Problem notification blackBerry curve Smartphones Blackberry 9320

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• Problems of blackBerry Smartphones

  My blackberry 9320 curve was updated yesterday, I failed to make updates and now the phone turns no-screen is black but the red light is on tried to do a system update, but nothing happens. Download expires, getting very frustrated because I have tried since 11:00

  Need the bbm as soon as possible

  • Thank you

  Hello and welcome to the community!

  First of all, it looks like your battery may be dead... Please try this sequence... Note that, throughout the whole 4h15m process, your BB should stay connected to a good charger (not the USB PC):

  1. With battery, connect your BB to the wall charger
  2. Leave it alone for 2 hours, no matter what the LED or the screen not
  3. Remove the battery
  4. Wait 15 minutes
  5. Insert the battery
  6. Wait another 2 hours, no matter what the LED or the screen not

  This has been known to "revive" some BBs.

  It is also possible that your battery or BB has encountered a problem... to test, this sequence is necessary:

  1. Get a known good and already fully charged battery... use it in your BB and see what happens
  2. Get access to a BB good and the same known... use your battery in there and see what happens

  The results of this will show if your BB or your battery that has the problem.

  Once your battery is fully functional, so please visit this official download portal as you go along. If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp

  From a PC, you can install any compatible OS package (for example, for your BB model exact number) of a BB via this procedure:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...

  Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC. After installing the operating system on your PC package, please remember to remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  Don't forget that you remove, since your PC, any other BB OS devices as packages with more than one installed on the PC can cause conflicts with this procedure.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try the "skeleton OS Reload procedure" in an attempt to circumscribe the precise causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• BlackBerry smartphones, how can I get anti-virus for my BlackBerry 9320 OS: 7.1 software, build software: 1011?

  Is not not aware if I got any AV software on my Smartphone (BlackBerry 9320 OS: 7.1, build software: 1011), I tried a bunch of F-Secure (via Virgin Media) which offers licenses for up to 5 elements, such as a PC, tablets, Smartphones.

  I installed successfully SECURITY F-Secure on my PC. However when I tried to download the software on my Smartphone, of http://mobile.f-secure.com/virgin/ms_virginmedia.apk (provided by SMS from the SECURITY F-Secure Portal) I kept getting the message on my Smartphone. "Unsupported media type: application/zip '.

  The online discussions with F-Secure revealed that they did not have AV software for my Blackberry model. I found it very surprising because it is a common model and F-Secure seems to provide the AV software for almost all other models. But there it is. My question is: how should I do to install AV software on my BlackBerry 9320 OS: 7.1, build software: 1011?

  Try NQ Antivirus - it is Compatible with your device and is free

• BlackBerry Blackberry Curve Smartphones - question about symbol on the front screen...

  Hi all

  I have the blackberry curve smartphone lilac, and recently a little symbol "appeared" at the top of the screen, in the same place as the "new message", "new email address" etc. icons are displayed.

  It is a white circle with a white arrow pointing South West and black in the middle of the circle and a small red star on the top right of the icon, the same that appears in the top right...

  He now has a small number 2 beside him, assuming that I have now 2 new all what it says... However, I don't know what that means, or how to get rid of!

  Advice please someone?

  See you soon

  Katie

  Katie, Hello and welcome to the Forums of Support BlackBerry.com.

  You have two apps in AppWorld who call for an upgrade. Check App World > my world.

  And on your BlackBerry, in the list of your key messages, clear messages related to App World.

• Problem with 'Blackberry Protect' blackBerry Smartphones

  Hello

  I have a problem with 'Blackberry Protect', I got a message telling me
  "Your mobile pass does not include Blackberry Protect."

  I called my provider and they told me to contact you

  I need your help please

  They are wrong. Your carrier decides what data packages they offer and what is included in their packages. You will need to just talk & text or perhaps 500 MB of data without BBM, etc.. If your monthly subscription does not BlackBerry Protect, you obviously don't have the data package, you need.

