Problems with BB Curve blackBerry 9360 Smartphones, can not the text, photos, etc.

Hello

I got my BB Curve 9360 for Christmas and he has got all set up and it was working fine... He loved.  However, about 3 weeks ago I suddenly could no longer text pictures.  This strange thing is is produced both my wifi router broke and was replaced in my house and I also got a new car and added the BB to my Bluetooth on my car.  Two things happened the same day and all of a sudden I can't send pictures... and I've been playing with the phone since then.  Also, my camera seems to freeze place a lot, too, which he has never done before.

Anyone want to take a crack at this?  I would be eternally grateful to have this annoying problem solved.

Thanks in advance!

Cally

Hello and welcome to the community!

I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... ( Please wait for this before moving on to the next step) :

(1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

(2) Service reference books

  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

(3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

I hope that will move things again for you! If this isn't the case, then you should contact your mobile service provider for official support about your inability to send MMS.

Good luck!

Tags: BlackBerry Smartphones

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