Problem instllating request through creative director of cloud

Hello

I get a white screen with no visible application in creative cloud application manager please help

Concerning

Sandrine

Hi Surender Boitel,

Please follow the steps:

Windows:

Name/AppData/Local/Adobe/OOBE/opm.db C/users/user and delete it.

Mac:

~/Library/Application Support/Adobe/OOBE/opm.db and delete it. (http://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html)

Launch desktop CC and sign in with your Adobe ID and let us know if the apps are visible through the Office to CC.

Kind regards

Romit SInha

Tags: Adobe

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