PROBLEM of blackBerry Smartphones APPLICATION

Similar Questions

• Problems of blackBerry Smartphones

  My blackberry 9320 curve was updated yesterday, I failed to make updates and now the phone turns no-screen is black but the red light is on tried to do a system update, but nothing happens. Download expires, getting very frustrated because I have tried since 11:00

  Need the bbm as soon as possible

  • Thank you

  Hello and welcome to the community!

  First of all, it looks like your battery may be dead... Please try this sequence... Note that, throughout the whole 4h15m process, your BB should stay connected to a good charger (not the USB PC):

  1. With battery, connect your BB to the wall charger
  2. Leave it alone for 2 hours, no matter what the LED or the screen not
  3. Remove the battery
  4. Wait 15 minutes
  5. Insert the battery
  6. Wait another 2 hours, no matter what the LED or the screen not

  This has been known to "revive" some BBs.

  It is also possible that your battery or BB has encountered a problem... to test, this sequence is necessary:

  1. Get a known good and already fully charged battery... use it in your BB and see what happens
  2. Get access to a BB good and the same known... use your battery in there and see what happens

  The results of this will show if your BB or your battery that has the problem.

  Once your battery is fully functional, so please visit this official download portal as you go along. If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp

  From a PC, you can install any compatible OS package (for example, for your BB model exact number) of a BB via this procedure:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...

  Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC. After installing the operating system on your PC package, please remember to remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  Don't forget that you remove, since your PC, any other BB OS devices as packages with more than one installed on the PC can cause conflicts with this procedure.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try the "skeleton OS Reload procedure" in an attempt to circumscribe the precise causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• Don't launch the blackBerry Smartphones Applications

  I just downloaded a theme OTA and it seems that it is the cause of my "BOLD" for not being able to run almost all of my applications.

  I tried to go to 'Options' to delete the theme, but I can't open it same.

  Hello josephineloretta

  Welcome to the BlackBerry Support Community Forums

  First perform a battery pull reboot as this device on remove the battery for a min. then reinsert it wit back up what your device restarts. Then give it a try and see if it allows you to uninstall this application.

  If that does not start then your device on Safe Mode, while safe mode remove the theme of your device. Options of > device > application > remove it of there.after conducting another battery pull reboot.

  KB17877 How to start a mode BlackBerry smartphone safe.  

   

   

   

  Prince

  ______________________________________________________________________________

  Click 'Like' If you want to thank someone.

  If problem resolves mark message (s) as a 'Solution', so that others can use.

• Problems for blackBerry Smartphones download BB App torch

  Has anyone else had problems downloading a Blackberry AppWorld application on smartphone? Free applications last few, I tried to download does not give me the choice 'Download' but rather say "uninstalled". Any suggestions?

  Well, I'm sure that someone had a problem, but thousands, millions, are not.

  What applications?

  Have you restarted your BlackBerry and retried the download?

  If it still does not, try this...

  1. open the App World
  2. go to my world
  3. for the BB keyboard-oriented - hold down the ALT key and press "RST."
  3. for the storm - hold the num-lock ('! 123 ") button so that it hangs and then click on '(34).
  4. If your BB locks after issuing clear cache, do a battery pull reboot

  PS: in would be really useful to indicate what model BlackBerry that you are using, operating system, etc.

  Similarly, make sure you have the latest version of the installed AppWorld, using your BlackBerry browser to download and www.blackberry.com/appworld .

• Problem checking blackBerry Smartphones Whatsapp

  After you have installed whatsapp, I check my number starts with application whatsapp tried to connect inside and outside the firewall which is not allowed by your it policy.

  OK... Here are the steps that you need:

  • KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

  Beware of all the warnings, he said. Later, when you make your restore, don't do not restore basically this will just put it on your BB policy... rather a selective restore of only those databases that you absolutely need and especially leaving off anything to do with COMPUTING strategies:

  • KB03974 List of database for the blackBerry smartphone

  Good luck!

• Screen problem touchscreen blackBerry Smartphones BlackBerry Storm2 9550

  Hello!

