu, select all programs, find and select the HP, folder, select the 8600 folder and select Add a device (it can be labeled printer installation and software).  That should allow you to complete the installation and access to the printer.

• HP Officejet Pro 8600 + "there is a problem with the printer or the ink system... »

  I have a HP Officejet Pro 8600 + which is coming up with an error message. This just happened out of the Blue yesterday. The printer is a little older than a year.

  It is said:

  "There is a problem with the printer or ink system. Printhead not missing not detected incorectly installed or incompatible.

  I've deleted and reinstalled ink cartridges, head, unplugged, cleaned up, etc etc.

  HP Officejet Pro 8600 +.

  Product number CM750A
  Sequence number {content removed}
  Not under warranty

  Please notify.

  I'm sorry that you are experiencing this issue. Here is a link that can help you with the ink system.
  http://goo.GL/BXDFf
  
  It seems to be a bad printhead, or it needs manually cleaned with water and lint. If these steps do not resolve the problem, contact HP (1800-474-6836) support.

• OfficeJet Pro 8600: OfficeJet Pro ePrint 8600 - cannot select paper tray - HP needs to fix this problem

  This is a limitation of the software that HP needs to fix. I bought this machine multifunction largely for two features, ePrint, and two bins to paper. I had released two paper because I often need to print on paper thick and does not want to manually load the cards into the printer whenever I don't want to print on thicker paper. Unfortunately tray 2 is not compatible with card stock so I keep copy regular paper in tray 2 (tray 2 is defined as the default tray) and I keep card stock in Tray 1, which is compatible with cards. The problem and the limitation is when I am traveling and want to use ePrint. Even if my default tray on the printer is 2, which is where the paper is, if I use ePrint to print, HP ePrint by default tray 1, which means that I print on thick paper. This isn't only a problem when you travel. One of the advantages of the ePrint, in theory, is I can print on my desktop at home via ePrint printer when connected to my VPN employers. I've had this machine for two years. It seems that HP would have an update now to solve this problem. So far, nothing. Frustrating!

  Hello @HudsonOH,

  Thanks for posting in the forums of HP and welcome.

  I understand that you are not able to choose your paper tray of your HP Officejet Pro 8600 Premium e-all-in-one using ePrint. I would like to help with this, as much as I can.

  Unfortunately, when you simply send an e-mail to the printer, you cannot change the print settings, because it uses the default settings on the ePrint server.

  However, if you have an Android or iOS device, you can download the HP ePrint app. This allows you to add the printer by ePrint e-mail address and send print jobs when you are not with the computer (need you an active wifi or data connection, however). The application also allows to select print settings if you can ensure that you don't waste card stock paper you loaded in the machine.

  To download the app on iOS, simply open the app store and type 'HP ePrint' in the search bar.

  To download the app on Android, you can open the store game (or game of Google) and search for "HP ePrint.

  Once you have installed the application, you can add your printer via his email ePrint:

  1. open the ePrint application and select OK on the demo screens.

  2. Once you reach the home screen, it will show your printer name, or not find printers (depending on whether you are at home with your printer, or on the go). Select this check box.

  3. you will see a tab at the top that says all, select it.

  4. press on the + symbol to add a printer.

  5. Enter your ePrint e-mail address and select Add.

  To print using the application, return to the home screen and select an item to print one of the options listed. Note: If you are on iOS, you can even add your e-mail information in the application so that you can print emails.

  In addition, you can sign up here for updates on the new firmware and software for your printer, in which case no alternative workaround should arise: stay connected with updates from HP

  I hope this helps!

  

• OfficeJet Pro 8600 e. problem scanning scanning and Capture App Win 8.1

  OfficeJet Pro 8600 e.  New.

  Installed on HP Envy touch 23. Running Windows 8.1.

  Wireless set in place. Fine prints.  Problem is the digitization of the HP scanning and capture the software App 8.1 Win

  With the help of scanning and Capture App I can scan pictures very well.  They come out clear.  Scanning documents in GRAY has several bands/lines in gray on the entire page vertically running.  Scanning COLOR documents are very good.

  Also, if I scan from the printer directly using the touch screen of the printer, the output of scan is fine.

  I did the Scan utility to discover any errors and it show everything.  I think it is a software error.  I'm going to uninstall the HP scanning application, and then reinstall.  So, I'll do the uninstall/reinstall and accountable.

  Also, I would like to know if there is a program of office for scanning?  I prefer to use it instead of the modern HP Scan and capture App.

  Thank you...

  Hi artrum,

  I understand that you have been scanning your Officejet 8600 problems using the program window of scanning and Capture. I will certainly do my best to help you with this!

  What you explained, I think: you're right, it seems that it is only a problem with scanning windows and the Capture program and as you could scan from the front of the printer you certainly have the HP software installed. I want to make is that you use the HP scanning software, where you must run is no longer in question.

  To access the HP scanning software and be able to access it easily from your Office I would like you to follow the steps below:

  1 go to your start screen and just start typing File Explorer. You should be able to open it then to access the files on your computer.

  2 then open Local (c) disc, followed by Program Files (x 86), followed by HP, then HP Officejet Pro 8600, followed finally by bin.

  3. in the bin folder, you should see HPScan. You will want to right click on HPScan and go to send to, and then select Desktop.

  Now, you should see HP Scan on your desktop and be able to open and browse this request.

  Hope this helps, have a nice day!

• HP Officejet Pro 8600 Plus: problem of print head

  Have had this printer for a couple of years without any problems.  All of a sudden getting the message: printhead appears to be missing, not detected, or incorrectly installed. Lived all the recommended diagnostic checks but still a problem. I got it working the first time but then after a few days print message pops up again. The message won't let me come back to the homescreen on the printer.  I took it by a realignment and the printer prints a test page. If the printhead has been the problem, then I thought that he would not be able to print a test page. Any suggestions?

  Thanks for your support Gemini02.  As well as through the HP recommended diagnostic tests I blush as the printhead to hot water, but still the same message. I also downloaded and reloaded the drivers, but to no avail.  The machine is 3.5 years old and so I came to the conclusion, it exceeded its use by date.  The cost of a new print head is $ 70 while the printer, HP Officejet pro 8600, is now manufactured and was replaced by the Officejet pro 8620 which sold $275 by HP.  HP said that because of the age of the printer, there is no guarantee that a new printhead will not solve the problem.  I then bit the bullet and ordered a new printer.