Creative Director problems Cloud App

Similar Questions

• Creative to launch cloud apps crash

  Hi I had a ton of questions since I got the update of el Capitan, but some of these problems come from before I've even updated.

  My questions are:

  Photoshop Illustrator and indesign periodically freeze especially on open a document or start the program. They seem to just hang with the beach ball and won't open at all. This affects then the remaining Adobe applications I have running at once. they all freeze. Once I force quit the program, then the others I opened both beach ball. Once that I force quit and then go to restart the program, the icon bounces in the doc for about a minute but the splash screen never comes to the top. If I go to the menu 'force quit', it shows the apps it works but not him does not not to all messages. If I click and hold on the application icon in the doc it says "application is not responding do not" but the apps never appear in the activity monitor. the only way to try to solve this problem is to restart constantly and is not always a guarantee.

  Another major problem that I'm having is that the creative cloud App constantly does not load. That I may be able to see anything below the cloud icon in my menu bar in this case, I have to open the activity monitor, leave the creative application of cloud and start it again until I see anything under the icon

  I tried trashing prefs, run disk utility and reinstall the software. I used to work as a technician for the Apple and nothing I'm seems to fix the problem. I've been throughout the forums and tried everything that was recommended. I have reports of incident for indesign and illustrator that I can share.

  I run a small design to only one company and it is killing me with my deadlines!

  Help, please! Adobe apps are the ONLY ones who are affected!

  Please contact support for assistance to these questions:

  FAQ: How to contact Adobe for support?

• I lost my creative my computer cloud apps when it crashed. I don't have the link download more only the series date # and check. How can I return my apps?

  Hi, I'm new to the forum. I decided to try this since assistance telephone Adobe has been catastrophic. I bought Adobe Creative Cloud, installed and registered on 25 February 2013. Since that time my computer crashed and I lost the programs and the link to download. I still have the serial number and the product is in my account section products registered to . How can I get a download link?

  Any help appreciated,

  Bill

  Cloud creation help / sign out, sign in | Creative office cloud app

  http://helpx.Adobe.com/creative-cloud/KB/sign-in-out-creative-cloud-desktop-app.html

  Cloud creation help / install, update or uninstall applications

  http://helpx.Adobe.com/creative-cloud/help/install-apps.html

  Install creative Cloud applications

  http://TV.Adobe.com/watch/CS6-creative-cloud-feature-tour-for-video/installing-desktop-app s-of-creative-cloud.

• Problems with the Creative Director of cloud

  I want to trial and probably pay for Lightroom/photoshop CC.  Currently I have 6 of lightroom, but want to integrate photoshop.  I obviously don't want to delete lightroom 6.

  My original problem was that I tried to install photoshop on the site but the screen stuck at "downloading" and did not download / install anything.  I guess he tried to install the Manager is that I already have... - this exact?

  So I tried to open my version of the CC Manager and he wants to update.  I tried to update and install, but each time (at least 6 times!) it launches the application, but just leaves ish filled to about 80%.  Then when opened again once it asks to update again.  I can't see all the apps in the CC Manager.  Does that mean that there is no installed apps or it's just because it won't let me watch because he wants to install the update?

  Should I uninstall the CC Manager? It is corrupt?  Should I uninstall using the vacuum cleaner?  I don't know what to do and is very difficult to find help to point me in the right direction?

  You can use Adobe or CC Uninstaller cleanup tool remove Adobe Creative Cloud and then reinstall the same.

  Uninstalling CC:

  Uninstall the Adobe Creative Cloud desktop application

  Adobe cleaning tool:

  The Adobe Creative Cloud Cleaner tool allows to solve installation problems

  Always the same? Let us know.

• Problem instllating request through creative director of cloud

  Hello

  I get a white screen with no visible application in creative cloud application manager please help

  Concerning

  Sandrine

  Hi Surender Boitel,

  Please follow the steps:

  Windows:

  Name/AppData/Local/Adobe/OOBE/opm.db C/users/user and delete it.

  Mac:

  ~/Library/Application Support/Adobe/OOBE/opm.db and delete it. (http://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html)

  Launch desktop CC and sign in with your Adobe ID and let us know if the apps are visible through the Office to CC.