  I am a Sri Lanakan. Last week, I bought a Blackberry Storm2 9550 used, eBay (from a seller of e. u.). All the functions work fine except the touch screen. Can press on the touchscreen. (edges and around the screen) But he get caught suddenly, and also when am pressing an icon, phone highlights another icon. (as axample, when am pressing contacts in the home screen, phone highlights two contacts and sms). As I suppose, at this time there the phone detects it as multi touch and so I can't support what either. When am reset (battery pull) the phone, it solves the issue for a few minutes or hours, subsequently faced the same question.

  I tried to fix it by putting a piece of paper to the battery cavity, but nothing has changed.

  My storm is an unlocked phone (Comes to Verizon, but later unblocked), which is running version 5 software. ...... . 713 fact in Mexico 5.

  I want also to the last update available for my phone and how to update.

  madhava909 wrote:

  You have other ideas on my problem touch screen? This is the main question, I want to solve as soon as possible. Do I need to fix it with a spacialist? Is it a hardware failure or a software? He solved by upgrading my version of software or restore to the factory settings.

  None of these remedies could work. Without practice, it is impossible for me to know anything 100%. The best advice I can give you is to upgrade your operating system to the latest version (. 1015). It could very well be that, as a device, it was damaged by the previous owner and it will never work for you. As I say, it is impossible to tell at this distance-internet.

  madhava909 wrote:

  What is the meaning of the hard reset? It is equal to pull the battery?

  In my opinion, Yes, but there are others in the world who think differently. The best reference is the official:

  • KB02141 How to reset a BlackBerry smartphone

  Most of us who have dealt with this for awhile understand that power should be turned on when you pull the battery.

  madhava909 wrote:

  What is the meaning of the hard reset? It is equal to pull the battery? It will solve my problem?

  Once again, it's impossible to say at this internet distance.

  madhava909 wrote:

  Hereby, I have attached an image. Please answer those as well.

  

  The first (top right) is the GPS indicator... I do not exactly remember what icon the way that... I suggest that get you the the user guide for your BB from here:

  • http://docs.BlackBerry.com/en/

  The other appears only if your carrier has eliminated an update wireless for you. You say that it is the "best way" for you... I would add that this is the MOST DANGEROUS way. You see, via this method update, on the device of data backup is taken, that is rendered after the update (the update effectively wipe everything). This backup is a file use 1... If something is wrong in the upgrade process, all your data is lost forever. The update method that I gave you is the best method that 1) it tells you first take a manual backup and 2) the process itself will also take another backup... and both of these backup files are stored on your PC and can later serve as a source of food since they are not 1-use files.

  madhava909 wrote:
  Pls send me a link if you can, to download the latest update.

  You have already the link... it's in the instructions I have given to perform the update... This is the portal of official download for all carriers. Simply, you browse to the carrier of your choice and download their bundle of BONES for your model number.

  You can also benefit from this:

  • http://us.BlackBerry.com/support/blackberry101/#tab_tab_style

  And also the public KB that I often mention... they are fully searchable by you... you don't need do me research for you:

  • http://www.BlackBerry.com/BTSC/microsites/microsite.do

• BlackBerry Smartphones application memory

  I use the bold 9900. I want to know how to check my application memory, because I have only 6 applications on my phone outside bbm, but my phone is still slow and sometimes it will hang and see the low application memory, delete some application.
  I have reset drive hard before that I might be able to use it again, but it will still be hand after like 1 hour

  Hi josh2tyte

  Know the memory application available from your device on your home screen to go to Options > device > storage > under the title of storage of applications please check free space =?

  If you get this message as you said on your message, try removing some applications options > device > application > locate and remove any unused application or not that you rarely use. It can help improve your memory of the application.

  You should also read this article about the memory of the application:

  KB14320 How to maximize the battery life and available memory on the BlackBerry smartphone

• World of blackBerry Smartphones Applications

  1. my world of applications keeps showing me that there is an update available for the past month but when I gothere there is nothing. Even when I do the other updates, it shows that there is an upgrade for oneapplication still there in none.

  2. How can I completely remove application uninstalled my curve?

  kundiecee wrote:

  1. my world of applications keeps showing me that there is an update available for the past month but when I gothere there is nothing. Even when I do the other updates, it shows that there is an upgrade for oneapplication still there in none.