  Call them to fix it.

• BlackBerry Smartphones Cust is having problems with Blackberry App world. BB App...

  Cust is having problems with Blackberry App world. BB App World says it has changed its device pin code too many times (exceeded pin code changes) and leaves him not download applications more

  Hello!

  Your request should be sent as follows. Go to this address:

  • https://www.BlackBerry.com/CSOHelp/index.do?ft=generic

  and complete the form. Use, in the "Please select a component:"on the ground, AppWorld billing/payment selection. " Don't forget to also include the reason why you have exceeded your maximum eligible PIN associations to AppWorld (for example, several RMA, warranty replacement, etc..).

  If this does not work, then please come back on these forums (http://supportforums.blackberry.com/rim/) and create an account so that we can provide direct assistance.

  See you soon!

• BlackBerry App 'there was a connection problem. BlackBerry World must be closed"

  Hello world

  BlackBerry World has worked well up until just now. I don't use it often, so therefore cannot for sure.

  Now, I get the error message: "there was a connection problem. BlackBerry World must be closed". I use a stock of Q10 from T-Mobile (OS 10.1 I think).

  I tried to turn off the phone by using the button on the top. I went in the area of APN settings under network mobile, a fake registered Web site and re-entry fast.t - mobile.com (original value). I turned off wi - fi.

  Any ideas? Is - a good Blackberry support? I guess I'll have to pay, but if I can get the resolution, it may be useful.

  Thank you.

  Wow... After all of my research, the answer was in a few posts below. The method described in this post solved the problem for me: http://supportforums.blackberry.com/t5/BlackBerry-World/BlackBerry-World-don-t-work/td-p/2329019.

• The problem of the curves is fixed?

  I gave up lightroom 4 when the problem of curves has been identified.

  1. The problem of the curves is really fixed in lightroom 4.1?
  2. I have a lot of images that I modified in lightroom 3.6 with extreme curve adjustment. These images will import correctly in lightroom 4.1

  No problem James.

  1. When you upgrade your catalog LR3.6, it creates a COPY of the catalogue and implemented at level which (if your catalog 3.6 is not touched).  Upgrading nick previews, to save double them.

  2. If you wish to continue using 3.6, Yes, it will use different catalogs.  I wonder if you create an additional task for yourself well!  The LR3 are always available in the LR4, if that is your concern.

  3. If you want to import your catalog in LR3, LR4, just to go file > open catalog and it will ask to be upgraded.

• BlackBerry smartphones having problems in Blackberry Curve Notifications of 9320

  Hello

  I have a problem with notifications. I read all the mails in blackberry but still notification shows the unread mails are there. But I have checked there is completely no emails unread in all ID e-mail tha I have configured. Please suggest me what should I do now to fix this...

  Hi mc_selvendran

  Welcome to the Forums of the BlackBerry Support

  Sometimes a simple restart battery pull is able to solve this problem, but always on your home screen, open the main Message box > highlight a day say today > press the Menu key > click Mark read beforehand. Finally, perform a restart battery pull by removing the battery while your device is turned on, wait a minimum then reinsert back. After the reboot, see if the problem resolves.

  This Knowledge Base can be useful to question persists:

  KB21879 : How to search messages unread on the BlackBerry smartphone

• BlackBerry curve smartphones 9320 delays of mail notifications, causing problems

  Hi, have had curve 9320 for some time and until notifications by e-mail this week were almost instantaneous, but now there is a delay of a few minutes up to several minutes. I have a hotmail account and tested free email of phone, reinstalled email account and spent by the host and register, but always e-mail routing table grows not cause significant headaches.

  Help, please

  There is no way to turn back time. Microsoft has begun this process, a week or two ago. The only way to get instant messaging is to switch to BB10 (Z10, Z30, Q10, or Q5) device and configure your Hotmail account using Exchange Active Sync. Otherwise, you will need to go to Gmail or Yahoo.