  Kind regards

  Romit SInha

• Creative connection problem Cloud

  Hi all

  I have the following problem:

  When I start creative cloud on my laptop and fill in my username and password it starts to connect, but the next screen will say "you have been disconnected" (or something like that, because I have the Dutch version and translate it for you guys haha)

  Tried to reinstall the creative cloud already, since it does not work, I removed all Adobe applications and installed creative cloud again, but the problem is still there.

  The username and password are correct since I can use them to connect to the Adobe site and also to Creative cloud on my PC... these two systems work on Windows 10.

  What can I do?

  Thank you

  Richard

  Try the steps mentioned on help link below

  Creative cloud sign me or asking to connect you several times

  Deleting the file opm.db help

• Creative installation problem Cloud - 1 error code

  I tried to download the installer of creative cloud to use a free trial several times without success. I get an error Code: 1.

  None of the solutions on this support page [ error "Unable to install" received when installing Adobe Creative Cloud desktop application ] works for me.

  Solution 1 does not apply because this is my initial installation of the creative cloud (I had the creative cloud before but it is completely uninstalled from my computer).

  Solution 2: I tried to run the cleanup tool Adobe CC, and while he had run the program once I reach step 10, there is no instructions to know how to find this file in Windows 10 to ensure that the program was successful.

  Finally, I tried the solution 3 (creating a new user on my PC), and it has also failed.

  I use a HP spectrum x 360 running Windows 10, fully updated to the recent update of the anniversary. I got creative cloud installed on my computer before, but I uninstalled because my PC has problems, shortly after I installed it.

  I don't know what else to try, and there is no support number to call me on this subject.

  Thanks for any help you can give.

  Re: failed to install for cc, error code: 1 - tried all laptop troubleshooting, new and previously installed before doing a system restore...

  Contact support - for the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...

  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )

• Creative use of cloud problems

  We currently have 8 users creative cloud, all merrily going about their daily business without any problem.

  Yesterday, we configure the number nine for this user and the user, we have problems.

  His account is configured in the same way as for the other eight.

  It can (and has) installed the creative and the cloud app time, CC InDesign and Illustrator CC 2015 2015. The cloud app recognizes the fact that they have been installed and presents a button 'Open' for each, the menu drop down to the left of each has only the uninstall option enabled.

  By clicking on one of the buttons 'open ':

  See us the 'Necessary connection' page, which shows the e-mail address appropriate for the user, can press us the "Sign In" button and some activities and then, we see:

  'Thank you'.

  "Creative cloud will now be allowed for (e-mail user)." Click on continue enjoying the software. »

  But, when we click the button 'Continue', we are facing the page "Login required" again and the cycle such as described, rehearsals.

  We followed the suggestions of the forum, including: a complete uninstall of all cloud products and then use the "AdobeCreativeCloudCleanerTool", and then re - install the CC followed by re - app install InDesign and Illustrator, we find that we are exactly the same situation.

  Hoping you have some useful tips.

  David.

  [email protected]

  Hello

  Please see Re: loop "Sign in required" or Adobe CC sign in loop

  Hope that helps!

  Kind regards

  Sheena

• When downloading an app from the trial of creative cloud app error ocured with the message "Download appers corrupted.please try to download again(-60), please provide a guide step by step to solve this problem."

  When downloading an app from the trial of creative cloud app error ocured with the message "Download appers corrupted.please try to download again(-60), please provide a guide step by step to solve this problem."

  Contact adobe support using a Web browser that accepts cookies and allows pop up windows, click here and as soon as it is available, click "still need help," https://helpx.adobe.com/contact.html

• When I download the creative application of cloud and he finished it seems to be a bit of problem the app section, it says something like: the installation no longer works. You must uninstall and reinstall the creative cloud. But I already do that and it

  When I download the creative application of cloud and he finished it seems to be a bit of problem the app section, it says something like: the installation no longer works. You must uninstall and reinstall the creative cloud. But I already do that and it doesn't seem to change anything.