  Hello

  I suggest that you clear the cache of the AppWorld application:

  1. open the App World

  2. go to my world

  3. follow one (and only one!) of these steps:

  3. for the BB keyboard-oriented - hold down the ALT key and press on, in the sequence R, then S, then T

  3B. for touch screen only BBs - hold the num-lock (! 123 button) so that it hangs and then press on, in the sequence 3, then 4, then)

  3 c for the most recent (e, g., OS6 and 7) BB s, see this KB:

  • KB24714 How to clear the cache of BlackBerry App World

  4 AppWorld must close

  5. If your BB locks after issuing clear cache, do a battery pull reboot

  6. return to AppWorld (it can be slow, while it re - sync). Connect to MyWorld (if necessary - it will take your BB ID username and password this time; it's not remember your BB ID username after a clear the cache), and then try again.

  If the step (4) and (6) do not occur as indicated, then the empty the cache did not work.

  kundiecee wrote:

  2. How can I completely remove application uninstalled my curve?

  KB10040 How to remove BlackBerry applications from a BlackBerry smartphone and third parties

  However, things can be odd, depending on what you mean by "completely"? Several carriers push icons "teaser" to get you to install applications they're pushing. But the icon itself is not an application installed... rather just a shortcut to "tease" you to install the application. You can't stop these teaser icons.

  Good luck!

• Update blackBerry Smartphones/application through desktop bb software software

  is it ok to update software of bb? How long does take to update the applications or the software?

  Yes, about an hour.

  Use the BlackBerry Desktop Software on your computer, make a backup of your BlackBerry smartphone, first.

• Updates the device blackBerry Smartphones application

  Recently, when I am connected to BB Desktop Manager, updates available. I agree with all of the updates and he did it successfully. However, whenever I now connect to Desktop Manager, I receive the same message saying that the same updates are available. If I agree to them, he then tells me no updates are available. How can I get rid of this message.

  Hello

  In this case, we can try to reload the software on the BlackBerry smartphone to make sure she is running the most recent version and there is no problems with the operating system on the device.

  To do this, we would need to back up the BlackBerry Smartphone. Please open the BlackBerry Desktop Manager and plug in your device. Click the backup and restore options, and then select Save. Note the location where the backup is saved will allow us to access later to restore the BlackBerry smart phone.

  Once you have saved your BlackBerry smart phone, please follow the link below to complete a clean reload of the Smartphone BlackBerry software.

  Link: http://www.blackberry.com/btsc/KB11320

  Thank you

• Problems of blackBerry Smartphones App world post

  If it came already sorry. Given that the location of the server is unable to connect to app world - it isn't a big deal YET. But would love some tips he gets up and running, because I already removed the battery etc and am now a bit stuck.

  Hello and welcome to the community!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you need to provide more information... for instance, "cannot connect to app world" isn't really we say exactly what is happening in your situation.

  Good luck and let us know!

• Problems of blackBerry Smartphones Blackberry Torch 9860

  I have the Torch 9860

  I bought a few months ago. I was not happy with the speed or the softness of my phone. There are several times when it works very well and I'm happy with it, but there are too many times when I am very dissatisfied with it.

  He will go through periods where it freezes for 10 seconds at a time and also time when it will not unlock for 10-20 seconds each time. I hit the Unlock button and nothing happens until about 10-20 seconds later and my phone will often fly through everything trying to catch up and eventually open random apps or icons that I didn't open. Every night and often throughout the day, I'll check if the unused applications are closed, email & messages, as well as internet history is all removed in the hope to run more smooth/more fast. I also use the Auto on/off function every night.

  I looked all over for an e-mail with Blackberry about this investigation, but I couldn't find a place signle contact everywhere on the site other than here...

  Is there anything else I can do to improve this? In the ad, he explains how quickly and is smooth in this phone, but I was disappointed a lot too.

  Thank you.

  Try a battery pull if you please, with the BlackBerry device powered on, remove the battery 15 seconds and then reinsert the battery to reboot the device. This will clear all hide as restarting a PC. Then try again and see if the problem persists.