• BlackBerry Blackberry Curve Smartphones 9320 Facebook problem

  Hello

  I downloaded the latest version of FACEBOOK for my wife to his Blackberry Curve. Now, there is a problem. When she goes to FACEBOOK, it goes straight to the news feeds, but there are not. Why it is not all right to its home page?

  Also, when I try and change the settings on FACEBOOK I have to log in again and I have no the case, even with the email, the telephone or the name. So I can't connect you to edit, even if my wife is logged into FACEBOOK.

  Help, please.

  Concerning

  David

  Try this once more:-restart your phone-> remove the App-> plug-in to the battery of the phone on-> restart your phone and download the software

• Problem of blackBerry Smartphones in the curved screen 9320 homepage

  The header (where the network bars appear) in the home screen is not visible. Snapshot is locked. It becomes visible for a moment to restart but after he disappears. However, it is clickable. Help, please.

  Hello and welcome to the community!

  I recommend that you try to start safe mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, thinking... what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

  Good luck and let us know!

• Problem syncing of Smartphones blackBerry curve of BBr 9320 with outlook 2010

  After installation of office 2010, it is impossible to synchronize my BBR wth my PC; I get the following message:

  Thanks for your help.

  Message:

  Caught_com_error exception. Description (); (null); Error(): 2147312566 (0x80029C4A);

  ErrorMessage(): error loading of the library/DLL dy type; Source (), (null)

  Hello GAUTHEY and welcome to the community of BlackBerry Support Forums.

  Sorry to hear you have a synchronization problem.

  Are you getting this error when you synchronize your Contacts, calendar, tasks, or memos?

  If you were to try a one-way synchronization of device to Outlook, it works? What a way to feature Outlook?

  Thank you!

• Curve blackBerry Smartphones capable 9320 receipt email but cannot send.

  I have a Blackberry Curve 9320 with Virgin Mobile Canada.  I have the unlimited plan for Blackberry Messaging on my account which includes sending and receiving unlimited emails.  I have not received my email of problems but when I try to reply, send or before I get a black box pop up saying:

  You are currently on a service plan that does not support this application.  If you want to use this application, please contact your service provider to upgrade your data plan.

  I spoke with Virgin Mobile Canada on several occasions.  They have me guided through various corrections but also removed and added the function several times.  After that 3 days of work with their technical support I am still unable to send, reply, or forward any email to my BlackBerry smart phone but can still receive.

  What are the next steps I take?

  Hello and welcome to the community!

  Not knowing exactly the things they already recommended to you, I am reluctant to advise nothing at all for the risk of redundancy. Instead, I'll answer your specific question:

  bkenny wrote:

  What are the next steps I take?

  Continue to work with Virgin and insist that they officially escalate your case up to BlackBerry for increased support. It is the only channel to receive help from BlackBerry... via the escalation at Virgin. You have no free path to work around them, and they do it for you. Review - you pay Virgin for all your services and all your support to the service... at the moment, they seem to be or to offer.

  Good luck!

• Problems with BB Curve blackBerry 9360 Smartphones, can not the text, photos, etc.

  Hello

  I got my BB Curve 9360 for Christmas and he has got all set up and it was working fine... He loved.  However, about 3 weeks ago I suddenly could no longer text pictures.  This strange thing is is produced both my wifi router broke and was replaced in my house and I also got a new car and added the BB to my Bluetooth on my car.  Two things happened the same day and all of a sudden I can't send pictures... and I've been playing with the phone since then.  Also, my camera seems to freeze place a lot, too, which he has never done before.

  Anyone want to take a crack at this?  I would be eternally grateful to have this annoying problem solved.

  Thanks in advance!

  Cally

  Hello and welcome to the community!

  I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... ( Please wait for this before moving on to the next step) :

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) Service reference books

  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should contact your mobile service provider for official support about your inability to send MMS.

  Good luck!