  Hello

  Please remove Creative Cloud app and Adobe Application manager using the-

  • https://helpx.Adobe.com/Creative-Suite/KB/CS5-cleaner-tool-installation-problems.html

  Install the cloud creative app - https://helpx.adobe.com/creative-cloud/help/install-apps.html

• I downloaded the creative Cloud app several times but it won't work... I get the following message appears when I try to open the app... "Adobe Creative Cloud is necessary to solve this problem. However, it is missing or damaged. Please download and insta

  I downloaded the creative Cloud app several times but it won't work... I get the following message appears when I try to open the app... "Adobe Creative Cloud is necessary to solve this problem. However, it is missing or damaged. Please download and install a new copy of the application of the CC of 'http://www.adobe.com/go/adobecreativecloudapp'. "I went, he did and always get the same answer. I tried to uninstall the program and even copied the program files to a computer that has a working application. What can I do?

  Joseph, here's what you can try:

  1. Delete creative cloud app - https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
  2. Install the cloud creative app - https://helpx.adobe.com/creative-cloud/help/install-apps.html

  Please let us know if that helps.

• Backup to the creative cloud app problem

  On my iPad when I save a document Photoshop Touch for creative cloud, he didn't immediately appears in the creative Cloud app for iPad. This means that I don't know if the document has been downloaded correctly or not, and it's a pain. To make sure, I do a search for this document in the Cloud creative application, and I'm not. So I once again, download only to be told that the document already exists on the creative cloud, and yet I can't find it when I search in the creative cloud app - and it's a boring waste of time.

  How can I force a synchronization of the creative cloud application?

  I had a similar problem with Android, but it has been resolved by forcing a refresh. (Made by dragging the application in the list of the app. Don't know how it's done in iOS or if it can still be done.)

• Problems with Creative Cloud (apps starts do not)

  Hello

  I have 2 main problems with CC. I'm on mac Osx Lion (10.7.5)

  (1) Illustrator CC no longer starts. It worked perfectly until yesterday. When I turned on my computer today and tried to run the application, it hangs on the home screen on "initializing".

  Tried to delete the Preferences file, reboot, repair permissions etc... nothing.

  Then I thought, maybe I can try to reinstall... and here's the problem

  (2) creative Cloud app no longer starts. Until yesterday, he began at the start, but after some time disappeared from the top bar. Check in the application activity monitor runs, but I can't see/access it anywhere. Now, even if I try to manually start the application, nothing happens (in the activity monitor app appears under 'performance').

  Adobe support told me to call later because demand for support is needed and now they are not available, I think that here I can find better help.

  Thank you.

  Edit: CC app will start, but not always. On the last 4 restarts, all started when connecting only 1 time.

  Seems that delete the folder preference (in osx is in "user/library/Preferences/Adobe Illustrator 17 Settings") had me back on track.
  Now Illustrator launches properly. I also did a cleanup of the system (permissions, caches etc) and rebooted.

  Office of creative cloud works correctly after reinstallation.

• problem installation creative cloud app

  I try to install the creative application of cloud, but for some reason he continues to stop. It will start to open, then all of a sudden he disappears until it is 1/4 of the way finished. Any suggestions?

  Please read https://forums.adobe.com/thread/1499014

  -try some steps such as changing browsers and disable your firewall

  -also clear the cache of your browser if you start with a fresh browser

  -check the file hosts for blocked entries https://forums.adobe.com/thread/1912777

  http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip.

  https://helpx.Adobe.com/creative-cloud/KB/creative-cloud-desktop-application-failed.html

  http://helpx.Adobe.com/creative-cloud/KB/failed-install-creative-cloud-desktop.html

• Problem with the creative cloud app

  Salve a tutti. Quando apro mi esce una schermata completely bianca app. Ho rinominato he gives opm in opm_old e di fatto nulla. Ho cancellato cartella OOBE inoltre come consigliato da Adobe my ancora niente. Ho downloaded Reed ultima versione dell'app, my durante he download "smette di funzionare" e non lo moved. Per favore mi said come fare?

  Hello

  Please remove Creative Cloud app and Adobe Application manager using the-

  • Using creative cloud | Uninstall the creative cloud desktop application

  Install the cloud creative app - https://helpx.adobe.com/creative-cloud/help/install-apps.html

  Hope this helps!