  What OS are you on? On your device, type a new message MYVER and a space after to see and report please.

  I saw some risk to slow down sometimes phone apps

  A card full of songs and photos will take a long time to generate the thumbnails and the song, making it may be slow in first use playlist.

  On device, go to Options, device, application management is a great way to see what your applications with your use of the CPU on Smartphone. Simply drag bar greater than CPU and see what happens. Also touch the CPU menu to see other time variables. I discovered that an application has been eroding CPU cycles on my own

  Disable Compression on the memory card? go to Options, device, storage

  using a custom theme? Try it for a day that factory by default to avoid your theme

  remember the ESC key to close most applications, with the exception of GPS and some chat clients. other applications must use the menu and then exit or close. The key furthest to the right is a key to the House and does not close on its own apps, but will put an end to the calls.

• Problems of blackBerry Smartphones when you type text messages

  for several months now my cursor was jumping about all over the place when I type a text message.  It also random symbols as if I was using the sym key which I was not. Cursor may jump up to a received message, to smiley or anywhere in typed message.  I adjusted the ball tracks, performed diagnostic tests and is reset by removing battery when turned on without result.  phone is clean and never got wet. At whits end? Someone else had this problem?

  Hello and welcome to the community!

  If you are certain that there is no intrusion of humidity of 100% (honestly, what you describe seems decidedly like that... but still), so I recommend that you try to start safe mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, thinking... what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

  Good luck and let us know!

• Charger for blackBerry Smartphones Application detects not device

  Hello, I have a Blackberry Torch 9810 and when I connect it to my Windows 7 laptop. device is detected by the computer, and I am able to access all my files, & add/remove files as I want. However, when I use Blackberry Desktop manager or BBSAK, or run the Application Loader. the three programs cannot detect the device. When you use the Application Loader, where it should say "COM1" or "USB - PIN: UNKNOWN", it's white, & you can't select anything. I'm trying to do two things. Number one: back up my data device & apps; and number two: reload the new OS on the device. -Have you already uninstalled/re-installed Blackberry Destop Manager 7.1 - have installed the USB drivers & modem-(ordinateur n'a aucun problème de détection de périphérique, & me pour accéder àles données de l'appareil) - have already uninstalled/re-installed device Blackberry-device manager is BB Torch 9810; Software is 7.1 Bundle 1997 (v7.1.0.694, platform 5.1.0.507) any suggestions would be appreciated... Thank you!!

  Hello and welcome to the community!

  My apologies for the delay... this site is not a site to paid support, but rather a community of volunteer users who also have their lives to live. Sometimes, things get through... we don't intend to be the case, but sometimes it happens. Apologies that this happened to you.

  I suggest this thread:

  • http://supportforums.BlackBerry.com/T5/desktop-software-for-PC/cleanly-quot-starting-over-quot-with-...

  It begins with a process to start properly, and there is an exchange of views. Note that this is not, by any means, guaranteed to work... but it worked to much to solve the problems they have. You could add to it the use of Revo or another tool to remove own software... There are cases where things are left behind, and if they are corrupt, they can prevent the resettlement work correctly. The goal is to completely, remove from your PC, everything that is in no way, shape, or form associated with BB (registry entries, ignored of records, etc.).

  Good luck!

• Problems for blackBerry Smartphones do BBM to work/install

  Hey I'm new to blackberry. I have problems to make BBM to work. I installed it from APP world several times and it never shows in the download folder. If I go in MYWORLD it says installed, if I click on one button execution is present as well as screenshots, details etc. happens but it does nothing when I click on it. Ive rebooted several times, tried to remove and install several times and nothing. If I go to settings > Applications in my BB it is nowhere to be found, either. What should I do

  Go to Options > Advanced > Applications and scroll the Messenger app and do not click it, just highlight it. Click Menu > delete and remove the application.

  Now, do a restart: with the BlackBerry device powered on, remove the battery a few seconds and then reinsert the battery to restart.

  Finally, use your BlackBerry browser to go to http://blackberry.com/blackberrymessenger and download/install again the Messenger application.

  After installation and reboot if necessary, check your instant messaging, or downloads of the application folder.